RoadVitals

1996 Dodge Ram Van Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
18
Latest Jan 15, 2004
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
12
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 1996 Dodge Ram Van, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Transmission520.8%
  • Visibility312.5%
  • Engine312.5%
  • Body & structure28.3%
  • Brakes28.3%
  • Driver assistance28.3%
  • Tires & wheels28.3%
  • Powertrain (other)14.2%
  • Steering14.2%
  • Electrical14.2%
  • Fuel system14.2%
  • Exterior lighting14.2%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

5
reports

From owner reports, verbatim

WHILE DRIVING AT HIGHWAY SPEEDS TRANSMISSION WENT OUT. VEHICLE WAS NO LONGER DRIVEABLE.*AK

NHTSA ID 8004962 · filed Mar 5, 2002

CONSUMER STATES THAT IN OWNERS MANUAL VEHICLE IS EQUIPPED WITH A SHIFT INTERLOCK SYSTEM WHICH WOULD PREVENT VEHICLE FROM BEING REMOVED FROM PARK WITHOUT APPLYING BRAKES. CONSUMER RECEIVED NOTIFICATION THAT VEHICLE, IN FACT, IS NOT EQUIPPED WITH THIS SAFETY FEATURE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK

NHTSA ID 888357 · filed May 16, 2001

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

3
reports

From owner reports, verbatim

MOVEABLE SIDE VIEW MIRRORS SLIP WITH SHUTTING DOORS AND WITH TRAVEL AT HIGHWAY SPEED (>45 MPH). I (OWNER) ATTEMPTED TO REPAIR INITIAL SLIPPAGE BY TIGHTENING SCREWS. MIRRORS SOON BEGAN SLIPPING AGAIN, AND VEHICLE WAS PAST 36,000 MILE WARRANTY. SCREW THREADS ARE NOW STRIPPED, MIRRORS WON'T MAINTAIN POSITION. DEALER RECOMMENDS PURCHASING TWO NEW MIRROR ASSEMBLIES (EXACT SAME STYLE) FOR SEVERAL HUNDRED DOLLARS. MANUFACTURER REJECTED REQUEST TO PAY FOR INSTALLATION OF REPLACEMENT MIRRORS FROM ALTERNATE SOURCE. NOTE: I PREVIOUSLY OWNED A 1987 DODGE VAN WHICH SUFFERED THE SAME PROBLEM, ALTHOUGH NOT QUITE AS SEVERELY. THE PROBLEM IS CLEARLY DUE TO A LONG-TERM FAILURE OF CHRYSLER TO ADDRESS AN OBVIOUSLY DEFECTIVE DESIGN. ABSENCE OF WORKING SIDE VIEW MIRRORS REPRESENTS A SIGNIFICANT SAFETY HAZARD, ALTHOUGH IN THIS CASE NO ACCIDENT HAS YET RESULTED.*AK

NHTSA ID 752901 · filed Oct 4, 2001

LAST YEAR, WHEN I HAD MADE 23 PAYMENTS ON MY VAN, IT HAD BEEN IN THE SHOP FOR 23 TIMES. I DRIVE NEARLY 100 MILES TO PUT IT IN THE SHOP, SO 23 X'S 200 MILES IS A LOT OF MILEAGE THAT WAS PUT ON MY VAN JUST FOR REPAIRS. THE FIRST WEEK WE HAD THE VAN, WE CALLED TO COMPLAIN THAT WE COULDN'T EVEN TAKE IT TO CARWASH, BECAUSE THE WINDOWS LEAKED SO BADLY....THEN THE HEATER QUIT WORKING, AND ON AND ON AND I HAVE HAD IT IN THE SHOP NUMEROUS TIMES FOR ENGINE AND TRANSMISSION PROBLEMS. I JUST FEEL LIKE NOONE CARES THAT I AM SO DISAPPOINTED IN DODGE AND MY VAN.

NHTSA ID 720129 · filed Mar 15, 2000

Too few reports in this category for a page of its own — they appear in the full complaint list.

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

3
reports

From owner reports, verbatim

EXHAUST PIPE CRACKED COMPLETELY AROUND WEAK POINT IN PIPE CAUSED BY OXYGEN SENSOR MOUNT

NHTSA ID 722621 · filed May 13, 2000

LAST YEAR, WHEN I HAD MADE 23 PAYMENTS ON MY VAN, IT HAD BEEN IN THE SHOP FOR 23 TIMES. I DRIVE NEARLY 100 MILES TO PUT IT IN THE SHOP, SO 23 X'S 200 MILES IS A LOT OF MILEAGE THAT WAS PUT ON MY VAN JUST FOR REPAIRS. THE FIRST WEEK WE HAD THE VAN, WE CALLED TO COMPLAIN THAT WE COULDN'T EVEN TAKE IT TO CARWASH, BECAUSE THE WINDOWS LEAKED SO BADLY....THEN THE HEATER QUIT WORKING, AND ON AND ON AND I HAVE HAD IT IN THE SHOP NUMEROUS TIMES FOR ENGINE AND TRANSMISSION PROBLEMS. I JUST FEEL LIKE NOONE CARES THAT I AM SO DISAPPOINTED IN DODGE AND MY VAN.

