Owner-reported complaints naming the fuel system system, filed with NHTSA
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Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks. Every record below is an owner-reported complaint about the 2007 Dodge Durango submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 67 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 67, in the owner's own words
FUEL IS SPRAYED ON THE VEHICLE, FLOOR, PERSON'S UPPER AND LOWER BODY WHILE REFUELING. THE VEHICLE IS TURNED OFF, IN PARK, AT THE GAS STATION. THE FUEL SPRAY OCCURS EVERY TIME THE FUEL TANK IS FILLED NEAR FULL. FOLLOWED WITH A STRONG FUEL ODOR INSIDE THE CABIN THAT LASTS FOR ABOUT AN HOUR. THE PROBLEM STARTED AROUND 2010
WHEN FILLING THE FUEL TANK UP THE GAS WILL SPURT BACK OUT , YOU CAN FILL IT SLOW OR FAST IT WILL DO THE SAME, IT'S NOT A SMALL AMOUNT, IT'S A LARGE AMOUNT.
I JUST PURCHASED A 2007 DODGE DURANGO AND NOTICED THAT EVERY TIME I FILL UP THE TRUCK AT A GAS STATION, INSTEAD OF THE GAS PUMP AUTOMATICALLY SHUTTING OFF ONCE THE GAS TANK WAS FULL, GAS WOULD SPIT/BACK OUT OF THE NOZZLE AREA AND RUN DOWN THE SIDE OF THE TRUCK. I AT FIRST THOUGHT IT MIGHT HAVE BEEN THE GAS STATION, BUT IT HAS OCCURRED THREE MORE TIMES AT DIFFERENT GAS STATIONS. NEEDLESS TO SAY, THIS IS VERY DANGEROUS AND APPARENTLY, THIS IS A VERY COMMON PROBLEM WITH OTHER DODGE OWNERS. I CALLED THE DEALERSHIP AND THEY SAID THAT BECAUSE I PURCHASED THE EXTENDED WARRANTY, I'M RESPONSIBLE FOR THE DEDUCTIBLE. THIS PROBLEM SHOULD HAVE BEEN A RECALL ON DODGE BEHALF. I'M AFRAID THAT BECAUSE I HAVE TO WAIT TO COME UP WITH THE DEDUCTIBLE, A MORE SERIOUS ACCIDENT COULD OCCUR IN THE MEANTIME. PLEASE CONTACT ME AT YOUR EARLIEST CONVENIENCE AND THANK YOU FOR YOUR ATTENTION TO THIS LETTER.
WHEN FILLING TANK THE FUEL FILLER HOSE SPRAYS FUEL BACK EVERYWHERE. I AM SCARED TO FILL MY TANK UP AS IT IS A RISK THAT GAS GETS SPRAYED ALL OVER YOU. MY VEHICLE IS STATIONARY AT THE PUMP TURNED OFF. IN GOOGLING IT SEEMS MULTIPLE PEOPLE HAVE THIS PROBLEM.
I JUST BOUGHT A USED 2007 DURANGO AND UPON FILLING THE GAS TANK UP, THE GAS SPEWED OUT. THOUGHT IT MIGHT BE THAT PARTICULAR PUMP, BUT IT ALWAYS DOES THIS WHEN FILLING UP. FUEL SPILLS OUT OF FILLER NECK WHEN TANK IS FILLED. VERY DANGEROUS. POTENTIAL FOR SOME VERY BAD THINGS TO HAPPEN.
LARGE AMOUNT OF FUEL SPILLS WHEN FILLING TANK, COMES OUT WHEN FUEL HOSE IS REMOVED FROM THE FILLER TUBE EVERY TIME WHEN FILLED.
TL* THE CONTACT OWNS A 2007 DODGE DURANGO. THE CONTACT STATED THAT WHEN THE VEHICLE WAS BEING REFUELED, IT FAILED TO STOP WHEN THE TANK WAS FULL. AS A RESULT, THE FUEL SPILLED BACK OUT THE FILLER NECK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000.
WHEN WE FILL THE FUEL TANK, THE PUMP CLICKS AND WE STOP FUELING. PROBLEM AFTER THAT IS THAT THE VEHICLE STOPS RUNNING AT VARIOUS TIMES. COULD BE MAKING A TURN AND IT WILL DIE OR STOPPED OR DRIVING. VERY DANGEROUS. LOOKED UP THIS PROBLEM AND THERE IS A NHTSA BULLITIN FOR THIS PROBLEM FOR OTHER VEHICLES, THERE IS A VALVE ON TOP OF THE TANK THAT FAILS AND ALLOWS FUEL INTO THE VAPOR CANISTER CAUSING THE VEHICLE TO STOP RUNNING. PLEASE EXTEND THE RECALL TO THIS VEHICLE AS WELL. THANK YOU
TL* THE CONTACT OWNS A 2007 DODGE DURANGO. WHILE THE VEHICLE WAS BEING FUELED, FUEL WAS FORCED OUT OF THE FUEL TANK WHERE THE FUEL PUMP WAS INSERTED. THE CONTACT NEVER FILLED THE FUEL TANK COMPLETELY BECAUSE HE WAS AFRAID FUEL WOULD EXIT THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 76,000.
