NHTSA RECALL: 96V099000 LIFETIME COVERAGE...BENDIX 10 ABS BRAKE FAILURE. CHRYSLER CORPORATION DENIED REIMBURSEMENT OF REPAIRS ON 10/20/2020..
- NHTSA ID
- 11365460
- Incident
- Sep 16, 2020
- Mileage
- 294,998 mi
Owner-reported complaints naming the brake system, filed with NHTSA
Data refreshed
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake. Every record below is an owner-reported complaint about the 1991 Dodge Grand Caravan submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 34 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 34, in the owner's own words
NHTSA RECALL: 96V099000 LIFETIME COVERAGE...BENDIX 10 ABS BRAKE FAILURE. CHRYSLER CORPORATION DENIED REIMBURSEMENT OF REPAIRS ON 10/20/2020..
TL* THE CONTACT OWNS A 1991 DODGE GRAND CARAVAN. WHILE DRIVING AT UNKNOWN SPEEDS, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO ENGAGE AND TRAVELED HALFWAY TO THE FLOORBOARD. THE CONTACT STATED THAT THE BRAKES EVENTFULLY ENGAGED AFTER THE BRAKE PEDAL WAS DEPRESSED SEVERAL TIMES. IN ADDITION, THE ANTI-LOCK AND BRAKE INDICATORS WERE ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT THEY WERE NOT EQUIPPED TO SERVICE THE VEHICLE. THE MECHANIC REFERRED THE CONTACT TO ANOTHER INDEPENDENT MECHANIC WHO THEN REFERRED THE CONTACT TO A LOCAL DEALER. THE VEHICLE WAS TOWED TO GLENBROOK DODGE CHRYSLER JEEP (100 W COLISEUM BLVD, FORT WAYNE, IN 46805, (260) 579-4713) WHERE IT WAS DIAGNOSED THAT THE ANTI-LOCK SYSTEM FAILED AND THE VEHICLE WAS IN MANUAL MODE. THE DEALER INFORMED THE CONTACT THAT PARTS WERE NO LONGER BEING MANUFACTURED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: [XXX]. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 66,000. THE VIN WAS NOT AVAILABLE. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 1991 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THERE WAS A FAILURE IN WHICH THE PREVIOUS OWNER HAD TO REPLACE THE ABS HYDRAULIC CONTROL UNIT. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 96V099000 (SERVICE BRAKES, HYDRAULIC). THE FAILURE RECURRED AND CAUSED THE REDUCED POWER ASSIST TO FAIL DURING BRAKING. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE DEALER KEPT THE VEHICLE FOR OVER TWO WEEKS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO SOLUTION OTHER THAN SUGGESTING THE PART BE REPLACED A SECOND TIME BY THE DEALER. THE CONTACT WAS UNABLE TO DETERMINE IF THE SAME PART BEING REPLACED WOULD PREVENT THE FAILURE OR IF THE FAILURE WOULD RECUR. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
NHTSA RECALL #96V099000, REFERENCING ABS LIFETIME WARRANTY. DEALER CRYSTAL CHRYSLER CENTER, CATHEDRAL CITY, CALIFORNIA, (760) 324-4557, HAS FAILED TO REPAIR THE DEFECTIVE ABS SYSTEM OF THIS VEHICLE UNDER THE MANDATED NHTSA LIFETIME WARRANTY. DEALER HAS HAD THIS VEHICLE FOR OVER SIX MONTHS WITH THE EXCUSE THAT "DIAGNOSIS" IS IN PROCESS. CHRYSLER CORPORATION'S "EXECUTIVE REFERRAL" CUSTOMER ASSISTANCE (586) 274-8177, HAS FAILED TO ASSURE CUSTOMER SATISFACTION. ABS ANTI-LOCK LIGHT REMAINS ON, PUMP AND ACTUATOR ASSEMBLY CONTINUES TO FAIL AND HAS CREATED A "DEAD SHORT" IN THE "FUSIBLE LINKS" CAUSING CATASTROPHIC FAILURE IN THE WIRING HARNESSES. NO MATTER THE MILEAGE OF THIS VEHICLE, I AM REQUESTING REPAIRS TO THE ENTIRE ABS SYSTEM UNDER THE NHTSA LIFETIME WARRANTY...PLEASE ASSIST. UPDATE 9/15/15*CW UPDATED 11/10/11.*JB
