CLOCK SPRING. HORN, CRUISE CONTROL STOP WORKING. AIRBAG LIGHT ON. CHRYSLER WILL NOT ACKNOWLEDGE, AS WELL AS LOCAL DEALER AS A PROBLEM AND/OR A SAFETY NOR A RECALL ISSUE.
- NHTSA ID
- 10836704
- Incident
- Nov 18, 2011
- Mileage
- 123,333 mi
Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2001 Dodge Grand Caravan submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 48 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 48, in the owner's own words
CLOCK SPRING. HORN, CRUISE CONTROL STOP WORKING. AIRBAG LIGHT ON. CHRYSLER WILL NOT ACKNOWLEDGE, AS WELL AS LOCAL DEALER AS A PROBLEM AND/OR A SAFETY NOR A RECALL ISSUE.
THE AIRBAG WARNING LIGHT STAYS ON ALL THE TIME. AT THE SAME TIME THE SPEED CONTROL STOPPED WORKING AND THE HORN DOES NOT WORK
TL* THE CONTACT OWNS A 2001 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT CONTINUOUSLY ILLUMINATED. ALSO, THE CONTACT MENTIONED THAT THE BUTTONS ON THE STEERING WHEEL WOULD NOT WORK. THE DEALER STATED THAT THE FAILURE MIGHT BE DUE TO A DEFECTIVE CLOCK SPRING. IF A CRASH OCCURRED, THE AIR BAG COULD POTENTIALLY NOT DEPLOY. THE VEHICLE HAD NOT BEEN REPAIRED AND THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 138,000.
TL* THE CONTACT OWNS A 2001 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY AND WHENEVER THE CONTACT WOULD ATTEMPT A TURN. THE LIGHT REMAINED ILLUMINATED AS THE FAILURE PROGRESSED. THE CONTROLS ON THE STEERING WHEEL FAILED AND LATER, THE HORN ALSO FAILED. AFTER PERFORMING EXTENSIVE RESEARCH, THE CONTACT CONCLUDED THAT THE CLOCK SPRING FAILED. THE DEALER AND MANUFACTURER WERE BOTH NOTIFIED AND NEITHER OFFERED ANY ASSISTANCE TO THE CONTACT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 151,000 AND THE CURRENT MILEAGE WAS 166,000.
OWN A 2001 DODGE GRAND CARAVAN. PASSENGER SIDE AIRBAG DEPLOYED IMMEDIATLEY AFTER VAN PLACED IN PARK AND IGNITION TURNED OFF. ONE MONTH LATER, DRIVER'S SIDE AIRBAG ALSO DEPLOYED IMMEDIATELY AFTER BEING PLACED IN PARK AND IGNITION TURNED OFF. NO PREVIOUS WARNING LIGHTS OR INDICATORS.
THERE WAS NO EVENT LEADING TO THIS FAILURE, MY AIRBAG LIGHT HAS BEEN CONTINUOUSLY ON FOR A FEW DAYS, AND NOW MY HORN AND CRUISE CONTROL DO NOT WORK. AFTER RESEARCHING THIS PROBLEM I HAVE COME ACROSS A RECALL FOR THE CLOCK-SPRING, WHICH ONLY INCLUDES 1998-2000 MODELS. BUT HAVE ALSO READ NUMEROUS COMPLAINTS OF IT ON THE 2001 MODEL AS WELL. I HAVE SENT AN EMAIL TO DAIMLER CHRYSLER AND HAVE NOT GOTTEN A RESPONSE YET. I HOPE IT DOES NOT TAKE A SERIOUS INJURY OR A DEATH TO HAVE THIS PART OF THE ORIGINAL RECALL. *TR