TL* THE CONTACT OWNS A 2007 DODGE DURANGO. WHEN THE FUEL TANK WAS FILLED, FUEL WOULD LEAK FROM THE FUEL TANK. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 188,000.
IF I FILLED TANK WITH GAS COMPLETELY IT WOULD OVERFLOW, SO I WOULD NEVER FILL ALL THE WAY. NOW I CAN BARELY PUT ANY GAS IN IT WITHOUT IT OVERFLOWING, EVEN AT THE SLOWEST RATE.
FUEL COMES OUT AFTER FILLING TANK. THIS IS RIDICULOUS AND SO VERY DANGEROUS. I CAN TELL ITS GONE ON A WHILE WITH MY RIG CAUSE PAINT IS ALL WEARING AWAY BY FUEL SPOUT. I SEE THIS IS A HUGE COMPLAINT FOR LOTS OF PEOPLE. CAN'T BELIEVE DODGE WON'T FIX SITUATION. THEY NEED TO WAIT FOR DEATH OR SERIOUS INJURY FIRST. I WILL BE GETTING RID OF MINE AS SOON AS I CAN AND I WILL NEVER EVER BUY ANOTHER DODGE. ALL THE STORIES I'VE HEARD ABOUT DODGE ARE TRUE. THIS IS MY FIRST AND LAST ONE I WILL EVER OWN. I HAVE MANY ISSUES BESIDES THIS. BUT THIS IS THE MOST SERIOUS ONE. SO FAR. TERRIBLE. WAY TO CARE ABOUT YOUR PRODUCT DODGE AND THE PEOPLE WHO DRIVE THEM.
FUEL TANK SPRAYS FUEL AND SPILLS UP TO A QUART OF GASOLINE WHEN FILLER NOZZLE SHUTS OFF. I PURCHASED THIS VEHICLE USED IN SEPTEMBER OF 2015 WITH APPROXIMATELY 91,000 MILES. IT IS A LIMITED 4X4 MODEL WITH A 5.7L HEMI MULTI DISPLACEMENT ENGINE. UPON SEVERAL OCCASIONS WHEN REFUELING THE VEHICLE, SECONDS AFTER THE FUEL NOZZLE CLICKS OFF A GUSHING SHOULD IS HEARD AND IMMEDIATELY A SPRAY OF GASOLINE IS EJECTED FROM THE FILLER NECK. IT HAS BECOME TOO DANGEROUS TO FILL THE TANK AND I MUST RESORT TO PURCHASING A LESS THAN FULL TANK. NOT ONLY IS THIS ANNOYING BUT IT ALSO PRESENTS AN EXTREME FIRE AND EXPLOSION HAZARD DUE TO THE QUANTITY OF GASOLINE EJECTED. BOTH MYSELF AND SEVERAL GAS STATION ATTENDANTS HAVE BEEN SOAKED IN GASOLINE BY THIS DEFECT OF NOT SHUTTING OFF THE FILLER CHECK VALVE WHEN FULL. I BELIEVE THE 2005-2006 MODELS OF THIS SAME VEHICLE WERE RECALLED FOR A SIMILAR PROBLEM WHICH REQUIRED REPLACING THE ENTIRE FUEL TANK AND FILLER PIPE AS AN ASSEMBLY. IF THIS PROBLEM IS ALLOWED TO GO UNCHECKED IT REPRESENTS A HAZARD TO THE SEVERAL THOUSANDS OF THIS GENERATION 2005 TO 2009 DURANGOS ON THE ROAD AND THEIR OCCUPANTS.
QTY. PART NO. DESCRIPTION AR (1) CNNZX390AA TUBE, FUEL FILLER WAS REPLACED BY DEALERSHIP. STILL CANNOT PUT FUEL IN IT WITHOUT IT TAKING FOREVER AND A DAY AND STILL CANNOT PASS EMISSIONS! BEYOND INFURIATED! NO ONE WILL TAKE OWNERSHIP OF A MANUFACTURED DEFECTIVE FUEL SYSTEM AND ACTUALLY THEY EXPECT ME TO PAY FOR IT! PLEASE, PLEASE ISSUE A RECALL AND HOLD THESE PEOPLE ACCOUNTABLE! WE HAVE HAD GAS SPLASHED ALL OVER US AND AFTER THE SUPPOSED 'FIX' CAN'T PUT GAS IN IT WITHOUT IT TAKING 30 MINUTES. NOT ACCEPTABLE, NOR IS IT SAFE!
