RoadVitals

1998 Dodge Ram Van Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
22
Latest Jul 20, 2013
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
14
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
5

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 1998 Dodge Ram Van, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Electrical720.6%
  • Brakes617.6%
  • Suspension411.8%
  • Steering38.8%
  • Tires & wheels25.9%
  • Transmission25.9%
  • Airbags25.9%
  • Body & structure25.9%
  • Visibility12.9%
  • Heating & air conditioning12.9%
  • Engine12.9%
  • Fuel system12.9%
  • Exterior lighting12.9%
  • Seat belts12.9%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

7
reports

From owner reports, verbatim

THIS VEHICLE BELONGS TO VERIZON COMMUNICATIONS. THE VAN HAD AN UNDERHOOD FIRE THAT ORIGINATED IN THE ABS MODULE AREA WHILE PARKED. CHRYSLER ISSUED SAFETY RECALL D20 IN 2004 TO ADDRESS THIS PROBLEM BUT THE RECALL REPAIR HAS NOT CORRECTED THE PROBLEM. VERIZON HAS HAD 33 UNDERHOOD FIRE INCIDENTS THAT OCCURRED AFTER THE RECALL WAS PERFORMED. THIS IS AN UNSAFE CONDITION THAT WARRANTS FURTHER INVESTIGATION AND ACTION BY NHTSA. *TR

NHTSA ID 10275661 · filed Jul 2, 2009

THIS VEHICLE BELONGS TO VERIZON COMMUNICATIONS. THE VAN HAD AN UNDER HOOD FIRE THAT ORIGINATED IN THE ABS MODULE AREA WHILE PARKED. DAIMLERCHRYSLER ISSUED SAFETY RECALL D20 IN 2004 TO ADDRESS THIS PROBLEM BUT THE RECALL REPAIR HAS NOT CORRECTED THE PROBLEM. VERIZON HAS HAD 32 UNDER HOOD FIRE INCIDENTS THAT OCCURRED AFTER THE RECALL WAS PERFORMED. THIS IS AN UNSAFE CONDITION THAT WARRANTS FURTHER INVESTIGATION AND ACTION. *TR

NHTSA ID 10259118 · filed Feb 17, 2009

Too few reports in this category for a page of its own — they appear in the full complaint list.

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

6
reports

From owner reports, verbatim

THE VEHICLE IS A MOTOR HOME, BUILT INTO A 19-FOOT DODGE VAN 3500 BY THE HOME AND PARK COMPANY IN ONTARIO, CANADA (WWW.ROADTREK.COM). THEY CALL THEIR MOTOR HOME 'ROADTREK'. WE LIVE IN MICHIGAN AND HAD DRIVEN TO OKLAHOMA WHEN THE INCIDENT HAPPENED. WE WERE ON I-44 AT MILE 262 GOING WEST WHEN WE STOPPED TO SWITCH DRIVERS. THE NEW DRIVER, BEFORE SETTING OUT, FOUND THAT THE BRAKES WERE GONE: PEDAL ON THE FLOOR. INSPECTION REVEALED THAT ALL THE BRAKE FLUID WAS ON THE GROUND. THE VEHICLE WAS TOWED TO CLAREMORE OK FOR REPAIRS, WHERE THE RIGHT FRONT BRAKE LINE WAS FOUND TO BE RUPTURED DUE TO ABRASION. INSPECTION REVEALED THE FRONT BRAKE LINE ON THE LEFT SIDE WAS SIMILARLY ABRADED BUT NOT YET WORN THROUGH. BOTH LINES WERE REPLACED AND WE RESUMED TRAVEL. THE EXACT SAME THING HAPPENED TO US IN 2004, WHERE THE BRAKES FAILED AFTER WE HAD PARKED THE VEHICLE IN OUR ASSIGNED SITE IN A CAMPGROUND. IN THAT CASE ONLY THE RIGHT SIDE LINE WAS REPLACED. HAD THESE INCIDENTS OCCURRED IN FAST, HEAVY TRAFFIC OR ON A STEEP HILL WE WOULD NOT HAVE SURVIVED AND POSSIBLY CAUSED INJURY TO OTHERS. THE FIRST TIME IT HAPPENS YOU FIGURE IT'S A FLUKE. BUT AFTER A SECOND TIME, IT'S A DESIGN FLAW. I HAVE PHOTOS OF THE ABRADED BRAKE LINE ON THE LEFT FRONT SIDE OF THE VEHICLE AS WELL AS THE INVOICES OF THE WORK DONE. I CAN SEND THOSE IF DESIRED.