NHTSA ID 720129 · filed Mar 15, 2000

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

2
reports

From owner reports, verbatim

VEHICLE WAS SUPPOSED TO BE A THREE QUATER TONE VEHICLE, BUT AFTER FURTHER REVIEW CONSUMER FOUND OUT THAT VEHICLE WAS HALF TONE. WHEN CONTACTING DEALER, DEALER NOTED THAT THEY KNEW ABOUT IT. IT WAS MANUFACTURED THAT WAY BECAUSE OF BETTER HANDLING.*AK

NHTSA ID 8004960 · filed Mar 5, 2002

WHILE DRIVING, COULD HEAR WIND NOISE COMING THROUGH THE DOOR ON DRIVER'S SIDE, CONTINUED DRIVING, LATER, CHECKED DOOR, DOOR LOCK POST WHERE NORMALLY WELDED TO FRAME/COVERED WITH SHEET METAL, CAME OFF. DEALER REWELDED DOOR POST BACK TO FRAME. *AK HAD TO BE REDONE AGAIN 6 MONTHS LATER. WATER LEAK AT REAR SEAM. WHILE CRUISE CONTROL WAS ACTIVATED AT 68 MPH, VEHICLE ACCELERATED TO 78 MPH AND WAS CLIMBING. WHILE DRIVING IN EXTREME HEAT, THE CLUTCH FAN ENGAGES, THERE IS A LOSS OF POWER, AND THERE IS VERY LOW FUEL ECONOMY. *SLC

NHTSA ID 816984 · filed Oct 8, 1997

Too few reports in this category for a page of its own — they appear in the full complaint list.

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

2
reports

From owner reports, verbatim

THE BRAKE PADS AND CALIPERS WEAR OUT TOO QUICKLY. HAS BEEN TO DEALER TWICE. VEHICLE ONLY HAS 50,000 MILES ON IT. *AK

NHTSA ID 822110 · filed Mar 25, 1998

MASTER CYLINDER FAILED.

NHTSA ID 605053 · filed Sep 19, 1997

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

2
reports

From owner reports, verbatim

MAKING ROUTINE STOP ENGINE WILL BEGIN TO SURGE FOR AT LEAST 20 SECONDS, CAUSING THE CONSUMER TO PRESS HARD ON BRAKES UNTIL THEY SQUEAK, RESULTING IN LOSS OF CONTROL. DEALER HAS REPROGRAMMED COMPUTER 3 TIMES AND REPLACED IDLE SPEED MOTOR. DEFECT IS STILL OCCURRING. *AK

NHTSA ID 824368 · filed Jun 16, 1998

WHILE DRIVING, COULD HEAR WIND NOISE COMING THROUGH THE DOOR ON DRIVER'S SIDE, CONTINUED DRIVING, LATER, CHECKED DOOR, DOOR LOCK POST WHERE NORMALLY WELDED TO FRAME/COVERED WITH SHEET METAL, CAME OFF. DEALER REWELDED DOOR POST BACK TO FRAME. *AK HAD TO BE REDONE AGAIN 6 MONTHS LATER. WATER LEAK AT REAR SEAM. WHILE CRUISE CONTROL WAS ACTIVATED AT 68 MPH, VEHICLE ACCELERATED TO 78 MPH AND WAS CLIMBING. WHILE DRIVING IN EXTREME HEAT, THE CLUTCH FAN ENGAGES, THERE IS A LOSS OF POWER, AND THERE IS VERY LOW FUEL ECONOMY. *SLC

NHTSA ID 816984 · filed Oct 8, 1997

Too few reports in this category for a page of its own — they appear in the full complaint list.

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

2
reports

From owner reports, verbatim

DUNLOP, AT, P255/70R15, DOT DBM2GA2428, REPLACEMENT EQUIPMENT WITH 1000 MILES ON A 1996 RAM 250 VAN. DRIVER REAR TIRE HAD TREAD SEPARATION AT 65 MPH. ON 6, AUGUST 2002 PASSENGER REAR TIRE HAD TREAD SEPARATION AT 65 MPH, MILEAGE WAS 6000 MILES. *AK ALL THE TIRES NOW HAVE TREAD SEPERATION AND THE DEALER SENT THEM BACK TO DUNLOP WHICH ONLY PRO-RATED THE DEFECTIVE TIRES. CONSUMER FEELS THAT DUNLOP SHOULD REPLACE THE TIRES AT EQUAL VALUE BECAUSE HE COULD HAVE LOST HIS LIFE OR BEEN INJURED DUE TO THE DEFECT. *SCC

NHTSA ID 8016172 · filed Aug 13, 2002

REPLACEMENT TIRES ON A DODGE, RAM VAN, 3500 1996, TIRE SIZE LT22575R16, AND TIRE MILEAGE 15,000. WHILE DRIVING 65 MPH ON HIGHWAY TREAD SEPARATED ON LEFT REAR TIRE. NO COLLISON OR INJURIES OCCURRED. *AK DAMAGE WAS DONE TO THE RIGHT REAR QUARTER PANEL, FIRESTONE STEELTEX, DOT NUMBER VD1L1XD419. *SLC

NHTSA ID 892586 · filed Jul 12, 2001

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

1
report

From owner reports, verbatim

WE SUBMITTED A LETTER TO CHRYSLER ASKING FOR A "GOODWILL REPAIR REFUND" AND HAD A PHONE CALL FROM THE CUSTOMER SERVICE CENTER, AL WILLIAMS, STATING THAT THE THREE (3)YEAR WARRANTY HAD EXPIRED. WE HAD EXPLAINED THAT OUR LEISURE TRAVEL VAN WITH A DODGE V8 360 ENGINE ONLY ON 31,365 ON THE TRANSMISSION. HE SAID IT DID NOT MATTER. THE CHRYSLER DEALERSHIP THAT REPLACE THE TRANSMISSION WITH A REBUILT TRANSMISSION FROM CHRYSLER STATED THAT HE HAD NEVER SEEN A TRANSMISSION "CHEWED UP" LIKE OURS. WE HAVE MADE SEVERAL PHONE CALLS TO CHRYSLER ASKING FOR A LETTER STATING EXACTLY WHY THEY WERE DENYING OUR REQUEST FOR A "GOODWILL REPAIR REFUND". WE HAVE HAD NO CALLS RETURNED AND CAN NOT REACH THEIR CUSTOMER NUMBER BECAUSE IT IS ALWAYS BUSY. ON LINE "ASK" QUESTIONS NEVER RESPOND TO A QUESTION.

NHTSA ID 10070599 · filed Jan 15, 2004

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

1
report

From owner reports, verbatim

STEERING WHEEL AND COLUMN IS EXTREMELY LOOSE WHICH HAS RESULTED IN SEVERE PROBLEMS MANEUVERING VEHICLE. PROBLEM BECOMES MORE PRONOUNCED WHEN MAKING A RIGHT OR LEFT TURN ,CAUSE HAS NOT YET TO BE DETERMINED. NO COLLISIONS OR INJURIES HAVE OCCURRED DUE TO THE PROBLEM. *AK CONSUMER WAS INFORMED THAT THERE HAD BEEN A RECALL REGARDING THE DODGE MINIVANS STEERING PROBLEMS, HOWEVER CONSUMERS VEHICLE DID NOT FIT RECALL BECAUSE IT WAS A FULL SIZE VAN. *SLC

NHTSA ID 890292 · filed Jun 13, 2001

Too few reports in this category for a page of its own — they appear in the full complaint list.

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

1
report

From owner reports, verbatim

MAKING ROUTINE STOP ENGINE WILL BEGIN TO SURGE FOR AT LEAST 20 SECONDS, CAUSING THE CONSUMER TO PRESS HARD ON BRAKES UNTIL THEY SQUEAK, RESULTING IN LOSS OF CONTROL. DEALER HAS REPROGRAMMED COMPUTER 3 TIMES AND REPLACED IDLE SPEED MOTOR. DEFECT IS STILL OCCURRING. *AK

NHTSA ID 824368 · filed Jun 16, 1998

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

1
report

From owner reports, verbatim

WHILE DRIVING, COULD HEAR WIND NOISE COMING THROUGH THE DOOR ON DRIVER'S SIDE, CONTINUED DRIVING, LATER, CHECKED DOOR, DOOR LOCK POST WHERE NORMALLY WELDED TO FRAME/COVERED WITH SHEET METAL, CAME OFF. DEALER REWELDED DOOR POST BACK TO FRAME. *AK HAD TO BE REDONE AGAIN 6 MONTHS LATER. WATER LEAK AT REAR SEAM. WHILE CRUISE CONTROL WAS ACTIVATED AT 68 MPH, VEHICLE ACCELERATED TO 78 MPH AND WAS CLIMBING. WHILE DRIVING IN EXTREME HEAT, THE CLUTCH FAN ENGAGES, THERE IS A LOSS OF POWER, AND THERE IS VERY LOW FUEL ECONOMY. *SLC

NHTSA ID 816984 · filed Oct 8, 1997

Too few reports in this category for a page of its own — they appear in the full complaint list.

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

1
report

From owner reports, verbatim

BRAKE LIGHT SOLENOID FAILED.

NHTSA ID 606085 · filed Sep 10, 1997

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .