RoadVitals

2012 Dodge Ram 4500 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
10
Latest May 15, 2019
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Nov 6, 2013

What this page shows

Our database holds 10 NHTSA owner-reported complaints for the 2012 Dodge Ram 4500. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–10 of 10

Brakes
Filed May 15, 2019

FRONT WHEEL BEARING ON DRIVER SIDE WENT OUT ON THE TRUCK IT MADE A CRUNCHING SOUND. I WAS ON A CITY STREET HEADED BACK HOME. HAD TO TOW TRUCK TO REPAIR SHP, HAD TO REPLACE HUB ASSY, BRAKE ROTOR'S, BRAKE CALIPER, AXLE SEAL, AXLE COLLAR. THE COST WAS $1,589.43. THE IS A 2012 DODGE RAM 4500.

NHTSA ID
11207857
Incident
May 9, 2019
Mileage
32,000 mi
EngineFuel systemPowertrain (other)
Filed Jun 3, 2015

2012 DODGE RAM 4500. CONSUMER WRITES IN REGARDS TO DIESEL FUEL HEATER ELECTRICAL CONNECTOR & FRONT AXLE HOUSING RECALL NOTICES REPAIR ISSUES. *SMD THE CONSUMER STATED SHE HAS RECEIVED FOUR RECALL NOTICES IN THE MAIL. EACH TIME SHE GOES TO THE DEALER, THEY INFORM HER THE PARTS ARE NOT AVAILABLE. *JB

NHTSA ID
10721949
Incident
Jun 1, 2015
Other / unspecifiedSteeringSuspension
Filed Jan 26, 2015

LEFT OUTER TIE ROD BROKE!!! LUCKILY ONLY MAKING A U TURN WHEN IT HAPPENED. RECALL IS ABOUT A YEAR OLD AND STILL NO PARTS AVAILABLE BUT CHRYSLER WE WILL TAKE CARE OF IT AND HAVE THE DEALER INSTALL FACTORY PART THAT COULD BREAK AGAIN BUT AT LEAST IT WILL GET YOU BACK ON THE ROAD AGAIN AND MAYBE IT WILL LAST UNTIL WE GET THE CORRECT PART.MIND YOU THIS IS A PART THAT COULD BREAK AND CAUSE LOSS OF CONTROL OF YOUR VEHICLE AND POSSIBLY KILL SOMEONE. WHILE MY COMPANY TRUCK IS SITTING BROKE DOWN AND WAITING FOR THE LOCAL DEALER ARRIGO TO CALL CHRYSLER BACK FOR 5 DAYS AND LET THEM KNOW THAT I CAN HAVE MY TRUCK TOWED TO THEIR SHOP AT MY EXPENSE FOR THE REPAIR THAT IS BEING PAID FOR BY CHRYSLER. *TR

NHTSA ID
10678938
Incident
Jan 21, 2015
Mileage
77,953 mi
EngineFuel systemSteering
Filed Dec 8, 2014

TL* THE CONTACT OWNS A 2012 DODGE RAM 4500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V527000 (STEERING) AND NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL). HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 1/23/15*CN

NHTSA ID
10662968
Incident
Dec 8, 2014
Electrical
Filed Nov 12, 2014

THIS HAS BEEN AN ON GOING PROBLEM SINCE I BOUGHT THE TRUCK NEW LAST YEAR. THE TIPM HAS BEEN REPLACED TWICE ALONG WITH COUNTLESS USELESS TRIPS TO THE DEALER JUST TO LISTEN TO THEM SAY THEY CAN'T FIX IT UNTIL IT GETS WORSE SO THEY CAN FIND IT, AND GO FIGURE IT IS IN THE SHOP AGAIN WITH INSUFFICIENT VOLTAGE ISSUES WHICH CAUSE LIGHTS TO GO OUT OR STAY ON OR BLINK, THE TRUCK NOT TO START OR TO INVOLUNTARILY ACCELERATE, MELTED CHARGERS IN THE CHARGER PORT THAT ONLY WORKS WHEN IT WANTS TO, INTERMITTENT POWER TO MY TRAILER BRAKES, AND LOST TIME AND MONEY AS THIS IS MY WORK TRUCK!!! THEY ARE QUICK TO REPLACE THE TIPM BUT THEIR FIX NEVER SEEMS TO LAST LONG. *TR

NHTSA ID
10654631
Incident
Nov 12, 2014
Mileage
85,104 mi
Powertrain (other)
Filed Feb 27, 2014

WE RECEIVED A SAFETY RECALL NOTICE FOR OUR BASIC LIFE SUPPORT AMBULANCE N26/NHTSA 13V-239 FOR FRONT AXLE TUBE WELDS. THE NOTICE ADVISED THAT THE VEHICLE COULD CRASH OR HAVE A LOSS IN MOTIVE POWER IF USED. WE HAVE CONTACTED CHRYSLER MANY TIMES TO HAVE THIS EMERGENCY AMBULANCE REPAIRED BUT THEY HAVE NOT REPAIRED, INSPECTED OR EVEN SEND CORRESPONDENCE WHEN THE VEHICLE MAYBE REPAIRED IN MORE THEN TEN WEEKS. THIS VEHICLE IS A 4 WHEEL DRIVE AMBULANCE WHICH IS NEEDED FOR OUR REMOTE COVERAGE AREA FOR ACCESS TO HOMES ON DIRT LANES, SNOW AND ICE TRAVEL. WE FEEL THAT AN EMERGENCY VEHICLE SHOULD HAVE A HIGHER PRIORITY TO GET REPAIRED AND WE ARE LOOSING REVENUE NOT BEING ABLE TO USE THIS UNIT YET WE ARE PAYING INSURANCE AND LOAN PAYMENTS. WE ARE A VOLUNTEER ASSOCIATION SO OUR RESOURCES ARE LIMITED AND HAVING THIS AMBULANCE OUT OF SERVICE IS A GREAT HARDSHIP TO OUR COMMUNITY.

NHTSA ID
10567208
Incident
Aug 9, 2013
Powertrain (other)Steering
Filed Feb 26, 2014

TL* THE CONTACT OWNS A 2012 DODGE RAM 4500. THE CONTACT STATED THAT HE RECEIVED THE NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V527000 (STEERING) AND 13V239000 (POWER TRAIN). THE CONTACT MENTIONED THAT HE WAS CONCERNED FOR HIS SAFETY SINCE THE MANUFACTURER DID NOT HAVE THE NECESSARY PARTS AVAILABLE IN ORDER TO REPAIR THE VEHICLE. THE DEALER WAS CONTACTED AND ADVISED THE CONTACT OF THE DELAY ON RECEIVING THE PARTS. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID
10566035
Incident
Dec 4, 2013
Powertrain (other)Steering
Filed Jan 13, 2014

TL* THE CONTACT OWNS A 2012 DODGE RAM 4500. HE RECEIVED TWO RECALL NOTICES, NHTSA RECALL 13V239000 POWER TRAIN WAS RECEIVED IN JULY 2013; AND NHTSA RECALL, 13V527000 , STEERING WAS RECEIVED IN JANUARY 2014 BOTH RECALLS INDICATED HE COULD LOSE CONTROL AND CRASH WITHOUT WARNING. HE WAS REQUIRED TO SIGN A MOTOR VEHICLE DOCUMENT INDICATING THE VEHICLE WAS SAFE TO DRIVE FOR COMMERCIAL PURPOSES INCLUDING CARRYING A LOAD. HE NOW HAS LIMITED USE OF THE VEHICLE DUE TO THE POTENTIAL SAFETY RISK STATED IN BOTH RECALLS ONE OF WHICH INDICATED THAT THE FRONT END COULD FAIL DUE TO IMPROPER WELDING AND THE LEFT TIE ROD MANY FRACTURE. THERE ARE NO FAILURES AT THIS TIME. HE WAS ADVISED BY THE CHRYSLER RECALL CENTER THAT THEY WILL DISCUSS WHAT ACTIONS THEY WOULD TAKE REGARDING A CRASH ONLY WHEN OR IF A CRASH DID OCCUR. THE CONTACT IS EXTREMELY CONCERNED ABOUT THE SAFETY RISK INVOLVED.

NHTSA ID
10559549
Incident
Jan 8, 2014
Mileage
5,000 mi
Steering
Filed Nov 18, 2013

TL* THE CONTACT OWNS A 2012 DODGE RAM 4500. THE CONTACT STATED THAT THE DRIVER'S SIDE TIE ROD ASSEMBLY COMPLETELY BECAME FRACTURED WITHOUT WARNING. THE CONTACT ALSO MENTIONED THAT THE FAILURE HAD PREVIOUSLY OCCURRED ON THREE DIFFERENT OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 30,000. THE CURRENT MILEAGE WAS 70,000.

NHTSA ID
10552707
Incident
Aug 17, 2013
Mileage
30,000 mi
Powertrain (other)
Filed Nov 6, 2013

2012 DODGE RAM. CONSUMER WRITES IN REGARDS TO FRONT AXLE TUBE WELDS RECALL NOTICE. *SMD THE CONSUMER WAS INFORMED THE PARTS FOR THE RECALL, WERE NOT AVAILABLE.

NHTSA ID
10551257
Incident
Nov 4, 2013

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .