Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2009 Dodge Ram 3500 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 12 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
I WAS IN A BAD WRECK ON THE FREEWAY GOING FREEWAY SPEED 60MPH I HIT A JERSEY BARRIER THAT CAUSED ME TO ROLL MY TRUCK AND NOT ONE OF MY AIRBAGS WENT OFF THIS ACCIDENT HAPPENED IN SEPTEMBER 2018 I SHATTERED MY COLLARBONE DUE TO HITTING THE STEERING WHEEL AND HAVE HAD SURGERY'S DONE AND MY COLLARBONE WILL NEVER BE THE SAME
TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE.
PILSON AUTO CENTER IN CHARLESTON, IL HAS FAILED TO REMEDY THE SITUATION. WHEN THE RECALL WAS FIRST ISSUED WE CALLED THE DEALERSHIP AND THEY SAID THEY WOULD PUT OUR VEHICLE ON A LIST AND WE HAVE YET TO HEAR FROM THEM. WHEN I CALLED THE DEALERSHIP THEY SAID WE WERE STILL ON A LIST AND THAT THEY WOULD CALL US.
TAKATA RECALL. I RECEIVED A RECALL NOTICE FROM FIAT CHRYSLER AUTOMOBILES (R25/NHTSA 15V-313) THAT WAS TERMED AS AN "INTERIM NOTIFICATION LETTER" QUITE A FEW MONTHS AGO STATING THAT I WOULD BE NOTIFIED WHEN THE REPAIR PARTS BECOME AVAILABLE. TO DATE I HAVE NOT RECEIVED ANY FURTHER NOTICES ABOUT THE AVAILABILITY OF PARTS. I HAD A SIMILAR EXPERIENCE WITH THE LAST RECALL ON MY DODGE RAM 3500. IT APPEARS THAT FIAT CHRYSLER IS PURPOSEFULLY FAILING TO NOTIFY CONSUMERS OF PARTS AVAILABILITY. I BELIEVE THIS WARRANTS FURTHER INVESTIGATION BY THE NHTSA TO FIND OUT WHY FIAT CHRYSLER HAS FAILED TO ADVISE CONSUMERS OF THE AVAILIBILTY OF PARTS. I CHECKED FIAT CHRYSLER'S WEB SITE A FEW MINUTES AGO AND IT STATES THAT PARTS ARE AVAILABLE SO I DON'T KNOW WHY I WAS NOT NOTIFIED BY THEM.
TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ...UPDATED 02/08/16 *BF... UPDATED 05/03/18*JB
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME TO DO THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATE 01/15/16 MA
TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V529000 (STEERING) AND 15V313000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 1/12/2016 *CN UPDATED 02/23/16*JB
OUR SON WAS DRIVING A 2009 DODGE AT APPROXIMATELY 60 MPH. HE HIT A VEHICLE THAT PULLED IN FRONT OF HIM WITH THE FRONT END OF THE DODGE. IT CONTINUED TO TRAVEL INTO A GUARDRAIL THEN FLIPPED OVER ON ITS TOP. DURING THIS ACCIDENT THE AIRBAGS DID NOT DEPLOY. PRAISE GOD OUR SON WAS NOT INJURED DURING THIS. SHOULDN'T THE AIRBAGS HAVE DEPLOYED DURING THIS??????
TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I WAS E/B HWY 26 AROUND MANNING, OR AT APPROXIMATELY 50-55 MPH (POSTED 55). AS I WAS PASSING A FRUIT STAND ON MY RIGHT, I HEARD A LOUD BANG AND THE VEHICLE JERKED TO THE RIGHT JUMPED THE CURB AND I VEERED TO THE RIGHT TO AVOID THE STEEL GUARD RAIL AND DROVE INTO A DROP OFF ABOUT 20 FEET BELOW THE ROADWAY AND STRUCK A PILE OF 4-6" LOGS IN TALL GRASS. NONE OF THE AIRBAGS DEPLOYED DURING THE COLLISION.
TL* THE CONTACT OWNED A 2009 DODGE RAM 3500. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT AND THE PASSENGER DID NOT SUSTAIN ANY INJURIES. THE PASSENGER IN THE OTHER VEHICLE WAS INJURED AND REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .