2002 Dodge Quad Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2002 Dodge Quad, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Body & structure535.7%
- Heating & air conditioning17.1%
- Electrical17.1%
- Other / unspecified17.1%
- Powertrain (other)17.1%
- Seat belts17.1%
- Steering17.1%
- Transmission17.1%
- Airbags17.1%
- Visibility17.1%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
CRACKED DASHBOARD.... FALLING IN....EXPOSING ELECTRICAL & SAFETY COMPONENTS. *TR
SHORTLY AFTER PURCHASING THE TRUCK, THE DASHBOARD DEVELOPED A SMALL CRACK; WITHIN A WEEK, THE DASH BEGAN TO CRACK FROM ONE SIDE TO THE OTHER. I INITIALLY TRIED TO PUT A PIECE OF FABRIC TAPE OVER THE LARGER CRACK, BUT THE DASH HAS CONTINUED TO SHATTER INTO SHARP SHARDS, AND PIECES OF THE INSULATION ARE NOW DROPPING OUT IN LARGE CHUNKS. THIS MORNING, WHEN I STARTED THE DEFROSTER, A PIECE OF THE DASHBOARD FLEW OUT & CUT MY FOREHEAD ABOVE THE RIGHT EYE. I HAVE OWNED AT LEAST A DOZEN VEHICLES IN MY LIFE AND I HAVE NEVER HAD A PROBLEM LIKE THIS WITH THE DASH. ON ONE OTHER VEHICLE I OWNED, ALTHOUGH THERE WAS A SMALL CRACK IN THE DASH, THE PLASTIC WAS SECURED TO A FOAM MATERIAL THAT WAS PART OF THE DASH COMPONENT. WITH THIS TRUCK, THE DASH IS DISINTEGRATING: VENTS ARE DROPPING DOWN THROUGH THE DASH, SHARDS FROM THE SHATTERED DASH ARE FALLING THROUGH & INTO THE FAN, CHUNKS OF BLACK INSULATION ARE FALLING OUT ALMOST DAILY. I BELIEVE THAT DODGE HAS KNOWN ABOUT THE DEFECT FOR QUITE SOME TIME AND HAS FAILED TO ACT IN A RESPONSIBLE MANNER TO CORRECT THE KNOWN DEFECT. IN A COLLISION, THE DASHBOARD CAN CAUSE SIGNIFICANT INJURY TO A PERSON BY CAUSING LACERATIONS FROM THE BRITTLE PLASTIC THAT WAS USED TO COVER THE DASHBOARDS. WITH THE RATE OF DETERIORATION, THE INTEGRITY AND STABILITY OF THE DASH & THE COMPONENTS IT HOUSES HAS BEEN COMPROMISED. I FEAR THAT THE AIRBAG COULD DEPLOY UNEXPECTEDLY DUE TO THE INSTABILITY OF THE DASH. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Heating & air conditioning
Reports naming the heating, ventilation and air-conditioning system.
From owner reports, verbatim
THE DASHBOARD ON MY 2002 DODGE RAM IS ALL CRACKED AND THE VENTS FOR THE AC AND DEFROST ARE ALL LOOSE AND BROKEN. MY A/C MAKES A LOUD RATTLING NOISE WHEN I TURN IT ON FROM THE LOOSE VENTS ON THE DASH. THIS IS MY THIRD NEW DODGE THAT I HAVE BOUGHT AND SINCE CHRYSLER IS NOT DOING ANYTHING TO KEEP THEIR CUSTOMERS THE NEXT NEW VEHICLE I BUY WILL NOT BE A DODGE. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
CRACKED DASHBOARD.... FALLING IN....EXPOSING ELECTRICAL & SAFETY COMPONENTS. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
A FEW DAYS AFTER PURCHASING MY VEHICLE, I WENT BACK TO THE DEALERSHIP COMPLAINING ABOUT PROBLEMS WITH THE FRONT LEFT TIRE. THE DEALER TOLD ME THAT THIS WAS NORMAL AND BECAUSE I HAD NEVER OWNED A TRUCK BEFORE ,THAT I WAS JUST BEING PARANOID. HE TOLD ME TO GO AND ENJOY MY TRUCK . A FEW WEEKS LATER,I WAS DRIVING DOWN THE ROAD AFTER PULLING OUT OF THE INTERSECTION, SPEED HADN'T EVEN GOT UP TO 40 MPH YET, WHEN THIS CAR STOPPED IN FRONT OF ME TO MAKE A TURN . I GOT ON MY BRAKES . THE TRUCK ACTED AS IF IT WAS GOING TO STOP , THEN SUDDENLY I HEARD A POP OR BREAKING NOISE . THE TRUCK WOULDN'T STOP , SO I TURNED TO TRY AND GO AROUND THE VEHICLE AND MY WHOLE WHEEL CAME OFF CAUSING MY TRUCK TO GO TUMBLING OVER INTO A TRENCH AND LANDING UPSIDE DOWN. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
A FEW DAYS AFTER PURCHASING MY VEHICLE, I WENT BACK TO THE DEALERSHIP COMPLAINING ABOUT PROBLEMS WITH THE FRONT LEFT TIRE. THE DEALER TOLD ME THAT THIS WAS NORMAL AND BECAUSE I HAD NEVER OWNED A TRUCK BEFORE ,THAT I WAS JUST BEING PARANOID. HE TOLD ME TO GO AND ENJOY MY TRUCK . A FEW WEEKS LATER,I WAS DRIVING DOWN THE ROAD AFTER PULLING OUT OF THE INTERSECTION, SPEED HADN'T EVEN GOT UP TO 40 MPH YET, WHEN THIS CAR STOPPED IN FRONT OF ME TO MAKE A TURN . I GOT ON MY BRAKES . THE TRUCK ACTED AS IF IT WAS GOING TO STOP , THEN SUDDENLY I HEARD A POP OR BREAKING NOISE . THE TRUCK WOULDN'T STOP , SO I TURNED TO TRY AND GO AROUND THE VEHICLE AND MY WHOLE WHEEL CAME OFF CAUSING MY TRUCK TO GO TUMBLING OVER INTO A TRENCH AND LANDING UPSIDE DOWN. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
I HAVE A 2002 DODGE RAM QUAD CAB. I HAVE A 6 MONTH OLD THAT USES A REAR FACING INFANT CAR SEAT. THERE ARE NO FLOOR OR SEAT ANCHORS OR TETHERS TO HOOK THE CAR SEAT TO. THERE IS TETHERS AT THE HEAD REST, BUT THIS DOES NOT PREVENT THE CAR SEAT FROM MOVING. NO ONE WILL HELP ME. I HAVE CALLED CHRYSLER CUSTOMER ASSISTANCE CENTER OVER & OVER AGAIN, I HAVE TAKEN THE TRUCK TO THE LOCAL DEARLERSHIP TO HAVE THEM INSTALL THE CAR SEAT CORRECTLY & THEY SAY THERE IS NOTHING THEY CAN DO ABOUT IT. THEY BLAME IT ON NOT WANTING TO ALTER THE VEHICLE SINCE THEY WERE ONLY REQUIRED TO PLACE THE CORRECT LATCH ANCHORS OR TETHERS IN 2003 VEHICLES AND ABOVE. IF YOU CAN'T HELP ME, PLEASE GIVE SOME ADVICE ON WHO OR WHAT WILL!!!!*AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
WHILE DRIVING UNDER 10 MPH CONSUMER HEARD A NOISE COMING FROM THE POWER STEERING AREA. VEHICLE WAS TAKEN TO THE DEALERSHIP, AND MECHANIC DETERMINED THAT THE SEAL OF THE RACK PINION ON PASSENGER SIDE FAILED. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
WHILE DRIVING AT 65MPH SUDDENLY VEHICLE WILL LOSE SPEED POWER. DEALER STATED THAT OVERDRIVE GEAR WAS BURNED OUT. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
CRACKED DASHBOARD.... FALLING IN....EXPOSING ELECTRICAL & SAFETY COMPONENTS. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
THERE HAS BEEN A KNOCKING UNDERNEATH MY TRUCK EVERY TIME I HIT A BUMP IN THE ROAD AS IF SOMETHING IS LOOSE UNDERNEATH IT EVER SINCE I PURCHASED IT IN MARCH OF 2002. IT HAS BEEN TO THE SERVICE DEPARTMENT TWICE. I WAS TOLD THAT THEY COULD NOT FIND THE PROBLEM BUT THEY ALSO HEARD THE KNOCKING. I'VE ALSO HAD TO HAVE BOTH SIDE MIRRORS REPLACED DUE TO THE SPRINGS BREAKING.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .