RoadVitals

2023 Dodge Durango Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
27
Latest Jul 9, 2026
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
11
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2023 Dodge Durango, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Electrical614.3%
  • Engine511.9%
  • Fuel system49.5%
  • Airbags37.1%
  • Driver assistance37.1%
  • Brakes12.4%
  • Other / unspecified12.4%
  • Body & structure12.4%
  • Visibility12.4%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

9
reports

From owner reports, verbatim

Front right turn signal went out after three years and I’m told I need to replace the entire light which is $1400 by itself. These led lights are supposed to last a long time.

NHTSA ID 11729656 · filed Apr 7, 2026

This is a fairly new SUV and front turn signals are out. This puts me in danger of having to turn and other drivers not aware. It is not a simple bulb fix. All have to be removed. This was confirmed by a couple of independent mechanics. Vehicle has not been inspected by manufacturer. No warning lamps or messages prior to issue.

NHTSA ID 11721617 · filed Mar 3, 2026
All 9 reports naming exterior lighting

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

8
reports

From owner reports, verbatim

The contact owns a 2023 Dodge Durango. The contact stated that upon startup and while driving, the check engine and airbag warning lights illuminated. Additionally, the gear shifter became stuck when shifting into drive(D). The rearview camera flickered, displayed incorrect images, and the display screen intermittently froze or turned blue. The vehicle was taken to the local dealer on ten occasions, and an unknown diagnosis was provided. The vehicle was repaired, but the failure recurred. The manufacturer was not contacted. The failure mileage was approximately 55,000.

NHTSA ID 11749259 · filed Jul 9, 2026

Three times now I have a service transmission and it won’t shift but then when taken to dealer they state no codes pop up but I show them a video of what happens each time the dealership says bring it back. First time no codes- no fix, The second time they exchanged the transmission brain and 3 months later the third time and still nothing fixed due to no codes and nothing happened when they drove the car. Something is going on for it to service transmission light to come on and then not shift 3 times now within 6 months. Mileage is under 32,000. Regular maintained with oil changes and tires.

NHTSA ID 11706891 · filed Dec 23, 2025
All 8 reports naming powertrain (other)

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

6
reports

From owner reports, verbatim

I have a 2023 Dodge Durango GT. I have noticed that every so often I get an error message that pops up on my radio that says “UConnect box need service contact an authorized dealer”. I’ve taken it in and had the radio flashed and it keeps coming back. Everytime it comes on is disables my SOS and makes it non functional as well as it disables my other SiriusXM Guardian features. I find this to be an extreme safety concern as it disables the SOS feature to contact emergency services incase of an accident. Seems to be an ongoing issue with Durango models.

NHTSA ID 11735630 · filed May 4, 2026

After purchasing a used 2023 Dodge Durango GT, issues arose almost immediately following delivery. I took the vehicle to a Chrysler/Dodge/Jeep/Ram (CJDR) dealership for inspection and service. Diagnostic scans revealed multiple stored and active fault codes, including but not limited to: U0415 / U0401 – Implausible or invalid data received from ABS / ECM / PCM B195F-12 – Power liftgate chime control circuit short to battery B15A1-00 – Active electrical fault Multiple body control, module communication, and liftgate-related fault codes The vehicle experienced intermittent starting failures, creating safety concerns including: Potential inability to move the vehicle when needed, including in traffic Risk of being stranded in unsafe locations Uncertainty regarding whether the vehicle would reliably restart after being shut off The vehicle was removed from service and sent to an authorized Dodge dealership for further diagnosis and repair. The manufacturer/dealer elected to replace a fuel line as part of the repair process to address the starting hesitation. The vehicle has been inspected by an authorized Dodge service department. No police or insurance inspections have occurred. Symptoms occurred intermittently and without consistent warning lights, including: Delayed or hesitant engine starting Requirement to press the brake pedal firmly in order to start the vehicle Intermittent electrical system fault codes retrieved during diagnostics Symptoms first appeared almost immediately after vehicle delivery. The vehicle has a documented history of multiple electrical communication faults, including body control and power liftgate chime control circuits. The selling dealer (Westside Hyundai) was unable to retrieve these fault codes, resulting in the vehicle being out of service and pairs being coordinated at their expense. Thank you for your attention to this matter.