WHENEVER I FILL THE TANK WITH GAS, WHEN THE PUMP CLICKS OFF, AND THEN GAS SPEWS OUT ALL OVER THE PLACE. THERE IS A "TECHNICAL SERVICE BULLETIN" DESCRIBING THIS PROBLEM ON MY VEHICLE, BUT WHEN I WENT TO THE LOCAL CHRYSLER DEALER FOR THE AIRBAG RECALL AND ASKED IF THEY WOULD FIX THE GAS PROBLEM, THEY SAID THAT THE "TECHNICAL SERVICE BULLETIN" WAS JUST "COURTESY INFORMATION" AND IF I WANTED TO "FIX" IT, I WOULD HAVE TO PAY FOR IT. I'VE SEEN ONLINE THAT MANY OTHERS HAVE HAD THEIR VEHICLE FIXED AT THEIR DEALERSHIP FOR FREE. I DON'T KNOW IF I WAS LIED TO, OR IF THE DRIVERS I READ ABOUT ONLINE JUST HAVE BETTER DEALERSHIPS THAN I DO HERE. I LOVE THE DURANGO - IT'S A GREAT VEHICLE, BUT THE GAS FILL PROBLEM IS A MESS. I WISH I COULD GET CHRYSLER TO DO SOMETHING ABOUT IT.
UPON FUELING THE VEHICLE A SIGNIFICANT AMOUNT OF GAS WOULD SPEW OUT GETTING HANDS/CLOTHES/GROUND WET WITH GASOLINE. THIS HAPPENS AT ERRATIC TIMES, NEVER A RHYME OR REASON. LOOKED INTO THE PROBLEM WHEN IT FIRST OCCURRED AND SAW NO RECALL INFORMATION. NOW VEHICLE IS READING A P0430 CODE, O2 SENSORS.
WHEN FILLING GAS TANK (TOPPING IT OFF) I'LL HEAR 1 CLICK AND THE GAS WILL INSTANTLY START SPEWING OUT. NORMALLY IT'LL RUN DOWN THE VEHICLE (WHICH HAS CAUSED PAINT DAMAGE/RUST). HOWEVER, LAST WEEK I WAS PUMPING GAS AND I RECEIVED ABSOLUTELY NO WARNING THAT IT WAS FULL SO THE GASOLINE STARTING BLOWING BACK AT ME. I WAS SATURATED FROM MY ARMS TO MY FEET IN GAS. IT WAS ABSOLUTELY TERRIFYING, NOT TO MENTION EXTREMELY DANGEROUS, AND HUMILIATING. SOMETHING NEEDS TO BE GONE BEFORE SOMETHING TRAGIC HAPPENS TO SOMEONE.
WHEN I FILL THE CAR UP IF I ALLOW IT TO FILL UP ALL THE WAY ONCE ITS FULL THE GAS SPEWS OUT. I HAVE RESEARCHED AND I HAVE FOUND THAT MANY THAT HAVE MY YEAR AND MAKE OF CAR ARE HAVING THE SAME ISSUE. MY MECHANIC ADVISED ME TO CALL THE DEALERSHIP TO INQUIRE IF THERE WAS A RECALL. THEY ADVISED ME THAT THERE ISNT. THERE SHOULD BE. WHAT DO WE NEED TO DO TO LOOK INTO THIS FURTHER. THANKS! *TR
I HAVE 2007 DODGE DURANGO WITH THE 5.7L HEMI. APPROXIMATELY 2 YEARS AGO WE BEGAN HAVING ISSUES WHEN FUELING THE VEHICLE. WHEN FILLING THE TANK, THE FUEL NOZZLE WILL AUTOMATCIALLY SHUT OFF NORMALLY WHEN THE TANK IS FULL. HOWEVER, WHEN REMOVING THE PUMP NOZZLE GAS SPEWS BACK OUT OF THE FILLER NECK ALL OVER WHOMEVER IS FILLING THE VEHICLE OR ONTO THE GROUND. FROM WHAT I HAVE SEEN THIS HAS BEEN AN ON GOING ISSUE WITH SEVERAL DODGE VEHICLES AND OF COURSE ALL AFTER THE WARRANTY HAS EXPIRED. SEEMS LIKE YOU HAVE ENOUGH COMPLAINTS ABOUT TO FORCE A RECALL BUT CHOOSE NOT TO. WITH FUEL PRICES STILL AT AN ELEVATED LEVEL, THIS IS COSTING ME MONEY AS THERE IS WASTED FUEL ON THE GROUND. PLEASE FORCE DODGE TO ISSUE A RECALL. *TR
