2022 Dodge Durango Problems

Vehicle Headlight with built in DRL and Ambiant Turn signal with only 7779 miles on the dashboard, purchased brand new in 2023

I own a 2022 Dodge Durango. During normal loading and unloading of cargo with the liftgate open, I have sustained three separate lacerations to my forearm and wrist from the exposed, sharp inside corners of the rear taillight assemblies. The injuries have occurred on both the driver-side and passenger-side taillights during ordinary use of the cargo area. Each incident resulted from simply reaching into or removing items from the rear cargo area. The taillight corners are extremely sharp and are positioned where a person’s arms naturally pass while using the cargo area. The cuts were severe enough to leave permanent scars, and I have photographs documenting the injuries. After experiencing these injuries, I found that other Dodge Durango owners have reported similar lacerations from the same taillight design. Based on my experience and these other reports, I believe the rear taillight assemblies present an unreasonable risk of laceration during normal, foreseeable use of the vehicle. I am submitting this complaint so NHTSA can evaluate whether this design presents a safety defect and determine whether further investigation is warranted.

Replaced batteries, and power steering went out, it put my vehicle out of alignment... I tried getting an alignment at local Firestone. Told me they could not connect to the angle sensors and that I need to get a new rack and pinion

Radio screens keep going bad causing the backup camera to not work until after a power cycle of the screen takes place. Sometimes a power cycle is not possible and the screen take a minute or two to turn on. I have had multiple radios in our car do this. I was told at the dealership that Stellantis admits they have a design flaw which causes the radio to overheat and melt the components in the radio unit. This is a series safety concern, not only because of the backup camera not displaying but a possible fire hazard if components are over heating.

Vehicle engine shut off while driving approximately 50mph. No prior issues or warning lamps. The failure happened without any warning. I had over half a tank of fuel at the time of the stall. Loss of engine propulsion is extremely dangerous as I was in rush hour traffic on a major highway in Houston, TX. Luckily the stall occurred at an exit and I was able to safely get to a area to pull over. Dash read out said I needed to be in park to start the engine. Engine started without issue and I finished my drive home.

While enroute to a priority call our officer experienced a catastrophic engine failure. Said vehicle was in the day before for brakes, and our mechanic always does PM to include a check of coolant fluid level, oil and windshield washer fluid, and car was fine. Vehicle overheated, and shut down shortly after, taking officer out of service and leaving call without an police unit to respond. For personal vehicles this creates a risk of car failure, but for emergency responders it is a much higher safety risk based on the nature of our calls we are responding to. At one point last year i had 4 cars all down at once for same issue. I spoke with Dodge dealer who said this is a very common issue. I tried to file a complaint with Stellantis which was not helpful.

Vehicle will not shift into drive. This issue is similar to the ZB3 problem. Improperly heat treated shifter parts failed and will not allow the transmission to shift into drive.

Vehicle engine shut off while driving approximately 50mph. No prior issues or warning lamps. The failure happened without any warning. I had over half a tank of fuel at the time of the stall. Loss of engine propulsion is extremely dangerous as I was in rush hour traffic on a major highway in Houston, TX. Luckily the stall occurred at an exit and I was able to safely get to a area to pull over. Dash read out said I needed to be in park to start the engine. Engine started without issue and I finished my drive home.

Vehicle engine shut off while driving approximately 50mph. No prior issues or warning lamps. The failure happened without any warning. I had over half a tank of fuel at the time of the stall. Loss of engine propulsion is extremely dangerous as I was in rush hour traffic on a major highway in Houston, TX. Luckily the stall occurred at an exit and I was able to safely get to a area to pull over. Dash read out said I needed to be in park to start the engine. Engine started without issue and I finished my drive home.

My Durango has been in and out the shop since May. It was the fuel pump and everything connected to it which is a pain in the rear. Also the design of the taillight should be assessed as well. It’s very pricy to fix when it gets the water and dark spots in it . All of us aren’t blessed with a house with a garage.