WHILE DRIVING APPROXIMATELY 30 MPH CONSUMER APPLIED THE BRAKES TO COME TO A STOP. WHEN PROCEEDING TO PULL OFF VEHICLE HESITATED AND WOULD NOT MOVE. WHEN TAKEN TO DEALER FOR SERVICE IT WAS DETERMINED TO BE THE ABS NOT UNLOCKING.*AK
UPON RECEIVING A RECALL NOTICE CONSUMER TOOK THE VEHICLE TO SERVICE DEALER FOR REPAIRS OF ABS BRAKES. THE SERVICE DEALER TOLD THE CONSUMER THAT HE WOULD NEED TO PAY FOR A DIAGNOSTIC. CONSUMER STATED THERE WERE 7 RECALLS ON THIS PARTICULAR VEHICLE. THE RECALL SPECIFICALLY STATED THERE NO CHARGE TO THE CONSUMER. *AK
WHILE DRIVING,THE CONSUMER APPLIED THE BRAKES AND A LOUD HUMMING NOISE WAS HEARD FROM THE FRONT. THE DRIVER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR INSPECTION. THE CONSUMER INFORMED THE MECHANIC A RECALL NOTICE #(V96099000) REGARDING THE ABS HYDRAULIC UNIT WAS FOR THIS VEHICLE. THE MECHANIC INFORMED THE CONSUMER THAT THE RECALL WAS PERFORMED IN JULY OF 1997 AND THE REMEDY WAS NOT AVAILABLE FOR AGAIN. PLEASE FILL IN ADDITIONAL INFORMATION.*JB
ABS BRAKE ALARM AND DUAL PRESSURE SWITCH WAS PART OF THE RECALL BUT THE PRESSURE SWITCH WASN'T REPLACED. *PH THERE WAS ALSO A PROBLEM WITH THE VEHICLE NOT BEING ABLE TO START UP DUE TO A DEAD BATTERY. *MR
ANDY LEWIS DODGE DID NOT REPAIR ANTI LOCK BRAKES ON RECALLS THEY WERE HOSTILE TO ME AND MY VAN WAS OPERABLE WHEN LEFT THERE. WHEN I PICKED IT UP I HAD TO HAVE A WRECKER TAKE IT HOME.THE BATTERY WAS DEAD AND THE ANTILOCK LIGHT CONTINUED TO STAY ON. THEY NEVER REPAIRED THE BRAKE PROBLEM WITH THE RECALLS. THEY ARE LEAKING NOW.
WHILE DRIVING ABS SYSTEM WENT OUT. CONTACTED DEALERSHIP.*AK *YH
ABS/BRAKE LIGHT IS ON FOR MORE THAN 2 MINUTES, BRAKING CONDITION SIGNIFICANTLY DECREASED OR VEHICLE WON'T STOP.*AK
WHILE TRAVELING NOTICED ABS INDICATOR LIGHT FLASHED ON SOON AFTER DEPRESSING BRAKE PEDAL AND VEHICLE LOST ALL BRAKING POWER. PLEASE PROVIDE FURTHER INFORMATION. *AK
RECALL 96V099000/ ABS BRAKES. DEALER REFUSED TO SERVICE VEHICLE DUE TO MILEAGE.*AK
THE ANTI-LOCK BRAKING SYSTEM FAILED. NLM
BRAKES GOT RED HOT WITH SMOKE AS THE ONLY INDICATION. PEDAL STIFF AT TOP. NO BRAKE WARNING LIGHT AND NO ABS AMBER WARNING LIGHT. LOST PRESSURE DOWN TO 14.5 PSI IN FRONT DRIVER SIDE TIRE. TIRE TOO HOT TO TOUCH. BREAK BREAK//////// ON OLDER TRANSMISSION FAILURE THE FOL. APPLIES. TRANSMISSION SEIZED AS THOUGH IT WENT INTO PARK. VAN SHOOK VIOLENTLY UNTIL NEUTRAL SELECTED ON GEARSHIFT ALLOWING ME TO COAST TO STOP. SECOND COMPLETE TRANSMISSION SWAP OUT. FIRST WAS AT 90K MILES. STILL HAVE PART THAT FAILED. SECOND FAILURE I WAS ALMOST HIT FROM BEHIND.