THE VEHICLE STALLS/LOSES POWER WHILE DRIVING DOWN THE ROAD, IT GIVES NO WARNING AND ONCE THE VEHICLE LOSES POWER YOU LOSE CONTROL OF STEERING AND COME TO AN ABRUPT STOP. THIS LEAVE THE VEHICLE STRANDED WHEREVER YOU ARE WITH LITTLE TO NO WAY TO SAFELY PULL TO THE SIDE OF THE ROAD OR HIGHWAY. THIS IS AN ONGOING ISSUE WITH THIS VEHICLE, IT HAS BEEN INTO THE DEALERSHIP MULTIPLE TIMES AND THEY HAVE CONTINUOUSLY FAILED TO FIND OR SOLVE THE ISSUE. IT IS EXTREMELY CONCERNING THAT THIS VEHICLE IS ULTIMATELY PUTTING MY FAMILY IN GRAVE DANGER AS THE TIMES THAT THE VEHICLE HAS BROKE DOWN HAVE BEEN IN THE MIDDLE OF BUSY INTERSECTIONS. THE FORUMS AND WEB SEARCHES ONLINE APPEAR TO PROVE THAT THIS IS A COMMON ISSUE WITH DODGE YET THE MANUFACTURER IS UNABLE TO SOLVE THE ISSUE OR PUT OUT A RECALL IN REGARDS TO THE PROBLEM. THIS IS NOT ONLY ENDANGERING THE LIVES OF MY FAMILY BUT POTENTIALLY THE LIVES OF MANY OTHER UNSUSPECTING OWNERS/FAMILIES. *JS
ANY TIME I GO TO THE GAS PUMP TO FILL UP FUEL SPILLS OUT OF THE TANK. I HAVE ASKED DODGE ABOUT THIS AND THEY SAY TO CHANGE THE FUEL CAP. I DON'T KNOW HOW THE FUEL CAP HAS TO DO WITH FILLING THE TANK. THIS HAS HAPPENED ON SEVERAL OCCASIONS COVERING MYSELF KIDS AND HUSBAND IN GASOLINE. I NOW HAVE TO WATCH THE FUEL GAUGE WHILE IM FILLING UP AND LISTEN FOR THE TANK TO BE FULL. THIS IS A HAZARD AND NEEDS TO BE CORRECTED BY DODGE. *TR
EVERY TIME THAT I FILL THE FUEL TANK IT SPITS OUT ABOUT 1/4 OF A GALLON OF FUEL. IT IS VERY COSTLY AND VERY DANGEROUS. WE ARE A FAMILY OF 7 AND THIS IS OUR FAMILY CAR. HAVING THIS MUCH FUEL SPILL OUT IS A DANGER, NOT ONLY TO MY FAMILY BUT TO THE OTHERS AT THE GAS STATION. THIS IS A MAJOR PROBLEM THAT NEEDS TO BE TAKEN CARE OF BY THE MANUFACTURER. *TR
FUEL OVERFLOWS FROM THE INLET WHEN FUELING THE VEHICLE. IF YOU ATTEMPT TO ACTUALLY FILL THE TANK (WHICH I ONLY GET 20 GALLONS INTO A 27 GALLON TANK EVEN WHEN THE LOW FUEL LIGHT COMES ON), THE FUEL WILL OVERFLOW OUT OF THE INLET AS SOON AS THE HANDLE CLICKS OFF. IT'S NOT A SMALL AMOUNT OF OVERFLOW EITHER, IT'S ENOUGH THAT THE FUEL ENDS UP DOWN THE SIDE OF THE VEHICLE AND INTO A PUDDLE ON THE GROUND. THIS HAS CAUSED THE ONLY SURFACE RUST ON THE ENTIRE VEHICLE. *TR
FUEL OVERFLOWS FROM THE INLET WHEN FUELING THE VEHICLE. IF YOU ATTEMPT TO ACTUALLY FILL THE TANK (WHICH I ONLY GET 20 GALLONS INTO A 27 GALLON TANK EVEN WHEN THE LOW FUEL LIGHT COMES ON), THE FUEL WILL OVERFLOW OUT OF THE INLET AS SOON AS THE HANDLE CLICKS OFF. IT'S NOT A SMALL AMOUNT OF OVERFLOW EITHER, IT'S ENOUGH THAT THE FUEL ENDS UP DOWN THE SIDE OF THE VEHICLE AND INTO A PUDDLE ON THE GROUND. THIS HAS CAUSED THE ONLY SURFACE RUST ON THE ENTIRE VEHICLE.
GAS OVER FLOWED TWICE WHEN FILLING TANK. THOUGHT IT WAS A ONE TIME THING BUT I CAN NO LONGERFILL MY TANK FOR FEAR OF IT OVERFLOWING. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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