Driver assistanceExterior lighting
Filed Apr 2, 2010
TL*THE CONTACT OWNS A 1996 DODGE RAM 3500. THE CONTACT TOOK THE VEHICLE TO AN AUTHORIZED DEALERSHIP FOR A THROTTLE CABLE REPAIR MARCH 2010 BUT THE DEALER ONLY REPLACED THE THROTTLE CABLE AND NO OTHER REQUIRED PARTS THAT WOULD KEEP THE CABLE FROM FAILING. AS A RESULT, THE CABLE BECAME LOOSE TWICE AFTER THE REPAIR WHILE THE CONTACT WAS DRIVING AT APPROXIMATELY 35 MPH. THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP. THE DEALER REPLACED THE FAILED THROTTLE TWICE. THE CONTACT THEN TOOK THE VEHICLE TO A LOCAL REPAIR SHOP AS THE DEALER WAS NOT ABLE TO CORRECT THE PROBLEM. THE MECHANIC AT THE REPAIR SHOP INFORMED HER THAT THE FAILURE WAS CAUSED BY THE THROTTLE ROD BALL, THE BALL STUD, THROTTLE CABLE STUD, THE THROTTLE ROD THREAD (LEFT AND RIGHT) AND THE THROTTLE RETURN SPRING. IN ADDITION TO THE THROTTLE FAILURE, CONTACT STATED THAT THE HEADLIGHT REPAIR PERFORMED JUNE 2009 DID NOT CORRECT THE PROBLEM; THE HEADLIGHT PLASTIC AND SWITCH MELTED EVEN AFTER THE REPAIR. SHE CALLED THE MANUFACTURER AND FILED A COMPLAINT; THE MANUFACTURER EXPLAINED THAT THE THROTTLE FAILURE WAS NOT DUE TO A MANUFACTURERS DEFECT BUT INSTEAD TO THE DEALERS POOR WORKMANSHIP. THE FAILURE MILEAGE WAS APPROXIMATELY 221,010. THE CURRENT MILEAGE WAS 221,061.
- NHTSA ID
- 10323521
- Incident
- Mar 23, 2010
- Mileage
- 22,010 mi
Body & structureBrakesDriver assistance
Filed Jun 5, 2007
I PURCHASED THIS TRUCK IN 2003 AND THE DASH WAS CRACKED. IT SHAKES AND RATTLES WHENEVER I HIT ANY BUMPS IN THE ROAD. DODGE WILL DO NOTHING BUT TRY TO SELL ME ANOTHER DASH AT A SKY HIGH RATE. I'M AFRAID THE DASH WILL COMPLETELY FALL APART WHILE MY WIFE OR I AM DRIVING DOWN THE ROAD. I AM NOW EXPERIENCING A VACUUM PROBLEM WITH SOME LINES UNDER THE DASH CAUSED BY THIS SINCE THE DASH MOVES SO MUCH. MY ABS LIGHT IS ON, MY CRUISE CONTROL DOESN'T WORK AND THE AIRCONDITIONING ONLY BLOWS OUT OF THE DEFROST VENT. *TR
- NHTSA ID
- 10192493
- Incident
- Jun 2, 2007
- Mileage
- 85,000 mi
Driver assistance
Filed Jul 31, 2006
CRUISE CONTROL CABLE (TWISTED FINE WIRE) BECOME FRAYED, CAUSING CABLE TO BECOME JAMMED IN HOUSING, CAUSING THE CRUISE CONTROL TO NOT GO OFF WHEN BRAKE WAS APPLIED. *NM
- NHTSA ID
- 10164031
- Incident
- Jul 28, 2006
- Mileage
- 141,465 mi
BrakesDriver assistanceFuel system+2 more
Filed Jun 15, 2003
BRAKES PULL TO RIGHT, CALIBERS AND PADS HAVE BEEN REPLACED. REAR BRAKES DON'T SEEM TO WORK WELL ANTILOCK ALLOWS YOU TO ROLL TO FAR. STEERING COLUMN GOES BAD AFTER WARRANTY IS UP ( 100,000 MILES ). FUEL PUMP SHUT DOWN SOLENOID AND RELAY HAVE ALSO GONE OUT ON BOTH OF MY TRUCKS. AUTOMATIC TRANSMISSION FAILURES HAVE OCCURRED ON BOTH TRUCKS AT THE 70000-75000 MILES . *NLM
