Owner-reported complaints naming the steering system, filed with NHTSA
Data refreshed
Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2008 Dodge Ram 4500 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
DRIVER WAS TURNING THE TRUCK AROUND IN OUR LUMBERYARD WITH A PARTIAL LOAD ON THE BED AND THE LEFT STEERING TIE ROD BALL STUD SHEARED OFF CAUSING A SERIOUS PROBLEM WITH CONTROL OF THE VEHICLE HE WAS GOING LESS THAN 5 MPH. THE ORIGINAL TIE ROD WAS REPLACED BY DODGE IN MAY 2011 WE WERE UNDER THE IMPRESSION THE PART REPLACED SOLVED THE SHEARING OR FRACTURING PROBLEM WITH THE STEERING. *TR
TL* THE CONTACT WAS DRIVING A 2008 DODGE RAM 4500. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH THE DRIVERS SIDE TIE ROD FAILED CAUSING THE STEERING WHEEL TO BECOME UNSTABLE. THE COMPANY VEHICLE WAS REPAIRED BY THEIR MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 59,000.
TL* THE CONTACT OWNS A 2008 DODGE RAM 4500. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 10 MPH THE DRIVERS SIDE TIE ROD FAILED CAUSING THE STEERING TO BECOME UNSTABLE. THE COMPANY VEHICLE WAS REPAIRED BY THE COMPANY'S MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 59,000.
TL* THE CONTACT OWNS A 2008 DODGE RAM 4500. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN ID NUMBER:13V527000 (STEERING) BUT WAS ADVISED BY THE DEALER THAT THE TOOL NEEDED TO COMPLETE THE REPAIR WAS NOT AVAILABLE. THE CONTACT RECEIVED THE NOTICE YEARS AGO. THE MANUFACTURER WAS NOTIFIED AND COULD NOT PROVIDE A REASONABLE TIMEFRAME FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THERE ARE NO FAILURES AT THIS TIME.
TL* THE CONTACT OWNS A 2008 DODGE RAM 4500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V527000 (STEERING) AND STATED THAT THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER STATED THAT THE REMEDY PART WOULD NOT BECOME AVAILABLE FOR SIX MONTHS TO TWELVE MONTHS. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
AT 50 MPH, THE POWER STEERING PULLEY CAME OFF OF MY 2008 DODGE RAM 4500 CAUSING THE STEERING AND BRAKES TO FAIL. THANKFULLY,MY ARM STRENGTH AND TRAILER BRAKES SAVED ME THIS TIME. ACCORDING TO THE DEALER,THE POWER STEERING PUMP IS NOT COVERED BY WARRANTY OR UNDER ANY RECALL. *TR
TL* THE CONTACT OWNS A 2008 DODGE RAM 4500. THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 10V657000 (STEERING:LINKAGES:TIE ROD ASSEMBLY) AND THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE CONTACT WAS INFORMED BY THE DEALER THAT THE NECESSARY PARTS NEEDED TO PERFORM THE REPAIRS WERE NOT READILY AVAILABLE AND WOULD NEED TO BE ORDERED. THE CONTACT WAS TOLD THAT THEY WOULD NOTIFY HIM WHEN THE PARTS BECAME AVAILABLE BUT HE HAD NOT BEEN NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 39,000.
TL* THE CONTACT OWNS A 2008 DODGE 4500. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH WHEN THE STEERING WHEEL BEGAN TO MALFUNCTION AND BECAME UNRESPONSIVE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TECHNICIAN ADVISED THAT THE TIE RODS WOULD NEED REPLACING AND THAT THERE WAS A RECALL FOR THE DRIVER SIDE TIE ROD IN WHICH THE CONTACTS VEHICLE WAS INCLUDED. THE NHTSA CAMPAIGN ID NUMBER WAS NOT AVAILABLE. THE TECHNICIAN REPLACED THE DRIVER SIDE TIE ROD AND ADVISED THAT THE PASSENGER SIDE TIE ROD WOULD NOT BE REPAIRED UNDER THE RECALL. THE CONTACT ATTEMPTED TO CONTACT THE MANUFACTURER IN REGARDS TO THE REPAIRS BUT TO NO AVAIL. THE VEHICLE WAS REPAIRED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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