Owner-reported complaints naming the suspension system, filed with NHTSA
Data refreshed
Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 2009 Dodge Grand Caravan submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
FRONT RIGHT STRUT SPRING BREAKING AT THE UPPER TIP 2-3 INCHES. THIS IS THE 3RD OF OUR GRAND CARAVANS THAT THIS BREAK HAS HAPPENED TO IN THE EXACT SAME SPOT. IT'S HARD TO SEE SO YOU HAVE TO LOOK CLOSELY AT THE VERY TIP OR IT WON'T BE NOTICED.
THIS IS THE 2ND OF OUR 2009 GRAND CARAVANS WITH THE SAME FAILURE IN THE EXACT SAME LOCATION. PASS SIDE STRUT SPRING BROKE OFF AT THE UPPER END ABOUT 2-3 INCHES OFF THE TIP. VERY HARD TO SPOT SO LOOK CLOSELY. 1ST ONE WAS CAUGHT ON A STATE INSPECTION AND THIS ONE WAS CAUGHT DURING ROUTINE PM. IS THIS A COMMON PROBLEM?
WHILE DRIVING OUR 2009 GRAND CARAVAN TO WORK, THERE WAS A LOUD CLUNK IN THE REAR OF THE VEHICLE AND THE VEHICLE SWERVED TO THE LEFT ACROSS THE CENTER LINE AND OFF THE LEFT SIDE OF THE ROAD. THANKFULLY THERE WAS NOTHING COMING THE OTHER WAY. I PARKED THE CAR IN A LOT AND CALLED MY HUSBAND. WHEN HE ARRIVED, IT WAS DISCOVERED THAT THE REAR AXLE HAD BROKE IN TWO PIECES. THIS VEHICLE HAS ALWAYS BEEN WELL MAINTAINED AND HAS LESS THAN 70,000 MILES ON IT. WE HAVE NOT TAKEN IT IN FOR REPAIRS YET BUT IM SURE THAT THIS SAFETY ITEM WILL BE ON OUR DIME AND NOT DODGE. *TR
MY HUSBAND WAS DRIVING THE VAN ON DIRT ROADS AND THEN HE HEARD A CLUNK, AFTER TAKING IT TO THE GARAGE IT WAS FOUND THAT THE AXLE HAD CRACKED AND BROKE. WE HAD TO HAVE IT REPLACED. *TR
WHILE ON A 500 MILE TRIP THE RIGHT FRONT WHEEL BEARING OVERHEATED AND CAUSED WHEEL TO SEIZE UP ON THE HIGHWAY. HAD TO HAVE VEHICLE REPAIRED OUT OF TOWN AND INCURRED MOTEL EXPENSES FOR THE NIGHT OF THE BREAK DOWN. *TR
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT AFTER RECEIVING A SAFETY NOTICE FROM THE MANUFACTURER, THE VEHICLE WAS TAKEN IN FOR INSPECTION. THE CONTACT WAS ADVISED THAT THE REAR AND FRONT WHEEL BEARINGS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 47,000.
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED HE HEARD A WHINING NOISE COMING FROM THE FRONT WHEELS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FRONT WHEEL BEARINGS WERE REPLACED. THE FAILURE MILEAGE WAS 42,400. . UPDATED 10/14/11 *BF. THE CONSUMER STATED HE BELIEVED THE BEARING FAILURE WAS DUE TO EXCESSIVE HEAT BUILD-UP FROM THE FRONT DISC BRAKES. UPDATED 11/07/11
ON ONE OCCASION, MY VEHICLE SWERVED WITHOUT WARNING INTO THE ONCOMING TRAFFIC LANE, LIKE BEING BLOWN BY A STRONG GUST OF WIND. ON ANOTHER OCCASION, THE VEHICLE SPONTANEOUSLY STARTED PULLING AND MY WIFE HAD TO FIGHT IT TO GET IT TO PULL SAFELY TO THE SHOULDER. WHEN I ARRIVED I TRIED IT AND EXPERIENCED THE SAME PROBLEM. THE DEALER DIAGNOSED IT AS A FAULTY CLOCKSPRING & STEERING WHEEL POSITION SENSOR. THE ELECTRONIC STABILITY PROGRAM HAD IMPROPERLY SENSED THE STEERING WHEEL POSITION AND HAD BEEN TRYING TO COMPENSATE. WHILE REPLACEMENT OF THE SAID PARTS RESOLVED THE PROBLEM, MY FAMILY WAS LUCKY TO HAVE AVOIDED A SERIOUS ACCIDENT WHEN THE VEHICLE SWERVED INTO THE ONCOMING TRAFFIC LANE. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .