Owner-reported complaints naming the seat belt system, filed with NHTSA
Data refreshed
Reports naming seat belts, buckles, retractors and pretensioners. Every record below is an owner-reported complaint about the 2014 Dodge Grand Caravan submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 15 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
The airbag compartment in the drivers seat headrest popped open while driving and I have been unable to pop it back in. I was not injured but it scared me and could have caused an accident.
The contact owns a 2014 Dodge Grand Caravan. The contact stated that while entering the vehicle, the front driver’s seat headrest deployed. The contact stated that during the failure the key was not in the ignition, and the vehicle was off. No injury was sustained. The cause of the failure was not yet determined. The manufacturer and local dealer was not yet notified of the failure. The failure mileage was 96,000.
While driving, the driver's seat belt will randomly come unbuckled. It was only happening while turning and rarely, but is now increasing in frequency and happens while driving straight.
Seatbelt and buckle assembly caused the airbag light to come on indicating that airbags will not deploy in an accident.
TL* THE CONTACT OWNS A 2014 JEEP GRAND CARAVAN. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED AN UN-OCCUPIED, THE FRONT PASSENGER'S HEADREST DEPLOYED INDEPENDENTLY. THE CONTACT STATED THAT THE HEADREST METAL PIN FRACTURED WHICH LEAD TO THE INADVERTENT DEPLOYMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 121,000.*DT
HEAD RESTS SPONTANEOUSLY EXPLODED WHILE PARKED. *TR
MY SIGNATURE GOT FORGED
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE HEAD REST SUDDENLY DEPLOYED WITHOUT WARNING. THE FAILURE OCCURRED WHILE THE CONTACT WAS ATTEMPTING TO READJUST THE HEAD REST. THERE WERE NO INJURIES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. BANK CROSSING DODGE (2377 HOMER RD, COMMERCE, GA) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 55,000.
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS PARKED, THE FRONT PASSENGER SEAT HEAD REST AIR BAG ABPRUPTLY DEPLOYED. THE FRONT PASSENGER SEAT WAS UNOCCUPIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED. THE DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 205,000.
TL* THE CONTACT OWNS A 2014 DODGE CARAVAN. THE CONTACT STATED THAT A SPRING DEVICE IN THE PASSENGER HEADREST FAILED AND STRUCK THE CONTACT'S WIFE IN THE BACK OF HER HEAD. AS A RESULT OF THE IMPACT, THE CONTACT'S WIFE DID NOT REQUIRE MEDICAL TREATMENT OTHER THAN NECK PAIN AND A HEADACHE. THE CONTACT WAS GIVEN OVER THE COUNTER MEDICINE AND INFORMED TO RETURN TO THE HOSPITAL IF THE PAIN PERSISTED. THE DEALER (MARION CHRYSLER DODGE JEEP RAM 44 WORLEY RD, MARION, NC 28752 828-652-2858) WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT HIS VEHICLE WAS OUT OF WARRANTY AND THAT HE WOULD BE RESPONSIBLE FOR ALL REPAIRS TO THE VEHICLE. THE CONTACT NOTIFIED THE MANUFACTURER OF THE FAILURE AND WAS GIVEN A CASE NUMBER. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000. *DT *DT*JB*DT*JB
SEAT BELT DOES NOT CLICK IN AND DOES NOT STAY. IT POPS OUT AT TIMES. WITH SEATBELT CLICKED IN THE VAN SOMETIMES THINK THAT THE DRIVE IS NOT BUCKLED IN SO THE WORSENING LIGHT FLASHES AND MAKES SOUNDS
AFTER GOING SIDEWAYS INTO A VERY STEEP DITCH, BOTH DRIVER AND PASSENGER FRONT SIDE AIRBAG CHARGES WENT OFF, BUT NEITHER AIRBAG DEPLOYED. THE SEAT BELT LOCKED SO TIGHT THAT I COULDN'T REACH THE DOOR HANDLE OR WINDOW SWITCH, OR UNBUCKLE THE SEAT BELT TO EXIT THE VEHICLE.
AS VEHICLE WAS BEING BACKED UP AT A DEALERSHIP PARKING LOT THE FRONT PASSENGER SEAT HEADREST DEPLOYED STRIKING THE PASSENGER IN THE NECK AND SKULL AREA.
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. WHEN THE CONTACT STRAPPED THE CHILD SAFETY SEAT IN THE SECOND AND THIRD ROWS OF THE VEHICLE, THE SEAT BELT WOULD BECOME LOOSE AND FAIL TO RESTRAIN THE SAFETY SEAT. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5.
MY DAUGHTER WAS IN THE BACK SEAT WHEN THE SEATBELT STARTED TO RETRACT ITSELF AT THE POINT THAT SHE WAS IMMOBILIZED AND START CHOKING HER. WE CALL THE POLICE AND THE FIRE DEPARTMENT SO THEY CAN RELEASE HER. THEY CUT THE SEATBELT. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .