Owner-reported complaints naming the suspension system, filed with NHTSA
Data refreshed
Suspension reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
14
Latest Dec 1, 2005
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
4%
of 339 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1
What this page shows
Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 1998 Dodge Neon submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 14 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming suspension
Shown in the owner’s own words, exactly as filed
Body & structureBrakesSuspension
Filed Dec 1, 2005
I HAVE A 98 DODGE NEON. THE CAR GRINDS IN THE FRONT END EVEN WITH NEW BRAKES. I CANT NOT DRIVE THROW WATER OR THE CAR WILL DIE. GOING OVER A SPEED BUMP AT THE RECOMMENDED SPEED THE FRONT END WILL BOTTOM OUT. I HAD A FRIEND LOOK AT THE CAR. AND HE SAID IT LOOKED FINE. THE BRAKE SPEC. DIDN'T SEE ANY THING AND I NOTICED I HAD TWO DIFFERENT TIRES ON THE FRONT THEN THE BACK BECAUSE OF THE FRONT END. PLEASE IF YOU FIND OUT ANY THING ON THIS CAR IT WOULD BE MUCH OBLIGED. *NM
NHTSA ID
10144103
Incident
Sep 7, 2005
Suspension
Filed Jul 21, 2003
CONSUMER STATES THAT VEHICLE SHAKES AT ANY SPEED. DEALER NOTIFIED. *AK
NHTSA ID
10029687
Incident
Jul 15, 2003
BrakesSuspension
Filed Nov 29, 2001
Crash reported1 injury reported
VEHICLE WAS GOING 30MPH OVER SLIGHTLY RAISED PAVEMENT CROSSING AN INTERSECTION AND REAR END STARTED FISHTAILING AS CONSUMER BEGAN TO BRAKE, THERE WAS A CRASH SOUND FROM UNDERNEATH, AND REAR END STARTED TO GO LEFT, VEHICLE WENT OVER CURB ON OPPOSITE SIDE OF STREET, CAUSING VEHICLE TO HIT A TREE, WHEEL CAME OFF SPINDLE AND THE AXLE BROKE, AND THE WHEEL ON THE RIGHT REAR CAME OFF, CHRYSLER WAS NOT ASSISTING CONSUMER POSSIBLY BECAUSE INSURANCE COMPANY HAD PAID CONSUMER. REPRESENTATIVE THAT CHRYSLER SENT HAS NOT CONTACTED CONSUMER SINCE VEHICLE WAS INSPECTED.*AK *SLC
NHTSA ID
899640
Incident
Apr 26, 2001
Suspension
Filed Jun 22, 2001
REAR PASSENGER SIDE SPRING, LOCATED ABOVE REAR TIRE, BROKE AND PUNCTURED TIRE.*AK
NHTSA ID
891019
Incident
Jun 21, 2001
Suspension
Filed May 19, 2001
WHEN TURNING, A LOUD POP CAN BE HEARD FROM THE RIGHT FRONT WHEEL AND THE STEERING HAS A CATCH IN IT. NLM
NHTSA ID
785010
Incident
Feb 28, 1999
Suspension
Filed May 16, 2001
VEHICLE RIDES REALLY ROUGH.*AK
NHTSA ID
888362
Incident
Apr 1, 2001
EngineSuspension
Filed Feb 15, 2001
HEAD GASKET FAILURE AT 40000 MI. SPRING SLEEVES REPLACED AT 500 MI, FAILED AROUND 3000 MI. *AK
NHTSA ID
740945
Incident
Jun 1, 2000
EngineSteeringSuspension
Filed Dec 8, 2000
BLOWN HEAD GASKET AT 30,000, MISSING, HESITATION, NOW LOUD NOISE ON COLD START MAY BE POWER STEERING PUMP? ALSO LOUD POPPING NOISE COMING FROM SUSPENSION. *AK
NHTSA ID
737516
Body & structureSuspensionTransmission
Filed Sep 30, 1999