NO SUMMARY
WHEN APPLYING THE BRAKES PEDAL STIFFENS AND VEHICLE WILL NOT SLOW DOWN. OWNER HAS TO FORCE FULL BODY WEIGHT ON PEDAL IN ORDER TO STOP VEHICLE. DEALER HAS REPLACED THE ELECTRICAL RELAY. *AK
ABS LIGHT CAME ON. WHEN BRAKES WERE APPLIED, HAD NO BRAKES. PEDAL FAILED TO RESPOND. FELT VERY HARD. COASTED VEHICLE TO SIDE OF ROAD. HAD VEHICLE TOWED TO MECHANIC. INFORMED A RELAY/DUAL FUNCTION SWITCH HAD TO BE REPLACED. SWITCH ACTED AS IF IT WAS TURNED OFF WHEN IT WAS ON. *AK
ABS BRAKING SYSTEM MALFUNCTIONED DUE TO A DEFECTIVE PUMP RELAY DUAL FUNCTION AND A SWITCH PRESSURE ACUTATOR, WHICH MAY RESULTIN EXTENDED STOPPING DISTANCE. PLEASE PROVIDE FURTHER INFORMATION. *AK
RECALL REPAIR ON THE ABS SYSTEM COMPLETED, HOWEVER FAILED THE NEXT MONTH. (96V-099)
THE FIRST REPAIR WE WERE CHARGED WITH THE REPLACEMENT OF THE MASTER CYCL AND THE ABS PISTON ASSY AND WE WERE NEVER TOLD IT HAD BEEN RECALLED, THEY CHARGED US FOR 5 PINTS OF BRAKE FLUID AND ALL PARTS TOTALLING $494.51 TO COMPLETE THIS JOB. SINCE THEY DID NOT KNOW ABOUT THE RECALL. I REALLY DOUBT THEY DID THE JOB CORRECTLY. THE NEXT OCCURRANCE EXPLAINS THE BRAKE FLUID. THEN APPROX 3 MONTHS LATER THE BRAKE SYSTEM COMPLETELY FAILED, THEY SAID THEY FOUND A FORIEGN SUBSTANCE IN THE BRAKE SYSTEM, IT LOOKED LIKE SOME TYPE OF GREASE, THEY SAID THEY CONTACTED A AREA REP AND THEY TESTED THE FLUID AND FOUND 20% OF PETROLIUM IN THE FLUID. THEY WERE THE ONLY ONES THAT HAVE EVER SERVICED OUR BRAKE SYSTEM, NOW THEY ARE DENYING ALL RESPONSIBILITY AND WILL NOT HONOR THE WORK THEY DID. I TALKED TO OTHER CHRYSLER DEALERS AND THEY SAID THIS JOB ONLY TAKE 2 PINTS OF BRAKE FLUID TO COMPLETE THIS TYPE OF JOB. 5 PINTS IS ENOUGH TO FILL THE SYSTEM 1 AND A HALF TIMES. I DO NOT HAVE A TECHNICAL SHEET FROM CHRYSLER DETAILING THE PROCED
DEFECTIVE ABS.
WHEN APPLYING THE BRAKES THE VEHICLE MAKES A GINDING NOISE AND EXCESSIVE PRESSURE IS NEEDED. *AK
ABS BRAKE FAILURE. ALSO REPLACED PISTON ACTUATOR.
BRAKE PADS ARE CORRODED AROUND THE EDGES. WINTER ROAD CHEMICALS DISINTEGRATED BRAKE PADS. THE DEALER HAS BEEN NOTIFIED. *AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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