NHTSA ID 10392043 · filed Mar 17, 2011

THIS VEHICLE BELONGS TO VERIZON COMMUNICATIONS. THE VAN HAD AN UNDERHOOD FIRE THAT ORIGINATED IN THE ABS MODULE AREA WHILE PARKED. CHRYSLER ISSUED SAFETY RECALL D20 IN 2004 TO ADDRESS THIS PROBLEM BUT THE RECALL REPAIR HAS NOT CORRECTED THE PROBLEM. VERIZON HAS HAD 33 UNDERHOOD FIRE INCIDENTS THAT OCCURRED AFTER THE RECALL WAS PERFORMED. THIS IS AN UNSAFE CONDITION THAT WARRANTS FURTHER INVESTIGATION AND ACTION BY NHTSA. *TR

NHTSA ID 10275661 · filed Jul 2, 2009

Too few reports in this category for a page of its own — they appear in the full complaint list.

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

4
reports

From owner reports, verbatim

SOME DODGE RAM VANS HAVE A LATENT DEFECT IN THE FRAME THAT IS VERY DANGEROUS. AS FAR AS I CAN TELL, THERE IS NO RECALL EVEN THOUGH THE INTERNET IS LITTERED WITH COMPLAINTS, INCIDENTS AND ACCIDENTS DUE TO FAILURE OF THE FRAME IN ONE SPOT. I BELIEVE THAT THE AC RUNOFF IS VENTED DIRECTLY INTO THE FRAME WHICH, OVER TIME RESULTS IN THE EVENTUAL FAILURE OF THE FRAME AT THE POINT WHERE THE SUSPENSION AND STEERING ARE LOCATED - THIS RESULTS IN LOSS OF CONTROL OF THE VEHICLE. THERE IS NO EASY WAY TO CORRECT THIS PROBLEM SHORT OF REPLACING THE WHOLE FRAME. DODGE DENIES THAT THIS IS A PROBLEM AND BLAMES THIS DEFECT ON ROAD SALT AND CONDITIONS. THIS WOULD BE A VALID ASSERTION IF THE REST OF THE VEHICLE HAD ROT PROBLEMS ELSEWHERE ON THE VEHICLE. INCLUDING THE MUCH MORE VOLATILE BODY PARTS, WHICH ARE IN SOME CASES, STILL SOLID AND IN GOOD CONDITION. THIS PROBLEM IS PREVALENT IN SEVERAL YEARS OF THIS MODEL TRUCK. THIS PROBLEM IS EASY TO CHECK FOR AND NEEDS TO BE ADDRESSED BY DODGE SIMPLY BECAUSE THE VANS ARE GETTING OLDER AND THIS PROBLEM WILL BE OCCURRING MORE FREQUENTLY. *TR

NHTSA ID 10525871 · filed Jul 20, 2013

WHILE BACKING OUT OF MY PARKING SPACE AND TURNING THE STEERING WHEEL I HEARD A LOUD POP/THUMP. SUBSEQUENTLY WHILE DRIVING DOWN THE ROAD AT 15MPH THE STEERING WENT OUT AND THE VEHICLE WAS UNCONTROLLABLE. I HAD THE VEHICLE TOWED TO A REPAIR SHOP. THE CAUSE OF THE BREAK DOWN WAS THE FRONT PASSENGER SIDE FRAME HAD RUSTED AND CRACKED. THIS IS WHERE THE STEERING IS CONNECTED TO. NO REPAIR WAS POSSIBLE. I HAVE CONTACTED ALTERNATE REPAIR SOURCES OF DEALERS, BODY SHOPS, WELDERS AND METAL FABRICATORS WITHOUT ANY SUCCESS TO GET ANYONE WILLING OR ABLE TO REPAIR THE FRAME. THE VEHICLE IS CONSIDERED NON-DRIVABLE AND NON-FIXABLE.

NHTSA ID 10404981 · filed Jun 2, 2011

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

3
reports

From owner reports, verbatim

SOME DODGE RAM VANS HAVE A LATENT DEFECT IN THE FRAME THAT IS VERY DANGEROUS. AS FAR AS I CAN TELL, THERE IS NO RECALL EVEN THOUGH THE INTERNET IS LITTERED WITH COMPLAINTS, INCIDENTS AND ACCIDENTS DUE TO FAILURE OF THE FRAME IN ONE SPOT. I BELIEVE THAT THE AC RUNOFF IS VENTED DIRECTLY INTO THE FRAME WHICH, OVER TIME RESULTS IN THE EVENTUAL FAILURE OF THE FRAME AT THE POINT WHERE THE SUSPENSION AND STEERING ARE LOCATED - THIS RESULTS IN LOSS OF CONTROL OF THE VEHICLE. THERE IS NO EASY WAY TO CORRECT THIS PROBLEM SHORT OF REPLACING THE WHOLE FRAME. DODGE DENIES THAT THIS IS A PROBLEM AND BLAMES THIS DEFECT ON ROAD SALT AND CONDITIONS. THIS WOULD BE A VALID ASSERTION IF THE REST OF THE VEHICLE HAD ROT PROBLEMS ELSEWHERE ON THE VEHICLE. INCLUDING THE MUCH MORE VOLATILE BODY PARTS, WHICH ARE IN SOME CASES, STILL SOLID AND IN GOOD CONDITION. THIS PROBLEM IS PREVALENT IN SEVERAL YEARS OF THIS MODEL TRUCK. THIS PROBLEM IS EASY TO CHECK FOR AND NEEDS TO BE ADDRESSED BY DODGE SIMPLY BECAUSE THE VANS ARE GETTING OLDER AND THIS PROBLEM WILL BE OCCURRING MORE FREQUENTLY. *TR

NHTSA ID 10525871 · filed Jul 20, 2013

WHILE BACKING OUT OF MY PARKING SPACE AND TURNING THE STEERING WHEEL I HEARD A LOUD POP/THUMP. SUBSEQUENTLY WHILE DRIVING DOWN THE ROAD AT 15MPH THE STEERING WENT OUT AND THE VEHICLE WAS UNCONTROLLABLE. I HAD THE VEHICLE TOWED TO A REPAIR SHOP. THE CAUSE OF THE BREAK DOWN WAS THE FRONT PASSENGER SIDE FRAME HAD RUSTED AND CRACKED. THIS IS WHERE THE STEERING IS CONNECTED TO. NO REPAIR WAS POSSIBLE. I HAVE CONTACTED ALTERNATE REPAIR SOURCES OF DEALERS, BODY SHOPS, WELDERS AND METAL FABRICATORS WITHOUT ANY SUCCESS TO GET ANYONE WILLING OR ABLE TO REPAIR THE FRAME. THE VEHICLE IS CONSIDERED NON-DRIVABLE AND NON-FIXABLE.

NHTSA ID 10404981 · filed Jun 2, 2011

Too few reports in this category for a page of its own — they appear in the full complaint list.

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

2
reports

From owner reports, verbatim

ORIGINAL EQUIPMENT TIRES ARE TOO SMALL FOR THE CAPACITY OF THE VEHICLE CAUSING PREMATURE WEAR AND THE FRONT WHEEL BEARINGS TO BE REPLACED. ORIGINAL EQUIPMENT IS P235/75 R15 MTS SHOULD BE P235/75RXL. *AK *TT

NHTSA ID 8008781 · filed Apr 29, 2002

CONSUMER WAS EXPERINCING EXCESSIVE TIRE WEAR PRIOR TO RECALL NOTICE 99V-322. NLM

NHTSA ID 551295 · filed Mar 8, 2000

Too few reports in this category for a page of its own — they appear in the full complaint list.