- NHTSA ID
- 10023089
- Incident
- May 15, 2003
Driver assistanceElectrical
Filed Apr 2, 2003
FIRE IN ENGINE AREA,,,,,FUEL PRE-HEATER CATCHES FIRE IN THE WIRING BECAUSE OF BAD SEAL ON ELECTRICAL CONNECTORS THAT ALLOW RUST TO FORM IN TRUCKS IN SNOW AND SALT COUNTRY...LUCKILY I WAS GETTING HOME AND STEPPING OUT OF THE TRUCK WHEN I SPOTTED THE FIRE,,,,IF NOT THE TRUCK WOULD HAVE BURN TO THE GROUND DURING THE NIGHT,,,OR I COULD HAVE BEEN ASLEEP AT A TRUCK STOP AS I OFTEN DO WHEN I AM ON THE ROAD TO THE RACES...ACCORDING TO FELLOW MEMBERS OF THE TURBO DIESEL REGISTER (WE SUPPLIED ALL THE INFO AND DAMAGED PARTS TO YOUR ORGANIZATION LAST YEAR CONCERNING THE THROTTLE CABLE PROBLEM)),,,THIS FUEL HEATER FIRE IS A VERY COMMON OCCURRENCE IN THESE 94 TO 97 TRUCKS WITH THE CUMMINS DIESEL ENGINE.. HOW DOES CHRYSLER GET AWAY WITH ALL THESE SAFETY ISSUES. THIS COULD VERY EASILY CAUSE DEATH IF NOT ADDRESSED.. THANKS FOR YOUR TIME.. *NLM
- NHTSA ID
- 10013812
- Incident
- Mar 23, 2003
- Mileage
- 139,000 mi
Driver assistance
Filed Feb 12, 2002
WHILE DRIVING COULD SET UP CRUISE CONTROL AT SPEED, BUT IT WILL SUDDENLY ACCELERATE TO A POINT THAT CONSUMER HAS TO CONTROL VEHICLE. DEALER HAD BEEN CONTACTED ,AND PROBLEM COULD NOT BE FIXED. PLEASE PROVIDE MORE INFOMATION.*AK
- NHTSA ID
- 8003999
- Incident
- Feb 12, 2002
Driver assistance
Filed Apr 13, 2001
THROTTLE CONTROL IS STICKING IN WIDE OPEN POSITION AND WILL NOT RETURN TO IDLE AT ANY TIME. THIS IS CAUSING ENGINE TO RUN 500-600 RPM ABOVE NORMAL, WHICH IS AN EXCESSIVE LOAD ON DIESEL ENGINE. IN ORDER TO RELEASE THROTTLE, CONSUMER HAS TO TURN VEHICLE OFF, AND GO UNDER HOOD AND RELEASE THROTTLE CONTROL MANUALLY. DEFECT HAPPENS EVERYTIME THROTTLE IS PRESSED HARD, AND IS ALWAYS STIFF. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
- NHTSA ID
- 885865
- Incident
- Oct 15, 2000
Driver assistance
Filed Mar 7, 2001
THROTTLE CABLE WAS FRAYED, CONSUMER REPLACED IT. *AK
- NHTSA ID
- 882403
- Incident
- Feb 15, 2001
Driver assistance
Filed Jan 5, 2001
DIESEL VEHICLE IN FOR SERVICE WHEN MECHANIC NOTICED THROTTLE CABLE WIRES, WHICH HAS MULTIPLE STRANDS, WERE FRAYING. LEFT ONLY 3 STRANDS FOR THROTTLE CABLE. MECHANIC REPLACED THROTTLE CABLE. *AK
- NHTSA ID
- 877549
- Incident
- Jan 4, 2001
BrakesDriver assistanceElectrical+2 more
Filed Dec 23, 1998
TRANSMISSION WILL NOT SHIFT INTO 5TH GEAR,CAUSE UNKNOWN, ACCELERATOR CABLE WAS REPLACED,ELECTRICAL SHORT WITH ABS AND CONSUMER ALSO STATES RADIO IS INOPERATIVE. *ADJ
- NHTSA ID
- 832637
- Incident
- Nov 7, 1997
Heating & air conditioningDriver assistanceEngine+3 more
Filed Jul 11, 1997
ENGINE STALLED.
- NHTSA ID
- 519352
- Incident
- Nov 11, 1996
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.