AIR CONDITIONER ALSO MALFUNCTIONED. REPAIRED ON JULY 29, 1999. REPAIR REQUIRED VALVE EXPANSION, FREON, GASKET, AND RECHARGE. ALSO ON JULY 29, 1999, RIGHT HAND TURNS CAUSED CLUNKING NOISE. FRONT END WAS CLEANED AND LUBED BY DEALER. NOISE RETURNED 8 DAYS LATER. ALSO ON JULY 29, 1999 DEALER SERVICE DEPARTMENT FOUND CALIPER SLIDES DRY AND AGAIN LUBED TIE ROD AND BALL JOINTS. COMPLAINED ON SEPTEMBER 12. 1998 OF BACK FIRE OF ENGINE WHEN A/C ON. SERVICE DEPARTMENT CLAIMS THIS IS NORMAL EVEN THOUGH IT WAS A NEW PROBLEM FELT AFTER 2,035 ,MILES DRIVEN. ON OCTOBER 27, 1998 HEADLIGHT BEZEL CAME LOOSE FROM VIBRATION FROM TIE ROD BEING LOOSE. PART OF DASH PANEL REMOVED TO CORRECT LOOSE SWITCHES. ON OCTOBER 27, 1998 VEHICLE WAS INTO SERVICE DEPARTMENT DUE TO DOOR TOP WEATHERSTRIPPING TABS FALLING OFF. DEALER HAD TO ORDER PARTS AND HAVE VEHICLE RETURNED AFTER PARTS ARRIVED TO REINSTALL. ON OCTOBER 27, 1998 THE FRONT AND REAL WHEEL TOE ADJUSTMENTS, RETIGHTEND NUTS ON TIE ROD AND ALIGNEMENT OF VEHICLE WAS DONE DUE TO VIBRATION. ON MAY 11, 1999, THE TRANSMISSION FLUID WAS FOUND LOW BY MYSELF. IT ALSO HAD BLACK FLAKES ON THE DIP STICK. "YOUR TRANSMISSION IS SHOT" WAS THE REPORT FROM THE SERVICE DEPARTMENT. TRANSMISSION WAS RECONDITIONED, FLUSHED, NEW BAND AND GASKET INSTALLED AT 7136 MILES. VEHICLE WENT BACK INTO REPAIRS ON OCTOBER 27, 1998 TO HAVE BODY WELD REBENTED AND PAINT TOUCHED UP DUE TO DAMAGE FROM LIFT FROM PREVIOUS REPAIR. SEVERAL CALLS TO MR. JOHN BRUNSON ON OCTOBER 23, 1998, THE GENERAL MANAGER OF DAYTON ANDREWS DODGE, ST. PETERSSBURG, FLORIDA, BUT WERE NEVER ANSWERED OR RETURNED. I HAD SEVERAL TALKS WITH MR. MIKE ARMUS, SALESPERSON, WHO STATED HE COULDN'T GET ME ANY STRAIGHT ANSWERS FROM STEVE, SERVICE MANAAGER, REGARDING THE LOOSE FRONT END PROBLEMS.
NHTSA ID
712536
Incident
May 30, 1998
AirbagsSuspension
Filed Sep 25, 1999
Crash reported
THERE'S A POPPING NOISE THAT IS COMING FROM THE FRONT SUSPENSION
NHTSA ID
712087
Incident
Apr 23, 1999
Suspension
Filed Sep 17, 1999
WHENEVER GOING 50-55MPH THE FRONT END OF VEHICLE WOULD SHIMMY. HAS BEEN TO DEALER 6 DIFFERENT TIMES FOR ALIGNMENT, BUT PROBLEM STILL EXISTS. MECHANIC HAD TEST DRIVEN VEHICLE BUT COULD NOT SOLVE PROBLEM. MANUFACTURER KNOWS OF PROBLEM. *AK
NHTSA ID
847980
EngineSuspensionTires & wheels
Filed Jun 26, 1999
CONSUMER FEELS SHAKING IN THE STEERING WHEEL AND IN THE FRONT END OF THE VEHICLE. NLM
NHTSA ID
782383
Suspension
Filed Apr 22, 1999
STEERING WHEEL WOULD VIBRATE/SHAKE WHILE TRAVELING AT HIGHWAY SPEED (65-70MPH). THIS HAPPENS WHEN TRAVELING AT LOWER SPEEDS ALSO. TOOK TO DEALER APPROXIMATELY 10-12 TIMES FOR PROBLEM. THEY WORKED ON IT AT LEAST 8 TIMES. HAD THE TIRES ROTATED. WILL BE GOING TO ARBITRATION. *AK
NHTSA ID
837011
Incident
Oct 21, 1998
Suspension
Filed Dec 3, 1998
WHILE MAKING A RIGHT TURN THERE IS A PARTIAL HANG UP IN THE STEERING, CAUSING A LOUD POPPING NOISE IN THE FRONT END. THE DEALER IS AWARE OF THE PROBLEM. VEHICLE WILL BE REPAIRED. OWNER FEELS THAT THE PROBLEM SHOULD BE UNDER RECALL BECAUSE OF SERVICE BULLETIN. *AK *ML
NHTSA ID
831680
Incident
Nov 28, 1998
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own