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

2
reports

From owner reports, verbatim

TRANSMISSION HAS BEEN REPLACED BECAUSE TRANSMISSION WENT OUT WHILE CONSUMER WAS DRIVING, THERE WAS NO WARNINGS, BUT CONSUMER WAS DRIVING AT 25-30 MPH BEFORE IT WENT OUT.*AK

NHTSA ID 8006110 · filed Mar 21, 2002

TRANSMISSION POWER TRAIN EXPERIENCES LOUD GEAR NOISE, FREQUENT AFTER VEHICLE IS WARMED UP. MJS

NHTSA ID 608029 · filed Feb 1, 1999

Too few reports in this category for a page of its own — they appear in the full complaint list.

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

2
reports

From owner reports, verbatim

SINCE THE AIR BAG CONTROL MODULE RECALL 99V002000 REPAIRS WERE PERFORMED THE AIR BAG LIGHT COME ON, AND THE DASHBOARD COMPONENTS FAILED TO FUNCTION. DEALERSHIP SERVICED THE VEHICLE SEVERAL TIMES, BUT THEY HAVEN'T CORRECTED THE PROBLEM.*AK

NHTSA ID 10074088 · filed May 24, 2004

CONSUMER WAS DRIVING ON SMOOTH SURFACE WHEN DUAL AIRBAGS DEPLOYED, CAUSING BURNS AND MINOR INJURES TO DRIVER. THERE WAS NO IMPACT/PRIOR ACCIDENT AND NO UNDERCARRIAGE IMPACT. CAUSE UNKNOWN, DEALER SIMPLY WANTS TO REPACK AND REPAIR THE BAGS AND RETURN IT TO THE DRIVER. *AK *ML

NHTSA ID 861177 · filed May 1, 2000

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

2
reports

From owner reports, verbatim

SOME DODGE RAM VANS HAVE A LATENT DEFECT IN THE FRAME THAT IS VERY DANGEROUS. AS FAR AS I CAN TELL, THERE IS NO RECALL EVEN THOUGH THE INTERNET IS LITTERED WITH COMPLAINTS, INCIDENTS AND ACCIDENTS DUE TO FAILURE OF THE FRAME IN ONE SPOT. I BELIEVE THAT THE AC RUNOFF IS VENTED DIRECTLY INTO THE FRAME WHICH, OVER TIME RESULTS IN THE EVENTUAL FAILURE OF THE FRAME AT THE POINT WHERE THE SUSPENSION AND STEERING ARE LOCATED - THIS RESULTS IN LOSS OF CONTROL OF THE VEHICLE. THERE IS NO EASY WAY TO CORRECT THIS PROBLEM SHORT OF REPLACING THE WHOLE FRAME. DODGE DENIES THAT THIS IS A PROBLEM AND BLAMES THIS DEFECT ON ROAD SALT AND CONDITIONS. THIS WOULD BE A VALID ASSERTION IF THE REST OF THE VEHICLE HAD ROT PROBLEMS ELSEWHERE ON THE VEHICLE. INCLUDING THE MUCH MORE VOLATILE BODY PARTS, WHICH ARE IN SOME CASES, STILL SOLID AND IN GOOD CONDITION. THIS PROBLEM IS PREVALENT IN SEVERAL YEARS OF THIS MODEL TRUCK. THIS PROBLEM IS EASY TO CHECK FOR AND NEEDS TO BE ADDRESSED BY DODGE SIMPLY BECAUSE THE VANS ARE GETTING OLDER AND THIS PROBLEM WILL BE OCCURRING MORE FREQUENTLY. *TR

