CRACKING DASH BOARD ON DRIVERS SIDES
- NHTSA ID
- 10935582
- Incident
- Feb 1, 2016
- Mileage
- 65,000 mi
Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Our database holds 118 NHTSA owner-reported complaints for the 2001 Dodge Ram Quad Cab. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–25 of 118 · page 1 of 5
CRACKING DASH BOARD ON DRIVERS SIDES
THIS TRUCK IS USED TO HAUL A CAMPER AND A CAR TRAILER FOR MY SHOW CARS. TODAY I STARTED TRUCK TO HOOKUP TO CAR TRAILER FOR THE FOURTH TIME TIME THIS YEAR. THIS TRUCK IS NOT DRIVEN IN THE WINTERS YET WHILE BACKING UP TO THE TRAILER I PRESSED ON THE BRAKE PEDAL TO HAVE THE BRAKE PEDAL GO TO THE FLOOR. I FOUND THAT THE LINE GOING TO THE REAR IS RUSTED NEAR THE FUEL TANK AND SPRAYS BRAKE FLUID ONTO THE FUEL TANK. ALSO A LINE FOR THE FRONT BRAKES COMING DOWN FROM THE ABS UNIT FAILED AT THE SAME TIME. I HAVE BRAKE FLUID SPRAYING EVERYWHERE. THIS CAUSED A COMPLETE BRAKE SYSTEM FAILURE. IT APPEARS THE OEM COATED ALL OTHER UNDER VEHICLE COMPONENTS YET LEFT THE BRAKE LINES RAW STEEL. I WRITE THIS AS A SEARCH TO WEB TO FIND THIS IS OCCURRING OVER AND OVER AGAIN. SOMETHING NEEDS TO BE DONE AS IF THIS HAPPEN TO ME AFTER HIT THE ROAD WITH 9,000 LBS OF TRAILER BEHIND ME WITH NO BRAKES EITHER MYSELF OR SOMEONE ELSE ON THE ROAD COULD HAVE BEEN KILLED.
BOUGHT A 2001 DODGE QUAD CAB SPORT 4X4 IN 2003. THE DASH HAD A SMALL CRACK ON THE DRIVERS SIDE AT TIME OF PURCHASE. THE CRACK SPREAD RAPIDLY TO ALL AREAS OF THE DASHBOARD. I USED PROTECTANTS, ADHESIVES AND DASHBOARD SHADES AND A DASH PAD TO PREVENT FURTHER SPREAD TO NO AVAIL. DURING ONE EVENING TRIP,I HIT A BUMP IN THE ROAD AND THE ENTIRE DASH CAVED IN CAUSING THE INSTRUMENT CLUSTER TO LOSE LIGHTING. I HAD TO COLLECT ALL THE EXTREMELY SHARP SHARDS OF PLASTIC OUT OF THE DASHBOARD RECESS TO LOOK FOR THE PROBLEM. IT WAS DURING THIS INCIDENT THAT A EXTREMELY SHARP PIECE OF PLASTIC CUT DEEP INTO MY RIGHT HAND. I SHOULD HAVE GOTTEN STITCHES, BUT USED GAUZE AND WRAP UNTIL HEALED. WHAT WOULD HAVE HAPPENED IF THE AIRBAG WAS DEPLOYED WITH LOOSE PLASTIC PARTS FLYING ALL OVER THE PLACE? SURVIVE THE CRASH AND THEN DIE FROM MASSIVE LACERATIONS FROM BROKEN DASH PIECES? I CONTACTED MULTIPLE LOCAL DODGE DEALERS AND WAS TOLD THAT THEY KNEW AND CORPORATE KNEW OF THE PROBLEM, BUT THEY WOULD NOT REPLACE IT BECAUSE DODGE CORPORATE WOULD NOT AUTHORIZE OR PAY FOR THE OBVIOUS MANUFACTURING DEFECT. I PROBABLY WILL NEVER BUY A DODGE AGAIN. DODGE KNEW THIS WAS A BIG PROBLEM, BUT DID AND STILL DOES NOT CARE. ALMOST EVERY DODGE I'VE SEEN WITHIN THE 2000-2003 YEARS HAS THIS BLARING PROBLEM. SOME HAVE REPLACED THE DASH WITH AFTERMARKET PARTS OR JUST TRY TO COVER IT UP WITH DASH PADS OR MATS. DOES THE NHTSA CARE? HAS THIS MASSIVE ISSUE EVEN LOOKED INTO? *TR
IN TRAFFIC GOING DOWN THE ROAD AT 65 MPH, THE DASHBOARD CAVED IN. LOOSE PIECES EVERYWHERE. I DIDN'T KNOW IF THIS HAD AFFECTED THE ELECTRONICS OR NOT AT THE TIME. I JUST HAD TO PULL OVER AND CUT THROUGH THREE LANES OF TRAFFIC. LUCKILY SO FAR, JUST SOME MINOR ELECTRICAL PROBLEMS HERE AND THERE. I AM SCARED THIS WILL AFFECT THE AIRBAG SYSTEM LATER ON. DODGE SAYS THERE IS NO RECALL ON THIS. VERY UNFORTUNATE, LAST DODGE I WILL EVER OWN. *TR
DRIVING ON PUBLIC STREETS HIS A SMALL POT HOLE, THE DASHBOARD BROKE AND THE BEZEL FELL OFF CAUSING A DRIVING HAZARD. *TR
I WAS MAKING A RIGHT HAND TURN IN A PARKING LOT, GOING ABOUT 5-10MPH, WHILE I WAS TURNING, THE BRAKE PEDAL STARTED PULSATING VERY HARD - DROVE FORWARD IN THE PARKING LOT - MADE A LEFT HAND TURN STARTED GOING FORWARD AND WENT TO STEP ON BRAKE PEDAL AND IT WOULD NOT MOVE - PEDAL WAS ROCK HARD AND WOULD NOT STOP TRUCK. AFTER FINALLY COASTING TO A STOP I PUT TRUCK IN REVERSE - BACKED UP IN VACANT PART OF THE PARKING LOT SO I COULD PUT TRUCK IN DRIVE AND THEN SWING WIDE INTO A PARKING STALL AND COAST TO A STOP - HOWEVER WHEN I WENT TO SWING THE TRUCK I HAD ABSOLUTELY NO STEERING AT ALL -FRONT WHEELS WOULD NOT TURN. HAD TO HAVE TOWED. *TR
DASH BOARD HAS MULTIPLE CRACKS AND HAS SUNKEN IN. *TR
AFTER SEVERAL YEARS OF DASH CRACKING, THE DASH CAP FINALLY GAVE UP AFTER HITTING SMALL BUMP ON THE ROAD. SEVERAL PIECES HIT PASSENGERS FACE. NOTHING SERIOUS HAPPENED BUT ENOUGH TO CONCLUDE THAT IT POSSES A SAFETY THREAD AND DASH BOARD SHOULD BE REPLACED BY DODGE. *TR
WENT OUT TO USE MY TRUCK THIS AFTERNOON, AND NOTICED MY DASHBOARD HAD TWO LARGE CRACKS COMPLETELY THROUGH THE PLASTIC, THE CRACKS GO FROM THE WINDSHIELD AND WRAP ALL THE AROUND TO THE GLOVE BOX. EACH CRACK IS ON EITHER END OF THE GLOVE BOX... *TR
DASHBOARD CRACKIN I KNOW OTHER 01 RAMS DOING THE SAME THING THIS IS SAFETY CONCERN AS COULD PREMATURELY DEPLOY AIRBAGS...DODGE NEEDS TO RECALLS THIS ISSUE. *TR
THE EMERGENCY BRAKE HAS BROKE LOOSE FROM THE DASH ASSEMBLY AND SINCE THERE IS NO RECALL YET FOR THE DASH, IT HAS NOT BEEN REPAIRED. *TR
THE DASHBOARD IN OUR 2001 DODGE RAM TRUCK HAS A HUGE CRACK IN IT. IT HAS BEEN THERE FOR SEVERAL YEARS. THERE HAS BEEN NOTHING DONE THUS FAR TO REPAIR THIS. *TR