NHTSA ID 11717139 · filed Feb 10, 2026

Too few reports in this category for a page of its own — they appear in the full complaint list.

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

5
reports

From owner reports, verbatim

The contact owns a 2023 Dodge Durango. The contact stated that upon startup and while driving, the check engine and airbag warning lights illuminated. Additionally, the gear shifter became stuck when shifting into drive(D). The rearview camera flickered, displayed incorrect images, and the display screen intermittently froze or turned blue. The vehicle was taken to the local dealer on ten occasions, and an unknown diagnosis was provided. The vehicle was repaired, but the failure recurred. The manufacturer was not contacted. The failure mileage was approximately 55,000.

NHTSA ID 11749259 · filed Jul 9, 2026

The contact owns a 2023 Dodge Durango. The contact stated that upon shifting into reverse, the vehicle failed to respond with the message “Service Shifter” displayed. There was no warning light illuminated. The contact shifted the gear shifter between neutral and reverse until the vehicle responded as needed. The contact stated that on a separate occasion, while driving 60 MPH, the vehicle lost motive power. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was informed that the VIN was not under recall. The manufacturer was not notified of the failure. The approximate failure mileage was 55,000.

NHTSA ID 11682270 · filed Aug 21, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

4
reports

From owner reports, verbatim

The contact owns a 2023 Dodge Durango. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as needed. No warning light was illuminated. The contact turned off and waited before restarting the vehicle. The vehicle was taken to the dealer, who replaced the fuel pump, but the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.

NHTSA ID 11747340 · filed Jun 30, 2026

After purchasing a used 2023 Dodge Durango GT, issues arose almost immediately following delivery. I took the vehicle to a Chrysler/Dodge/Jeep/Ram (CJDR) dealership for inspection and service. Diagnostic scans revealed multiple stored and active fault codes, including but not limited to: U0415 / U0401 – Implausible or invalid data received from ABS / ECM / PCM B195F-12 – Power liftgate chime control circuit short to battery B15A1-00 – Active electrical fault Multiple body control, module communication, and liftgate-related fault codes The vehicle experienced intermittent starting failures, creating safety concerns including: Potential inability to move the vehicle when needed, including in traffic Risk of being stranded in unsafe locations Uncertainty regarding whether the vehicle would reliably restart after being shut off The vehicle was removed from service and sent to an authorized Dodge dealership for further diagnosis and repair. The manufacturer/dealer elected to replace a fuel line as part of the repair process to address the starting hesitation. The vehicle has been inspected by an authorized Dodge service department. No police or insurance inspections have occurred. Symptoms occurred intermittently and without consistent warning lights, including: Delayed or hesitant engine starting Requirement to press the brake pedal firmly in order to start the vehicle Intermittent electrical system fault codes retrieved during diagnostics Symptoms first appeared almost immediately after vehicle delivery. The vehicle has a documented history of multiple electrical communication faults, including body control and power liftgate chime control circuits. The selling dealer (Westside Hyundai) was unable to retrieve these fault codes, resulting in the vehicle being out of service and pairs being coordinated at their expense. Thank you for your attention to this matter.

NHTSA ID 11717139 · filed Feb 10, 2026

Too few reports in this category for a page of its own — they appear in the full complaint list.

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

3
reports

From owner reports, verbatim

The contact owns a 2023 Dodge Durango. The contact stated that upon startup and while driving, the check engine and airbag warning lights illuminated. Additionally, the gear shifter became stuck when shifting into drive(D). The rearview camera flickered, displayed incorrect images, and the display screen intermittently froze or turned blue. The vehicle was taken to the local dealer on ten occasions, and an unknown diagnosis was provided. The vehicle was repaired, but the failure recurred. The manufacturer was not contacted. The failure mileage was approximately 55,000.

NHTSA ID 11749259 · filed Jul 9, 2026

I was dive down the road and it sound like a gun go off I seen the right side air bag was out and that scared me I did not comperhend what had hppen and I end up sliding down a ditch in bake ment

NHTSA ID 11740977 · filed May 30, 2026

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

3
reports

From owner reports, verbatim

FRONT COLLISION SENSOR WILL BLINK RED AMD RING A LOUD ALARM WHEN NO VEHICLE IS IN FRONT OF ME WHILE DRIVING ON THE HWY GOING 80 mph OR SIMILAR AND WHEN IT DOES IT WILL APPLY THE BRAKES AND THERE ARE PEOPLE BEHIND ME ABOUT TO CAUSE A CRASH. BUT WHEN A VEHICLE PULLED IN FRONT OF ME, THE FRONT COLLISION SENSOR WARNING DID NOT WORK AT ALL. VEHICLE WAS INSPECTED BY DEALERSHIP AND THEY FOUND NO ISSUE BUT THIS HAS HAPPENED SEVERAL DIFFERENT OCCASIONS.

NHTSA ID 11709196 · filed Jan 6, 2026

SERVICE SHIFTER on dashboard. When driving or at the start

NHTSA ID 11682098 · filed Aug 21, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

1
report

From owner reports, verbatim

Complete brake failure when stopping for a red light. This caused the vehicle to rear end a Jeep stopped at the light. Brake pedal went completely to the floor. This was verified by the investigating State Trooper, who started the Durango and checked the brakes, they went all the way to the floor as indicated in his report.

NHTSA ID 11655592 · filed Apr 19, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

1
report

From owner reports, verbatim

Chrysler Dodge Jeep Ram of Willoughby, Ohio. I traded in my 2022 Ram 1500 V8 HEMI Midnight Edition, which was in mint condition with only 8,800 miles, because I needed a vehicle with more space after the birth of my child. I chose a Dodge Durango GT Premium, effectively trading down, and I expected not to come out of pocket for anything. While I was willing to cover the taxes, I did not expect any further expenses—especially not for basic safety or cosmetic issues. Right after leaving the lot, I noticed that all four tires on the Durango were severely worn, and one had a deep cut, making it a legitimate safety hazard that could result in a blowout. I immediately returned and showed the salesman, who refused to replace the tire, even the damaged one, instead offering new tires at what they claimed was “dealer cost”—$271 per tire. However, I quickly found the exact same tires available from major retailers like Walmart and Amazon for $198–$226, proving that the dealership was not being transparent about their pricing. In addition to the tire issue, I also noticed numerous paint chips all over the front end of the Durango while I was still at the dealership. At first glance, I assumed they were just dead bugs. It wasn’t until I took a closer look that I realized the paint was chipped in many spots. Rather than offering to fix it or even acknowledge the issue, I had to ask for a paint chip marker myself. They never offered to repaint the area or do anything beyond handing me the pen. This is a vehicle I had just agreed to purchase, and this level of poor presentation and lack of attention to detail is unacceptable

NHTSA ID 11650647 · filed Mar 25, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

1
report

From owner reports, verbatim

The spoiler on my liftgate fell off when driving 40mph

NHTSA ID 11715010 · filed Feb 2, 2026

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

1
report

From owner reports, verbatim

That slow speeds when you back up or pull forward and the wheels hit a little bit of resistance, everything goes off on the vehicle, wipers do not work, says the adaptive traction control needs service, it says emergency braking service goes out, turn signals do not work, we have been to Dodge. They say they know about this, but there’s no recalls and they tell us they cannot fix it unless it has an active code and as soon as you cut it off, apparently it’s not an active code, although they’re still stored in the system we have a video of showing what happens when it does it Sometimes when we just start the car, it will not even go into gear and every hazard light pops up on the dashboard, again wipers will not work, will not go into gear says the traction control is not working. Breaking system is not working, etc.. I tried uploading the video, but it will not allow a video upload While traveling at speed, the speedometer says you’re running 0 mph, you can’t even tell how fast you’re going

NHTSA ID 11627838 · filed Nov 28, 2024

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .