Owner-reported complaints naming the body or structure system, filed with NHTSA
Data refreshed
Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2002 Dodge Ram Pickup submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
CRACKING OF DASHBOARD, AFTER READING THE COMPLAINTS ON HERE AND NUMEROUS OTHER SITES IT APPEARS TO BE A TREND THAT NEEDS TO BE LOOKED AT. I HAVE CUT MY HAND ONCE ALREADY ON MINE AND THERE IS NO TELLING HOW MANY OTHER PEOPLE HAVE ALSO. *TR
MY DODGE RAM 1500 PICKUP HAS A VERY UNSAFE CONDITION IN THE FROM OF A CRACKING AND BROKEN DASHBOARD. I WOULD HATE TO THINK OF COMING IN CONTACT WITH IT IN A COLLISION. *TR
TL*THE CONTACT OWNS A 2002 DODGE RAM PICKUP. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V555000 (POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT). THE DEALER STATED THAT THEY DID NOT HAVE THE PARTS AVAILABLE TO REPAIR THE VEHICLE. THE CONTACT CALLED TWO OTHER DEALERS AND THEY STATED THE SAME THING. HE HAS BEEN WAITING FOR FOUR MONTHS AND THE VEHICLE STILL HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND CURRENT MILEAGE WAS 51,000. THE CONSUMER STATED THE DASH WAS SEVERELY CRACKED IN 3 PLACES AND THE WINDSHIELD NEEDED TO BE REPLACED. UPDATED 05/01/14
2002 DODGE RAM 1500 CRACKED DASHBOARD. *TR
TL*THE CONTACT OWNS A 2002 DODGE RAM. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO HAVE IT REPAIRED FOR NHTSA CAMPAIGN ID NUMBER 07V555000 (POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT). THE VEHICLE REMAINED PARKED AT THE DEALER THE ENTIRE DAY WITHOUT BEING REPAIRED. THE DEALER DID NOT PROVIDE AN EXPLANATION AS TO WHY THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT STATED THAT THEY EXPERIENCED A FAILURE ONCE BEFORE AS DESCRIBED IN THE RECALL, BUT COULD NOT GIVE ANY DETAILS. THE CURRENT AND FAILURE MILEAGES WERE 69,000. UPDATED 03-11-08 *BF THE CONSUMER STATED PAINT WAS FADING ON VEHICLE AND HAD PROBLEMS WITH THE IGNITION SHIFT ABOUT THREE YEARS AGO. UPDATED 03/11/08 *TR
I PURCHASED A 2002 DODGE RAM AS NEW IN NOVEMBER OF 2001. WITHIN A COUPLE OF YEARS (APPROXIMATELY 30,000 MILES) FROM PURCHASE, MY DASHBOARD STARTED TO CRACK. WITHIN A YEAR OF SEEING THE FIRST CRACKS, PARTS OF THE DASH HAD LITERALLY TURNED TO GRAVEL. PIECES HAVE DROPPED DOWN AND INTO THE COMPONENTS THAT ARE BENEATH THE DASH, AND I AM AFRAID OF WHAT OTHER PROBLEMS, ESPECIALLY SAFETY RELATED, MIGHT ARISE FROM THE CRACKING DASHBOARD. *TR
2002 DODGE RAM 1500 DASHBOARD CRACKS JUST APPEARED IN A TRUCK THAT IS IN SHOWROOM CONDITION SEEMS LIKE IT WOULD BE A SAFETY ISSUE IF THE AIR BAG GOES OFF IN AN ACCIDENT IT COULD CAUSE MORE INJURY THEN IT WOULD PREVENT. *TR
DASHB OARD ON 2002 DODGE RAM PICKUP CRACKING AND FALLING APART. *AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Data on this page last refreshed .