MY 2001 DODGE RAM QUAD CAB 1500 4X4 HAS ENTIRE DASHBOARD CRACKING UP AND FALLING INTO THE INSTRUMENT AREA UNDER THE DASH. THIS IS EXPOSING THE LIGHT SENSORS, AIR BAG CONTROLS AND OTHER SAFETY FEATURES TO HARMFUL SUN EXPOSURE. I SEE THAT SEVERAL THOUSAND COSTUMERS HAVE HAD THIS SAME PROBLEM AND NEITHER THE COMPANY OR THE GOVERNMENT ARE DOING ANYTHING TO CORRECT THE PROBLEM. *TR
THE DASH IN MY 2001 DODGE RAM 2500 DIESEL HAS CRACKED IN MANY PLACES. I ALWAYS HAVE USED A WINDSHIELD VISOR. *TR
2001 DODGE RAM 2500 4 WD THE STRAP THAT SUPPORTS THE REAR OF THE GAS TANK SNAP. THE REAR OF THE GAS TANK WAS HANGING DOWN. BOTH STRAPS HAD TO BE REPLACE AND THE SRAPS WERE RUSTED REAL BAD. *TR
I HAVE A 2001 DODGE RAM 1500 EXT CAB THAT I BOUGHT NEW FROM THE DEALERSHIP. AT 42,000MI THE DASH HAD A CRACK IN THE CENTER. I TOOK IT BACK TO THE DEALERSHIP BUT THEY SAID IT WAS OUT OF WARRANTY AND TO USE SOMETHING WITH UV PROTECTION. AT 101,000MI THE FRONT SPEAKERS WENT OUT. NOW MY DASH IS MISSING BIG PIECES. I WAS DRIVING DOWN THE ROAD LAST MONTH AND HIT A BUMP IN THE ROAD. A PIECE OF DASH FLEW UP AND HIT MY WIFE IN THE FOREHEAD. SHE WILL NO LONGER LET THE GRANDCHILDREN RIDE IN MY TRUCK. SHE IS AFRAID THE AIR BAG WILL GO OFF OR A PIECE OF DASH WILL HIT THEM IN THE EYE. NOW THE FRONT LIGHTS HAVE BLINKED ON AND OFF 2 OR 3 TIMES ON SEPARATE OCCASION. I'VE CALLED DODGE AND THEY SENT ME TO A SERVICE CENTER. THEY AGREED TO REPLACE THE DASH, INSTRUMENT COVER AND GLOVE BOX ALL WHICH HAVE CRACKED. BUT NOW I HAVE TO PAY 580.00$. MY TAX DOLLARS BAILED THEM OUT AND NOW I HAVE TO PAY FOR THEIR DEFECTED PARTS? THIS IS A DANGER TO DRIVERS. *TR
THE DASH ON MY 2001 DODGE IS FALLING APART LEAVING SHARP JAGGED EDGES THAT MY CHILDREN COULD BE CUT BY. SO FAR DODGE IS NOT DOING ANYTHING ABOUT IT TO MY KNOWLEDGE, EVEN THOUGH THIS IS A WIDE SPREAD PROBLEM. PLEASE LOOK INTO THIS. *TR
TL*THE CONTACT OWNS A 2001 DODGE RAM QUAD CAB. WHILE DRIVING APPROXIMATELY 45 MPH THE DRIVERS SIDE WHEEL STUDS BROKE OFF CAUSING THE RIM AND TIRE TO COME OFF. THE FAILURE CAUSED DAMAGE TO THE FENDER, DOOR AND THE BED OF THE TRUCK. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC. THE MECHANIC REPLACED THE ROTORS, TIE ROD ENDS, A CALIPER, TRACK BAR AND WHEEL STUDS ON THE VEHICLE. THE VEHICLE WAS TAKEN TO A BODY SHOP FOR THE FENDER,THE CAB CORNER AND THE TRUCK BED TO BE REPAIRED. THE FAILURE HAPPENED AGAIN ON DECEMBER 13, 2010. THE PASSENGER SIDE WHEEL STUDS BROKE OFF AGAIN CAUSING DAMAGE TO THE ROTORS, TIE ROD END, TRACK BAR AND WHEEL STUDS. THE VEHICLE WAS TOWED BACK TO THE SAME MECHANIC WHO REPLACED THE ROTORS, TIE ROD END, TRACK BAR, WHEEL STUDS AND ALIGNED THE VEHICLE. THE CONTACT HAD NOT CONTACTED THE MANUFACTURER. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 132,000.
ENTIRE DASH IS FALLING TO PIECES. CRACKS EVERYWHERE. ONLY 50K MILES. *TR
DASHBOARD ON 2001 DODGE RAM CRACKED AND FALLING APART. *TR
2001 DODGE RAM WAS INVOLVED IN A 20 MPH ACCIDENT. THE DASH WHICH ALREADY HAD SEVERAL CRACKS BROKE INTO DOZENS OF SHARP FRAGMENTS WHICH WERE FLOWN AROUND THE DRIVER AND PASSENGER. DODGE DEALER ADMITTED THIS IS A COMMON PROBLEM BUT THE FACTORY HAS REFUSED TO ACCEPT FAULT OR ISSUE A RECALL. *TR
2001 DODGE RAM 1500 NOTICED SEVERAL CRACKS IN THE DASHBOARD IN 2008 BROUGHT IT TO THE DEALER, ULTIMATELY THEY COULD REPLACE BUT I WOULD HAVE TO PAY FOR IT. CHRYSLER CORP. AGREED WITH DEALER.NOW THERE ARE MORE I PUT CAULK ON THEM TO KEEP THE DASH FROM EVENTUALLY FROM FALLING IN CREATING ALL KIND OF HAVOC I HAVE READ SOME OF THE HORROR STORIES IN RESULT OF THIS DEFECT OF THE DASHBOARD. *TR
THE DASHBOARD ON MY 2001 DODGE RAM 1500 STARTED DEVELOPING CRACKS ABOUT 12 MONTHS AGO. THE CRACKS BEGAN ON THE PASSENGER SIDE AROUND THE AIR BAG AND CONTINUE TO EXTEND IN SEVERAL AREAS TOWARDS THE DRIVERS SIDE. THE DASHBOARD APPEARS TO BE EXTREMELY BRITTLE AND AREAS ARE BEGINNING TO SAG INWARD. COMPONENTS ENCASED WITHIN THE DASH WERE NOT DESIGNED FOR CONSTANT EXPOSURE TO SUNLIGHT THAT WILL RESULT FROM CONTINUED FAILURE OF THE DASHBOARD. THIS CREATES A CONCERN AS TO THE POTENTIAL EXPOSURE OF ELECTRICAL AND AIR BAG DEPLOYMENT COMPONENTS AND THE POSSIBILITY OF THE AIR BAG DEPLOYMENT BEING COMPROMISED AS A RESULT OF THE DASH DETERIORATION OR THE POSSIBILITY OF ELECTRICAL MALFUNCTIONS RESULTING FROM WIRING INSULATION BECOMING BRITTLE DUE TO SUN EXPOSURE. *TR
2001 DODGE RAM 4X4 DRIVERS SIDE REAR BRAKE LINE RUSTED THROUGH CREATING A LEAK WHEN TRYING TO STOP IN DRIVEWAY AT HOME. HAD BUSHES IN FRONT OF PARKING SPOT BLOCKED BY RAILROAD TIES AS A LANDSCAPE DIVIDER. THE TRUCK RAN INTO AND PARTIAL THROUGH RAILROAD TIES INTO BUSHES TO STOP THE TRUCK. NO REPAIR MADE YET ON TRUCK. *TR
PURCHASED A NEW 2001 DODGE RAM QUAD CAB. DASH AND BEZEL STARTED CRACKING AFTER PURCHASE AND HAS NOW COMPLETELY BUSTED UP. HAVING TO HAVE REPLACED AT THE COST OF $1500 FOR NEW DASH, BEZEL, AND LABOR. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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