1998 Dodge Grand Caravan Owner Complaints

The contact owns a 1998 Dodge Grand Caravan. The contact stated that while her husband was driving at an undisclosed speed, the vehicle experienced a loss of power steering assist and then stalled. Additionally, the odometer failed to display the correct mileage and the speedometer failed to display the correct speed of the vehicle while the engine revved. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 152,000.

NHTSA ID

11471228

Incident

Jun 27, 2022

Mileage

152,000 mi

THE DRIVER'S HORN DOES NOT WORK AND HASN'T SINCE IT WAS TAKEN IN TO REPLACE THE CLOCK SPRING ASSEMBLY. THIS WAS DONE AS PER A RECALL ISSUED BY NHTSA AND DAIMLERCHRYSTLER CORPORATION RELATING TO DRIVER'S AIRBAG BY THE ORIGINAL OWNER. HE ALSO DID NOT HAVE THE ORIGINAL PAPERWORK ON THE VAN. I AM THE SECOND OWNER AND WHEN I DISCOVERED THE HORN DID NOT WORK. AFTER RESEARCHING AND SUBSCRIBING TO THE THE NHTSA RECALL ALERTS I DETERMINED THAT THIS MAY HAVE BEEN CAUSED BY THE CLOCK SPRING REPLACEMENT. I WAS ALSO TOLD THAT THE REPLACEMENT CLOCK SPRING COULD HAVE BEEN DEFECTIVE AS WELL, BECAUSE IT WAS DONE SO SOON AFTER THE RECALL WAS ISSUED. I TOOK IT TO A LOCAL DEALERSHIP WHERE I LIVE AND THEY CONFIRMED THAT THERE HAD BEEN A RECALL ISSUED AND THEY WERE SORRY, BUT THEY COULDN'T REPLACE IT AGAIN. THEY SUGGESTED THAT I TAKE IT BACK TO THE DEALERSHIP WHERE IT WAS PURCHASED. I EXPLAINED TO THEM THAT I WAS NOT THE ORIGINAL OWNER AND DIDN'T KNOW WHERE IT WAS PURCHASED FROM ORIGINALLY. EVEN WHEN I TOLD THEM THAT I WOULD PAY THE COST OF THE REPAIR, THEY WERE NOT INTERESTED. I TOOK IT TO A LOCAL MECHANIC AND HE DIDN'T WANT TO TOUCH IT BECAUSE THERE WAS SO MUCH INVOLVED IN THE STEERING COLUMN THAT COULD GO WRONG AND HE DIDN'T HAVE THE EXPERTISE TO DO IT. THE VEHICLE IS NOT SAFE AND HASN'T BEEN SINCE BEFORE AND AFTER I PURCHASED IT. MY CONCERN IS IF THE HORN DOESN'T WORK'THEN HOW CAN I BE SURE THE AIRBAG DOES. I'M STILL DRIVING THIS VEHICLE BECAUSE I CAN'T SELL IT TO SOMEONE ELSE IN THIS CONDITION. IS THERE NO RECOURSE IF THE VEHICLE AS NOT REPAIRED AS PER THE NHTSA'S RECALL? THIS VEHICLE ONLY HAS 91054 MILES ON IT AS OF THIS DATE.

NHTSA ID

11321721

Incident

Oct 5, 2004

TL* THE CONTACT OWNS A 1998 DODGE GRAND CARAVAN. WHILE OPERATING THE VEHICLE, A KNOCKING NOISE WAS HEARD COMING FROM THE ENGINE AND THE VEHICLE HESITATED WHEN ACCELERATING. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FAILURE WAS DUE TO LOW OIL PRESSURE CAUSED BY FAULTY ENGINE CONNECTING RODS. THE VEHICLE WAS NOT REPAIRED. SWANTYS DODGE (2494 SOUTH HWY 95, BULLHEAD CITY, AZ) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 261,000.

NHTSA ID

11220018

Incident

Mar 1, 2019

Mileage

261,000 mi

TL* THE CONTACT OWNS A 1998 DODGE GRAND CARAVAN. WHILE DRIVING 60 MPH, ALL THE WARNING INDICATORS ILLUMINATED AND THE HORN, SPEEDOMETER, FUEL GAUGE, AND CRUISE CONTROL FAILED TO FUNCTION. THE CONTACT CALLED STEW HANSEN DODGE RAM CHRYSLER JEEP AT (515) 331-2900 (LOCATED AT 12103 HICKMAN RD, URBANDALE, IA 50323) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 165,000.

NHTSA ID

11120658

Incident

Aug 16, 2018

Mileage

165,000 mi

SERVICE BRAKE FAILURE WHILE DRIVING, DIAGNOSED BY REPAIR SHOP AS A RUPTURED BRAKE LINE. INSPECTION OF OTHER BRAKE LINES SHOWED HEAVY CORROSION. VEHICLE WAS IN MOTION (STRAIGHT LINE) ON A CITY STREET AND RETAINED MINIMAL BRAKING. I WAS ABLE TO STOP AT A STOP LIGHT (NO COLLISION) AND 'LIMP' TO THE REPAIR SHOP. REPAIRS CONSISTED OF REPLACING THE HYDRAULIC BRAKE LINES.

NHTSA ID

11016162

Incident

Aug 12, 2017

Mileage

156,000 mi

TL* THE CONTACT OWNED A 1998 DODGE GRAND CARAVAN. WHILE THE CONTACT'S WIFE WAS DRIVING 45 MPH, ANOTHER VEHICLE TRAVELING APPROXIMATELY 70 MPH STRUCK THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE FRONT PASSENGER SEAT (THE CONTACT'S SEAT) SEPARATED FROM THE SEAT TRACK. THE CONTACT STRUCK THE SIDE DOOR AND WAS THROWN INTO THE REAR OF THE VEHICLE. THE SEAT BELT FAILED TO RESTRAIN THE CONTACT AND HE WAS THEN STRUCK BY THE SEAT. THE CONTACT SUSTAINED INJURIES TO THE NECK AND BACK. THREE OCCUPANTS IN THE OTHER VEHICLE WERE ALSO INJURED, AS THE FRONT PASSENGER'S FEET WENT THROUGH THE WINDSHIELD AND TWO OF THE OCCUPANTS SUFFERED WHIPLASH. MEDICAL ATTENTION WAS REQUIRED FOR ALL THE INJURED OCCUPANTS. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE SCENE AND THE CONTACT'S INSURANCE COMPANY CONFIRMED THAT THE VEHICLE WAS DESTROYED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000. SEE ALSO 11004763. *DSY ..UPDATED 08/04/17 *BF UPDATED 10/11/2017*JS *JS *JS

NHTSA ID

11004775

Incident

May 1, 2017

Mileage

180,000 mi

I WAS INVOLVED IN A REAR END CRASH AND THE FRONT PASSENGER SEAT INCAS IN CAME APART AT THE ADJUSTER TRACKS. THIS CAUSED ME TO BE THROWN INTO THE REAR OF THE VAN MAKING MY INJURES MUCH WORSE. SEE ALSO 11004775. *DSY

NHTSA ID

11004763

Incident

May 1, 2017

Mileage

1,800,000 mi

TL* THE CONTACT OWNS A 1998 DODGE GRAND CARAVAN. WITHOUT WARNING, THE SERPENTINE BELT DETACHED OUT OF PLACE. THE CONTACT REPLACED THE SERPENTINE BELTS AND THE PULLEYS, BUT THE FAILURE CONTINUED. THE DEALER INDICATED THAT THERE WAS NO SERVICE CAMPAIGN AND RECALL TO PROVIDE A SOLUTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 05/30/17*LJ UPDATED 09/25/2017*JS

NHTSA ID

10947639

Incident

Dec 1, 2016

Mileage

225,000 mi

TL* THE CONTACT OWNS A 1998 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

10780522

Incident

Sep 1, 2014

THE CAR JUST STOPPED WORKING IT WOULD'T START ANY MORE

NHTSA ID

10767516

Incident

May 1, 2015

TL* THE CONTACT OWNS A 1998 DODGE GRAND CARAVAN. WHILE DRIVING AT 60 MPH, THE VEHICLE'S MUFFLER BECAME LOUDER AND THE ENGINE STALLED. THE VEHICLE COULD NOT RESTART. THE CONTACT STATED THAT THE VEHICLE HAD AN ABNORMAL FUEL ODOR PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE MUFFLER, FUEL TANK, AND WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 156,563.

NHTSA ID

10726684

Incident

May 20, 2015

Mileage

156,563 mi

I APPROACHED A RED LIGHT HIT THE BRAKES. THE CAR DID NOT STOP. I HIT TWO CARS AND THE MEDIAN. THE PASSENGER AIR BAG DEPLOYED NUT NOT THE DRIVER SIDE. I HAD MAJOR INJURIES INCLUDING BROKEN ANKLE, HAND, RIBS AND BREATHING. I SPENT 3 MONTHS IN THE HOSPITAL. *TR

NHTSA ID

10712116

Incident

May 3, 2010

Mileage

195,000 mi

THERE ARE AT LEAST 4 RECALL ITEMS LISTED FOR THIS VEHICLE. I HAVE NEVER BEEN CONTACTED BY THE MANUFACTURER. SHOULD I BE CONCERNED? IF YES, WHAT SHOULD I DO? *TR

NHTSA ID

10680587

Incident

Feb 2, 2015

THE INSTRUMENT CLUSTER LOSES THE ELECTRICITY AND THE GAUGES COMPLETELY DIE OFF. THIS IS NOT SAFE AND I HAVE NO WAY OF FIXING THIS. *TR

NHTSA ID

10648391

Incident

Oct 3, 2014

Mileage

211,000 mi

TL* THE CONTACT OWNS A 1998 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE STARTING THE IGNITION THE AIR BAG WARNING INDICATOR ILLUMINATED AS THE ENTIRE INSTRUMENT PANEL FAILED TO FUNCTION. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. THE VIN WAS UNAVAILABLE.

NHTSA ID

10573818

Incident

Jul 1, 2003

Mileage

40,000 mi

I'VE HAVE THIS 1998 DODGE GRAND CARAVAN, THE STRUT MOUNT HOUSING IS RUSTED SO BAD I'M AFRAID TO EVEN DRIVE IT ANYMORE. THE METAL IS ALMOST COMPLETELY RUSTED AWAY. THERE IS ONE RUSTED RING THAT HOLDS THE STRUT TO THE BODY. IT STARTED ABOUT 5 YEARS AGO WITH A SMALL RUST HOLE ON BOTH SIDE. I THOUGHT IT WAS JUST RUST FROM THE BAD WINTERS WE GET IN THE MIDWEST. WHEN MOVING AT A SLOW SPEED (15-20MPH) THE VAN FEELS LIKE YOUR ON A PITTED DIRT TRAIL AND NOTHING BUT SIDE TO SIDE SHAKING. THIS HAS TO BE A MAJOR SAFETY ISSUE FOR BOTH THE DRIVER AND THE PEOPLE ON THE ROAD. I SEE THESE VANS ALL OVER THE PLACE AND THEY ALL HAVE THE SAME PROBLEM!

NHTSA ID

10568422

Incident

Feb 1, 2014

TL* THE CONTACT OWNS A 1998 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AS THE BATTERY WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE MECHANIC STATED THAT THE SERPENTINE BELT HAD BECOME DETACHED FROM THE VEHICLE. A SPLASH GUARD WAS INSTALLED TO PREVENT THE FAILURE BUT THE FAILURE THREE TIMES AS THE CONTACT WAS DRIVING IN RAINY WEATHER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. *TR

NHTSA ID

10555443

Incident

Sep 25, 2013

Mileage

120,000 mi

TL* THE CONTACT OWNS A 1998 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHENEVER HE STARTED THE VEHICLE, FUEL FUMES WERE EMITTED INTO THE VEHICLE. AFTER INSPECTING THE VEHICLE HE NOTICED THAT FUEL WAS LEAKING FROM THE FUEL RAIL. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 200,000 AND THE CURRENT MILEAGE WAS 201,000.

NHTSA ID

10551115

Incident

Oct 1, 2013

Mileage

200,000 mi

THE BELT CAME UP AFTER HITTING A PUDDLE. THIS HAS HAPPENED SEVERAL TIMES SINCE. *TR

NHTSA ID

10520474

Incident

Aug 2, 2010

Mileage

10,000 mi

TL* THE CONTACT OWNS A 1998 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE SERPENTINE BELT BECAME DETACHED NUMEROUS TIMES WHEN THE VEHICLE WAS BEING DRIVEN IN INCLEMENT WEATHER, CAUSING THE VEHICLE TO STALL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE SERPENTINE BELT WAS REPLACED FIVE TIMES HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 49,000 AND THE CURRENT MILEAGE WAS 160,000.

NHTSA ID

10500134

Incident

Jan 1, 2003

Mileage

49,000 mi

1998 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO UNSATISFACTORY SERVICE ON VEHICLE. *SMD THE CONSUMER STATED A FEW WEEKS AGO, THE AIR BAG LIGHT ILLUMINATED, AND THE HORN AND CRUISE CONTROL STOPPED WORKING, THE CONSUMER TOOK THE VEHICLE TO THE DEALER, ALONG WITH A COPY OF THE SAFETY RECALL LETTER REGARDING PROBLEMS WITH THE CLOCKSPRING. AFTER AN HOUR, THE DEALERSHIP INFORMED THE CONSUMER THE PROBLEM WAS WITH THE ELECTRICAL SYSTEM, NOT THE CLOCKSPRING AND THAT IT WOULD TAKE MORE THAN TWO HOURS TO TROUBLESHOOT THE ELECTRICAL PROBLEM, AND THERE WOULD BE A CHARGE TO DIAGNOSE THE PROBLEM, PLUS THE REPAIR CHARGES. THE CONSUMER REFUSED THEIR OFFER. A FEW DAYS LATER, THE CONSUMER TOOK THE VEHICLE TO ANOTHER ESTABLISHMENT, WHERE THE MECHANIC'S FIRST REACTION WAS THE CLOCKSPRING. AN HOUR LATER, THE CLOCKSPRING WAS REPLACED AND ALL OF THE LOST FUNCTIONALITIES WERE RESTORED.

NHTSA ID

10492641

Incident

Jan 1, 2013

TL* THE CONTACT OWNS A 1998 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH OVER A PUDDLE OF WATER, THERE WAS A COMPLETE LOSS OF POWER STEERING. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE CONTACT DISCOVERED THAT THE SERPENTINE BELT HAD BECOME DETACHED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT AUTO SHOP WHERE THE SERPENTINE BELT WAS REPLACED. THE FAILURE RECURRED FOUR TIMES AND THE SERPENTINE BELT WAS EITHER RE-ATTACHED OR REPLACED WITH A NEW ONE. THE MANUFACTURER WAS NOT NOTIFIED OF THE RECURRING PROBLEM. THE FAILURE MILEAGE WAS UNAVAILABLE.

NHTSA ID

10490194

Incident

Dec 9, 2009

WHEN MY VAN IS IN STOP AND GO TRAFFIC THE RADIATOR FAN FAILS TO TURN ON TO COOL THE ENGINE TO HELP IT COOL. ALSO IT OVERHEATS AT RANDOM IN HOT WEATHER. MY VAN USES A LOT OF COOLANT/ANTIFREEZE BECAUSE OF THIS. I HAVE HAD THE RADIATOR REPLACED AND PRETTY MUCH EVERYTHING ELSE THAT IS ASSOCIATED WITH THE COOLING SYSTEM IN AN EFFORT TO FIX THIS, BUT TO NO AVAIL. BECAUSE OF THIS I DON'T DRIVE MUCH AS IF IT OVERHEATS I AM STRANDED. *TR

NHTSA ID

10479211

Incident

May 1, 2011

Mileage

140,000 mi

STRUT TOWER ASSEMBLY CORROSION (STRUTS ASSEMBLY COULD COLLAPSE) I AM PROUD OWNER OF DODGE VEHICLES FOR MANY YEARS AND DRIVE A 98 GRAND CARAVAN. WHEN THE VEHICLE WAS TAKEN FOR A STRUT REPAIR THE MECHANIC REFUSED TO REPLACE THE STRUTS AS HE FOUND THE CORROSION AND SAID ITS A SAFETY ISSUE.TO MY SURPRISE THIS IS A VERY IMPORTANT SAFETY ISSUE FOR MANY AMERICAN FAMILIES WHO OWN A SIMILAR MODEL MINIVAN. I WANT THE SAFETY AUTHORITIES TO LOOK INTO THIS MATTER IMMEDIATELY. ALL THE VEHICLES WITH A SIMILAR PROBLEM SHOULD BE RECALLED IMMEDIATELY BEFORE SOMEONE IS INJURED OR GOD FORBIDDEN LOOSES THEIR LOVED ONE IN AN ACCIDENT. CAME TO KNOW THAT THIS HAS BEEN A COMMON ISSUE IN THESE MINIVANS AND SURPRISE THE INSPITE OF KNOWING THE ISSUE THERE WAS NEVER A RECALL ???. I AM A FAMILY PERSON AND CANNOT PURCHASE ANOTHER CAR IN THESE TROUBLE TIME AND REQUEST THE AUTHORITIES TAKE THIS TO THE RIGHT PEOPLE AND GET A RECALL OUT. HOPEFULLY THIS MAY SAVE SOMEONE. I THINK HAVE DONE MY JOB AND IT IS YOUR TURN NOW. *TR

NHTSA ID

10449324

Incident

Feb 25, 2012

Mileage

195,612 mi

TL* THE CONTACT OWNS A 1998 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE ATTEMPTING TO MAKE A RIGHT TURN, THE STEERING WHEEL WOULD REFUSE TO TURN. A LOCAL MECHANIC REPLACED THE SERPENTINE BELT BUT AFTER A MONTH THE BELT FAILED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS APPROXIMATELY 118,000.

NHTSA ID

10445162

Incident

Dec 5, 2011

Mileage

118,000 mi