NHTSA ID 10525871 · filed Jul 20, 2013

TL*THE CONTACT OWNS A 1998 DODGE RAM VAN. WHILE PULLING INTO A PARKING SPACE AT AN UNKNOWN SPEED, THE CONTACT FELT A HARD VIBRATION AND HEARD A LOUD BANG. HE EXITED THE VEHICLE TO LOCATE THE ORIGIN OF THE SOUND, BUT WAS UNSUCCESSFUL. HE RE-ENTERED THE VEHICLE TO CONTINUE TO PARK WHEN ANOTHER LOUD SOUND OCCURRED. THE STEERING DID NOT RESPOND. HE EXITED THE VEHICLE AGAIN AND LOCATED A FAILURE WITH THE STEERING CONTROL ARM AND ITS COMPONENTS. THE CONTACT ALSO NOTICED THAT THE ENTIRE FRONT END WAS COMPLETELY RUSTED. HE CALLED A TOW TRUCK AND HAD THE VEHICLE TOWED TO A LOCAL DEALER. THE DEALER STATED THAT THERE BODY SHOP WOULD NOT REPAIR THE VEHICLE BECAUSE THEY DID NOT WANT TO BE RESPONSIBLE FOR ANY LIABILITY. THEY FURTHER STATED THAT THEY MAY BE ABLE TO LOCATE A COLLISION REPAIR SHOP TO PERFORM THE REPAIR WORK. THE CONTACT HAS NOT YET BEEN ABLE TO LOCATE A SHOP TO PERFORM THE NEEDED REPAIRS. THE VEHICLE IS CURRENTLY AT THE DEALER. THE FAILURE AND CURRENT MILEAGES WERE 140,000.

NHTSA ID 10230374 · filed Jun 9, 2008

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

1
report

From owner reports, verbatim

THE AIR CONDITIONER BLOWER/MOTOR SHORTED OUT. NLM

NHTSA ID 554421 · filed Sep 11, 2000

Too few reports in this category for a page of its own — they appear in the full complaint list.

Heating & air conditioning

Reports naming the heating, ventilation and air-conditioning system.

1
report

From owner reports, verbatim

THE AIR CONDITIONER BLOWER/MOTOR SHORTED OUT. NLM

NHTSA ID 554421 · filed Sep 11, 2000

Too few reports in this category for a page of its own — they appear in the full complaint list.

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

1
report

From owner reports, verbatim

THE AIR CONDITIONER BLOWER/MOTOR SHORTED OUT. NLM

NHTSA ID 554421 · filed Sep 11, 2000

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

1
report

From owner reports, verbatim

VEHICLE WAS TAKE TO THE DEALER FOR A CHECK UP, AND DISCOVERED THAT FUEL TANK WAS EXPANDING, AND RUBBING THE CAB. DEALER HAS BEEN NOTIFIED.*AK CONSUMER STATES THE FUEL TANK MAKES A LOUD NOISE IN THE REAR DUE TO THE FUEL TANK EXPANDING AND RUBBING THE BACK OF THE CAB. *YH

NHTSA ID 8018121 · filed Sep 6, 2002

Too few reports in this category for a page of its own — they appear in the full complaint list.

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

1
report

From owner reports, verbatim

THE AIR CONDITIONER BLOWER/MOTOR SHORTED OUT. NLM

NHTSA ID 554421 · filed Sep 11, 2000

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

1
report

From owner reports, verbatim

WHEN APPLYING BRAKES IN AN EMERGENCY SITUATION, DRIVER'S/PASSENGER'S SEAT BELTS DID NOT LOCK. NEITHER DID THE SEAT BELTS THAT HELD PASSENGERS IN REAR SEATS AND 3 YOUNGER CHILDREN. THE DRIVER AND ALL PASSENGERS WERE INJURED. THE DEALER IS AWARE OF THE SITUATION. THE SEAT BELTS HAVE NOT BEEN REPAIRED. *AK

NHTSA ID 838177 · filed May 19, 1999

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .