2011 Dodge Ram 4500 Owner Complaints

TL* THE CONTACT OWNS A 2011 RAM 4500. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE WATER PUMP FAILED WHICH CAUSED THE SERPENTINE BELT TO FRACTURE. THE FRACTURED SERPENTINE BELT CAUSED THE LOSS OF POWER STEERING AND THE VEHICLE COULD NOT BE STOPPED FOR ABOUT 20 MILES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000. THE VIN WAS NOT AVAILABLE.

NHTSA ID

10825056

Incident

Feb 6, 2016

Mileage

46,000 mi

TOOK TRUCK IN FOR REPAIR. DIDN'T HAVE PARTS. SAID WOULD CALL WHEN GOT IN. NEVER CALLED. AFRAID TO DRIVE

NHTSA ID

10779974

Incident

Oct 23, 2013

TL* THE CONTACT OWNS A 2011 RAM 4500. WHILE DRIVING 5 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

NHTSA ID

10745245

Incident

Jul 31, 2015

Mileage

130,000 mi

THIS RECALL WAS ISSUED IN MAY OR JUNE 2014 AND THE DEALER STILL DOESN'T HAVE THE PARTS. SAYS THEY ARE ON BACK-ORDER. *TR

NHTSA ID

10714455

Incident

May 30, 2014

TL* THE CONTACT OWNS A 2011 DODGE RAM 4500. THE CONTACT RECEIVED A NOTIFICATION FOR A MANUFACTURER RECALL RELATED TO THE DRIVER SIDE TIE ROD. THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER STATED THAT THE PARTS WERE STILL NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN.

NHTSA ID

10650654

Incident

Jan 31, 2014

TL* THE CONTACT OWNS A 2011 DODGE RAM 4500. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V527000 (STEERING). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

10641270

Incident

Dec 30, 2013

TL* THE CONTACT OWNS A 2011 DODGE RAM 4500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V527000 (STEERING) BUT THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

NHTSA ID

10632871

Incident

Sep 12, 2014

TL* THE CONTACT OWNS A 2011 DODGE RAM 4500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V527000 (STEERING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

10621992

Incident

Jun 13, 2014

OUR DELIVERY DRIVER WAS RETURNING TO SHOP AFTER A DELIVERY. HE WAS ON THE HIGHWAY AND DRIVING APPROXIMATELY 65 MPH. HE NOTICED THAT THE BRAKE PEDAL WAS BECOMING VERY HARD WHEN HE PUSHED ON IT, RESULTING IN A LOSS OF BRAKING POWER, HE HAD NO BRAKES. HE THEN SHUT THE TRUCK OFF AND STARTED TO COAST WITH IT, GRADUALLY SLOWING. A MINIVAN STOPPED ABRUPTLY IN THE VERY RIGHTMOST LANE RESULTING IN OUR TRUCK REAR ENDING IT. AT THIS TIME THE TRUCK HAD SLOWED TO SOMEWHERE IN THE 20 MPH RANGE. THEN HE EXITED THE HIGHWAY AND LIMPED THE TRUCK BACK TO THE SHOP. AFTER HAVING THE TRUCK REPAIRED AT A CERTIFIED DODGE DEALER, IT WAS FOUND THAT A POWER STEERING LINE HAD BECOME KINKED RESULTING IN A LOSS OF BRAKING POWER. NO OFFICIAL RECALLS HAVE BEEN FOUND RELATING TO THE BRAKE LOSS. BOTH THE DEALER AND DODGE DENY THAT THERE IS ANY SERIOUS PROBLEM. HAD THERE BEEN AN IMMEDIATE NEED TO STOP, OUR TRUCK WOULD HAVE NOT BEEN ABLE TO. RESULTING IN A DEATH OR SERIOUS INJURY. *TR

NHTSA ID

10607012

Incident

Jun 20, 2014

Mileage

58,352 mi

DODGE HAS REFUSED TO REPLACED THE CRITICAL PART AS INDICATED IN THE RECALL. I WAS NOTIFIED BY DODGE EARLY IN 2014 ABOUT THE RECALL. DEALER SAID THAT REPLACEMENT WOULD BE MADE IN MAY 2014. WHEN CONTACTED IN MAY DEALER SAID THE REPLACEMENT WOULD NOT BE MADE UNTIL SEPTEMBER 2014. TRUCK HAS A SERIOUS PULL TO THE RIGHT SIDE AND SHOWS EXTREME WEAR ON THE RIGHT FRONT TIRE. GIVEN THE SAFETY ASPECTS OF THIS RECALL I WOULD LIKE THE REPLACEMENT AS SOON AS POSSIBLE WITHOUT THE CONTINUAL DELAYS BY DODGE. *TR

NHTSA ID

10604262

Incident

Jun 18, 2014

Mileage

87,000 mi

TL* THE CONTACT OWNS A 2011 DODGE RAM 4500. THE CONTACT STATED THAT HE WAS CONCERNED FOR HIS SAFETY SINCE THE PARTS WERE NOT AVAILABLE FOR RECALL NHTSA CAMPAIGN NUMBER: 13V527000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VEHICLE HAD NOT EXPERIENCED THE FAILURE. THE VEHICLE CURRENT MILEAGE WAS 123,300.

NHTSA ID

10584190

Incident

Jan 8, 2014

TL* THE CONTACT OWNS A 2011 DODGE RAM 4500. THE CONTACT STATED THAT WHILE ATTEMPTING A TURN AT A SPEED OF 1 MPH, THE STEERING WHEEL SUDDENLY SEIZED. UPON INSPECTION, IT WAS CONFIRMED THAT THE DRIVER'S SIDE OUTER TIE ROD WAS DAMAGED. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED ABOUT THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 10V657000 (STEERING). THE FAILURE MILEAGE WAS 68,000.

NHTSA ID

10511666

Incident

May 12, 2013

Mileage

68,000 mi

WHILE DRIVING HIGHWAY SPEED, WHEN CROSSING ON AN OVERPASS, THE STEERING WHEEL START VIOLENTLY SHAKING BACK AND FORTH. IT GOT SO BAD I HAD TO IMMEDIATE BRAKE HARD AND EXIT THE FREEWAY. IT DID NOT STOP SHAKING UNTIL I WAS NEARLY STOPPED. THIS TRUCK IS USED FOR MY BUSINESS AND NORMALLY HAS A GOOSENECK TRAILER WITH A CONTROL ROOM AND HEAVY UMBILICAL CABLES MOUNTED ON IT. IF THIS HAD HAPPENED WITH A TRAILER ATTACHED, I KNOW I WOULD HAVE CRASHED. HAD THIS HAPPENED WITH SNOW OR ICE ON THE ROAD, I AM CERTAIN I WOULD HAVE LOST CONTROL, SPUN OUT AND MOST LIKELY FLIPPED THIS VEHICLE. I NO LONGER TRUST THIS VEHICLE AND THE DEALERSHIP DENIED ANY KNOWLEDGE OF THIS EVER HAPPENING. A GOOGLE SEARCH SHOWED THOUSANDS OF INCIDENTS AND YOUTUBE SHOWS VIDEO OF WHAT I ACTUALLY EXPERIENCED. IT IS REAL AND JUSTIFIES THE TERM "DODGE DEATH WOBBLE". *TR

NHTSA ID

10466019

Incident

Jul 13, 2012

Mileage

29,531 mi

IN A SLOW TIGHT TURN THE PASS SIDE TIE ROD END SHEARED OFF. *TR

NHTSA ID

10461419

Incident

Jun 6, 2012

Mileage

73,744 mi