AIR BAG LIGHT COMES ON INTERMITTENTLY. THIS HAS BEEN GOING ON FOR AT LEAST THREE YEARS. I TOOK IT TO MY MECHANIC WHO SAID THERE WAS A RECALL ON MY MODEL BUT ONLY UP TO YEAR 2000(FIGURES). MECHANIC REPLACED "CLOCKSPRING" BUT PROBLEM PERSISTS. MECHANIC SAID IF LIGHT ON DURING AN IMPACT, AIR BAGS WILL NOT DEPLOY. I SUPPOSE SOMEONE MUST DIE OR FILE SUIT BEFORE ANYTHING IS DONE FOR ALL OF US 2001 CARAVAN OWNERS. A RECALL TO FIX THIS SHOULD DEFINITELY BE CONSIDERED / INSTITUTED! *TR
I HAVE 2001 DODGE GRAND CARAVAN. THE CLOCKSPRING WENT BAD. THERE ARE RECALL ON MANY VEHICLE ON PREVIOUS YEAR. THE DEALER TOLD ME THAT 2001 IS NOT ON THE RECALL LIST AND IT WILL COST AROUND $250 TO REPAIR IT. IT HAS BEEN KNOWN THE CLOCKSPRING WAS A PROBLEM THEY MIGHT TRIED TO FIX THE PROBLEM IN 2001 MODEL BUT IT IS NOT PERFECT. 2001 SHOULD BE IN THE RECALL LIST..... *TR
MY 2001 DODGE GRAND CARAVAN AIRBAG LIGHT IS ON. MY HORN AND CRUISE CONTROL DO NOT WORK AS A RESULT. CONTACT DODGE VIA EMAIL AND WAS TOLD THIS WAS NOT A RECALL ITEM FOR MY DODGE GRAND CARAVAN. THIS SEEMS TO BE A "CLOCKSPRING" ISSUE. THIS WAS A ISSUE ON THE 2000 DODGE CARAVAN- RECALL NUMBER 04V480000. *TR
AIRBAG LIGHT COMES ON INTERMITTENTLY, PARTICULARLY ON TURNS. TALKED WITH LOCAL CHRYSLER DEALER AND HIS ASSESSMENT POINTED TO THE CLOCKSPRING. RESEARCHED ON INTERNET AND IT CERTAINLY APPEARS THERE IS AN ISSUE WITH THIS ITEM. DEALER INDICATED IT IS NOT COVERED BY WARRANTIES OR RECALL AND WOULD COST IN EXCESS OF $200 TO REPLACE. I BELIEVE THIS TO BE A MANUFACTURERS DEFECT AND SHOULD BE REPLACED AT NO COST TO THE CUSTOMER. NO ACCIDENTS OR ADVERSE EFFECTS ENCOUNTERED TO DATE. *TR
I OWN A 2001 GRAND CARAVAN WITH A ISSUE WITH THE AIR BAG CLOCK SPRING MY VAN WAS BUILT IN DEC OF 2000 BUT IS LISTED AS A 2001 NOW THERE IS A RECALL ON THIS PROBLEM FOR VAN UP TO 2000 BUT MINE FALLS OUTSIDE OF THIS RECALL. *TR
FIRST MY AIRBAG LIGHT CAME ON. THEN MY CONTROLS FOR MY RADIO ON MY STEERING WHEEL QUIT WORKING. THEN MY HORN QUIT WORKING. THEN MY CRUISE CONTROL QUIT WORKING. THIS HAPPENED IN ABOUT A 2 MONTH TIME. I HAVE BEEN TOLD BY A COUPLE OF MECHANICS THAT THERE IS A RECALL OUT FOR THIS PROBLEM. IT SEEMS TO HAVE A RECALL FOR OTHER DODGE VEHICLES BUT NOT MY MODEL. WHY? *TR
NOTHING UNUSUAL LEADING UP TO THIS INCIDENT. THE AIRBAG LIGHT AND OUR RADIO VOLUME CONTROLS ON THE STEERING WHEEL FOR OUR 2001 DODGE GRAND CARAVAN WERE NOT WORKING. AFTER PAYING $70 TO DIAGNOSE THE DEALER TOLD US THE CLOCKSPRING WAS NOT WORKING (IT WAS "OPEN"). I SEE THAT THE PRIOR YEAR (2000) OF CARAVAN HAS THIS SAME PROBLEM. DODGE ISSUED A RECALL WITH LIFETIME WARRANTY AS THIS IS NOT SUPPOSED TO HAPPEN. *TR
MY 2001 GRAND CARAVAN 'S AIR BAG LIGHT KEEPS ON APPEARING INTERMITTENTLY. I'VE HAD THE CLOCK SPRING REPLACED WHICH FAILED TO END THE CONDITION. I'M AWARE THAT IF THE LIGHT IS ON, THE AIRBAGS WILL NOT DEPLOY. I'M ALSO AWARE THAT THERE WAS A RECALL CAMPAIGN WHICH ENDED WITH THE 2000 MODELS. SO, I GUESS THAT A PERSON OR PERSONS IN A COLLISION IN A 2001 OR GREATER CARAVAN MAY OR MAY NOT BE PROTECTED BY THE AIRBAGS. I'VE SEEN A LOT OF COMPLAINTS ABOUT THIS AND I CAN'T BELIEVE THIS HAS NOT BEEN ADDRESSED AS A MAJOR SAFETY ISSUE. I HOPE IT WILL BE AND THAT NO ONE DIES OR IS CRIPPLED FOR LIFE AS A RESULT OF A FAULTY AIRBAG SYSTEM!!! *TR
THE AIR BAG LIGHT APPEARS RANDOMLY ON AND OFF. ACCORDING TO MY MECHANIC, IF THE LIGHT IS ON AND THERE IS A CRASH, THE AIR BAGS WILL NOT DEPLOY. I THINK THIS IS A VERY SERIOUS ISSUE. I HAD THE CLOCK SPRING REPLACED BY MY MECHANIC, AND ALL WAS WELL FOR ABOUT A WEEK AND THEN IT STARTED ALL OVER AGAIN. ALSO, FAILURE SPEED IS RANDOM. I WOULD LIKE SOME KIND OF RESOLUTION TO THIS PROBLEM. I HAVE HEARD THIS COMPLAINT FROM OTHERS AND HAVE SEEN IT ON THE INTERNET AS WELL. PLEASE ADVISE IF POSSIBLE. *TR
TL*THE CONTACT OWNS A 2001 DODGE GRAND CARAVAN. EVER SINCE JUNE 1, 2001 WHEN THE VEHICLE WAS PURCHASED, THE AIR BAG LIGHT ILLUMINATES INTERMITTENTLY. WITHIN THE LAST SIX MONTHS, THE SPEED CONTROL HAS BECOME INOPERATIVE AND SHORTLY AFTERWARDS, THE HORN BEGAN TO MALFUNCTION. THROUGH ONLINE RESEARCH, THE CONTACT DISCOVERED NHTSA CAMPAIGN ID NUMBER 04V480000 (AIR BAGS), WHICH WAS RELATED TO SOME OF THE ISSUES HE WAS EXPERIENCING. THE DEALER STATED THAT HIS VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 57 AND CURRENT MILEAGE WAS 78,247. UPDATED 09/10/08. *LJ UPDATED 09/11/08 *JB
I RECENTLY BOUGHT A 2001 DODGE CARAVAN FROM A BUY HERE PAY HERE DEALER. I RAN A CARFAX REPORT AND SAID IT CAME INTO SOUTH CAROLINA 5/28 2007 WITH 70743MILES ON IT THE DEALER WHO SOLD IT TO ME REPOSSED IT AT 79,608 MILES WHICH I THOUGHT WAS ORIGINAL MILES. I FOUND A RECEIPT IN THE GLOVE BOX WHICH I HAVE PROOF IT WAS IN BALT. MARYLAND 5/13 2006 WITH 71,951 IN AND OUT WITH MAJOR REPAIRS. WHAT I WANT TO KNOW WHAT IS THE REAL MILEAGE AND IF THERE IS AWAY I CAN VERIFY .I HAVE THE CHECK ENGINE LIGHT AND AIR BAG LIGHTS STAYING ON. HAVE I BOUGHT HIDDEN USED LEMON OR WHAT?I KNOW WHEN TOU SIGN PAPERS HERE AND IT SAYS AS IS IS LAW. DO YOU HAVE ANY SUGGESTIONS ON WHAT TO DO OR AM I JUST STUCK? *TR
TL*THE CONTACT OWNS A 2001 DODGE GRAND CARAVAN. WHEN THE VEHICLE IS STARTED, THE AIR BAG LIGHT REMAINS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. HE HAS YET TO NOTIFY THE MANUFACTURER. THE FAILURE MILEAGE WAS 30,000 AND CURRENT MILEAGE WAS 47,000. THE CONSUMER STATED THE AIR BAG LIGHT COMES ON INTERMITTENTLY WHEN MAKING A TURN. UPDATED 12/13/07 *TR
TL*THE CONTACT OWNS A 2001 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE INSTRUMENT PANEL LIGHTS ILLUMINATE INTERMITTENTLY. THE VEHICLE HAS BEEN TO THE DEALER ON THREE OCCASIONS FOR THIS FAILURE. SHE STATED THAT HER RADIO AND ABS LIGHT ARE CURRENTLY EXPERIENCING THE SAME FAILURE. THE ABS LIGHT IS CONSTANTLY ILLUMINATED AND THE RADIO ACTIVATES APPROXIMATELY ONCE PER MONTH FOR TWO HOURS. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 95,000 AND FAILURE MILEAGE WAS 300.
TL*THE CONTACT OWNS A 2001 DODGE GRAND CARAVAN. THE AIRBAG LIGHTS ARE ILLIMINATING RANDOMLY. THE MECHANIC STATED THAT THE AIR BAGS WOULD NOT DEPLOY IN A CRASH IF THE LIGHT IS ILLUMINATED. THE MECHANIC REPLACED THE CLOCK SPRINGS, BUT THIS DID NOT SOLVE THE PROBLEM. THE FAILURE AND CURRENT MILEAGE WERE 85,100.
I REAR ENDED A VEHICLE IN OCTOBER AND MY AIR BAG DID NOT DEPLOY. *NM
DT*: THE CONTACT STATED THE VEHICLE'S AIRBAG CLOCKSPRING FAILED. THE SERVICE DEALER AND MANUFACTURERE WERE CONTACTED. THERE WAS A NHTSA RECALL # 04V480000 REGARDING AIRBAGS. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
DT: THE CONTACT STATED THE AIR BAG LIGHT HAS BEEN ILLUMINATING INTERMITTENTLY SINCE 2003. THE CONTACT NOTICED THE LIGHT ILLUMINATES ONCE THE VEHICLE HAS HEATED UP. THE VEHICLE WAS TAKEN TO THE DEALERSHIP ON JULY 1, 2003 BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM THEREFORE NO REPAIRS WERE MADE. ON DECEMBER 27, 2004 THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP WHILE THE LIGHT WAS ILLUMINATED. THE DEALERSHIP REPLACED A FAILED CLOCK SPRING BUT THE REPAIR WAS UNSUCCESSFUL.
THE AIR BAG LIGHT GOES ON AND OFF PERIODICALLY. THERE WAS CONCERN THAT THE AIR BAG WOULD NOT DEPLOY WHEN NEEDED OR, CONVERSELY, IT WOULD DEPLOY WITHOUT ANY WARNING. TOOK IT TO THE DEALER, HE INDICATED THAT A SPRING NEEDED TO BE REPLACED. AS I WAS LOOKING INTO RECALLS FOR THIS PROBLEM, I NOTICED THAT, ALTHOUGH THERE WAS NO RECALL, THERE WERE PLENTY OF COMPLAINTS. WHY IS THIS DEFECT ALLOWED TO CONINUE TO GIVE CONSUMERS PROBLEMS, BUT THERE IS NO ACTION FROM THE MANUFACTURER TO FIX VIA A RECALL? *NM
AIRBAG LIGHT KEEPS COMING ON & OFF INTERMITTENTLY ALONG WITH WARNING BELL. TOOK TO DEALERSHIP. DEALER SAID DRIVER SQUIBB CIRCUIT OPEN & THEY REPLACED THE CLOCKSPRING ASSEMBLY.*JB
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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