I was driving slowly in heavy rain and pulled up to a red light behind another vehicle. Just as I was almost fully stopped, my car suddenly accelerated on its own and struck the vehicle in front of me. The car is equipped with an automatic braking system that should apply the brakes when there is an obstacle. Instead, not only did it fail to brake, it accelerated fully. If the car in front of us had not stopped us, we would have entered a very busy intersection, where we could have been seriously injured and might have hurt others. We were about to enter the freeway, and if this had happened there, the outcome could have been catastrophic. There were no warning lights or alerts of any kind. It happened completely out of the blue. We had the car towed to the dealer in Santa Barbara, where no problem was found. We then took it to the dealer in Thousand Oaks, where we purchased it, and again no problem was found. The vehicle’s black box was checked, but because the car was traveling under 5 mph at the time, nothing was recorded. We contacted Chrysler and reported the issue. So far, no action has been taken, and for the past week they have not even returned our calls. The incident occurred on [XXX]. We cannot drive this car. We also cannot sell it, because we cannot knowingly expose someone else to such a life-threatening risk. Since the problem has not been identified and fixed, it could happen again. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle Sudden Unintended Acceleration – Safety Complaint Vehicle: 2022 Dodge Durango Weather: Rain Situation: The vehicle was at an almost complete stop at a red light and in a 5 feet distance from the car in front. Without pressing the accelerator, the car suddenly surged forward at significant force and hit the vehicle in front of us. There was no driver input on the accelerator. The incident appeared to be caused by an electronic or computer malfunction, possibly related to moisture from the rain. This could have resulted in serious injury or death if another vehicle had not been in front of us to stop the acceleration. Please investigate this issue, as it represents a major safety risk.

I am writing to formally request assistance regarding a persistent and unresolved issue with my vehicle’s Uconnect system, which has now escalated into a serious safety concern. I purchased my vehicle in April 2022. Within two weeks, I began receiving an error message stating: “Uconnect Box requires service. Please visit an authorized dealer.” Since then, I have brought the vehicle to Cutter Dodge Honolulu on multiple occasions, beginning on June 1, 2022, to address this issue. Each time, I was informed that the error was due to a pending software update and that no immediate fix was available. Despite repeated service visits, including 6/30/22, 8/18/22, 11/22/22, 6/13/23, 9/1/23, 10/25/23, 12/14/23, 2/1/24, 10/3/24, and most recently on 5/22/25, the issue has never been resolved. I consistently reported the Uconnect error, and each time, I was reassured that an update would eventually be released. I trusted the expertise of the dealership and continued to follow their guidance, despite the inconvenience and growing frustration. On [XXX], during a routine oil change and inspection, the situation worsened significantly. My entire radio system and associated safety features, including lane change alerts and front braking warnings, ceased functioning. I was referred to another location, where a technician (Mark from Store #45473) informed me that the entire radio system needed replacement. However, I was told that my warranty had expired, by only 77 miles, and that I would need to contact Customer Care to seek authorization for repairs. Since then, I have attempted to reach Customer Care at 800-334-9200 multiple times, but I have been repeatedly transferred and disconnected without resolution. I am deeply concerned that despite reporting this issue consistently since 2022, no action was taken until my warranty expired. I now face a situation where my vehicle is not only unreliable but potentially unsafe. The lack of functioning safety features and the ongoing Uc INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFOR

The contact owns a 2022 Dodge Durango. The contact received notification of NHTSA Campaign Number: 24V415000 (Electronic Stability Control (ESC), Service Brakes, Air) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Replaced batteries, and power steering went out, it put my vehicle out of alignment... I tried getting an alignment at local Firestone. Told me they could not connect to the angle sensors and that I need to get a new rack and pinion

Tire Pressure Sensors are not working properly. Every time I use the vehicle, I'm not sure if I need to pull over and check the tire pressure. The numbers are off considerably. It will not stay to adjusted tire pressure. It will randomly put out numbers for each tire The Dealer tried 3 times to fix the issue and followed a number of requested items to check from the Manufacture without success. They opened a STAR case. The case manager said it was weather related. This can't be, they are not just 1-2 pounds off, there generating random numbers. The dealer does NOT agree with the assessment. They also raised the issue to the regional engineering department. This was unsuccessful. This has been occurring a few months after I bought the car. NOTE: The pictures enclosed were all morning readings and the vehicle is garaged

Vehicle Sudden Unintended Acceleration – Safety Complaint Vehicle: 2022 Dodge Durango Weather: Rain Situation: The vehicle was at an almost complete stop at a red light and in a 5 feet distance from the car in front. Without pressing the accelerator, the car suddenly surged forward at significant force and hit the vehicle in front of us. There was no driver input on the accelerator. The incident appeared to be caused by an electronic or computer malfunction, possibly related to moisture from the rain. This could have resulted in serious injury or death if another vehicle had not been in front of us to stop the acceleration. Please investigate this issue, as it represents a major safety risk.