2010 Dodge Ram Problems

The contact owns a 2010 Ram 1500. The contact stated that while driving approximately 30 MPH, there was a loud bang underneath the vehicle. The contact stated that the rear axle was completely locked in position, causing the rear wheels to start dragging while the contact was pulling to the side of the road. The vehicle was towed to a certified mechanic who diagnosed that the drive shaft had disconnected from the rear differential. The contact related the failure to NHTSA Campaign Number: 12V474000 (Power Train) however, the VIN was not included. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 130,000.

DRIVESHAFT DISCONNECTED/SLIPPED OUT OF REAR DIFF (HANGING DOWN - STILL ON TRUCK) LOSS OF POWER/HAD TO COAST TO A SAFE AREA DURING COASTING CAME TO A SUDDEN STOP/SOMETHING LOCKED UP IN REAR DIFF. *TR

The contact owns a 2010 Dodge Ram 1500. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with no warning light illuminated. The vehicle was able to restart however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed that the ignition switch failed and needed to be replaced. The vehicle was not repaired. was provided to the contact. The manufacturer was made aware of the failure and informed the contact that the vehicle is not associated with NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags). The contact was referred to the NHSTA Hotline for assistance. The failure mileage was not available.

The contact owned a 2010 Ram 1500. The contact stated while approaching their parked vehicle, the contact noticed black smoke coming in from the inside of the vehicle. The contact open the front driver side door and noticed that the driver side door control panel and the front driver seat and floor panel had melted. The contact stated there was no fire in the vehicle and cleared all the black smoke in the interior of the vehicle by having all four doors open in the vehicle. No one was injured. No fire department report. The contact was able to start the vehicle and drive to their independent mechanic who had their insurance provider come to the mechanic shop to deem the vehicle a loss due to an electrical wiring issue. The manufacturer was not made aware of the failure. The failure mileage was approximately 171,000.

The contact owns a 2010 Dodge Ram 1500. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with no warning light illuminated. The vehicle was able to restart however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed that the ignition switch failed and needed to be replaced. The vehicle was not repaired. was provided to the contact. The manufacturer was made aware of the failure and informed the contact that the vehicle is not associated with NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags). The contact was referred to the NHSTA Hotline for assistance. The failure mileage was not available.

2010 DODGE RAM. CONSUMER STATED THAT THE AIRBAG DID NOT DEPLOY DURING COLLISION.

2010 DODGE RAM. CONSUMER WRITES REGARDING TRAILER BRAKING SYSTEM *TGW THE CONSUMER STATED WHEN PULLING A TRAILER, THE FACTORY INSTALLED TRAILER BRAKE CONTROL WILL DELIVER UP TO 10 VOLTS TO THE TRAILER BRAKES ONLY WHEN OPERATING THE HAND CONTROL. BY CONTRAST, THE BRAKE PEDAL WILL NOT DELIVER ANY MORE THAN A FEW VOLTS TO THE TRAILER AND IS INADEQUATE TO STOP THE VEHICLE. *JB

2010 DODGE RAM HD DIESEL E/W NEW INTEGRATED TRAILER BRAKE CONTROLLER. NEW BRAKE CONTROLLER FAILURE. THE BRAKE CONTROLLER FAILURE DISCONNECTED 3 TIMES GOING DOWN A STEEP GRADE. ALSO THERE WAS VERY LITTLE BRAKE PRESSURE COMING FROM THE INTEGRATED BRAKE CONTROLLER. FAXED ALL OF THE INFORMATION TO DEALER AND THEY SAID THEIR TECH WAS BUSY AND DID NOT HAVE TIME TO CALL DODGE TO SEE IF THERE IS AN ONGOING PROBLEM WITH THE NEW CONTROLLER. DEALER IS RIO VISTA DODGE, LOCATION RIO VISTA, CA. I FEEL DEALER SHOULD HAVE LOOKED AT THIS PROBLEM BECAUSE IT IS A SAFETY ISSUE. *TR

WHILE DRIVING HOME 10/20 ~8PM, I WAS SLOWING DOWN IN FREEWAY TRAFFIC ~45MPH. I TOOK MY FOOT OFF THE BRAKE AND WAS JUST ABOUT TO PRESS DOWN ON THE ACCELERATOR PEDAL, MY TRUCK SURGED FORWARD FOR ABOUT .25 OF A SECOND (SPLIT SECOND). THIS HAS HAPPENED IN THE PAST ~8 TIMES. I NOTIFIED THE DEALER AT 26,000 MILE SERVICE AND THEY SAID IT WAS THE ENGINES SWITCHING BETWEEN THE ECO MODE AND NORMAL MODE. (5.7 HEMI). PLEASE ADVISE. (I PURCHASED THIS VEHICLE NEW FROM FOLSOM DODGE, CA.) *TR

GAS PUMPS DO NOT SHUT OFF AND TANK OVERFILLS SPILLING GAS ON TRUCK AND CEMENT. *TR

WHILE DRIVING HOME 10/20 ~8PM, I WAS SLOWING DOWN IN FREEWAY TRAFFIC ~45MPH. I TOOK MY FOOT OFF THE BRAKE AND WAS JUST ABOUT TO PRESS DOWN ON THE ACCELERATOR PEDAL, MY TRUCK SURGED FORWARD FOR ABOUT .25 OF A SECOND (SPLIT SECOND). THIS HAS HAPPENED IN THE PAST ~8 TIMES. I NOTIFIED THE DEALER AT 26,000 MILE SERVICE AND THEY SAID IT WAS THE ENGINES SWITCHING BETWEEN THE ECO MODE AND NORMAL MODE. (5.7 HEMI). PLEASE ADVISE. (I PURCHASED THIS VEHICLE NEW FROM FOLSOM DODGE, CA.) *TR

GAS PEDAL STUCK TO FLOOR. *TR

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) CITY OF OTTAWA HAS FOUR (4) DODGE RAM 5500 UNITS, BOUGHT IN MARCH 2010 WITH VIN NUMBERS LISTED BELOW, ALL HAVE BEEN PLAGUED WITH STEERING PROBLEMS WHICH DRIFTS AT SPEEDS OVER 70 KMH AND IS DIFFICULT TO CONTROL WHEN FACING CONSECUTIVE SMALL BUMPS - SO MUCH THAT IN MY TEST RIDE I WAS AFRAID I COULD END UP IN THE OPPOSITE LANE OF TRAFFIC AND CAUSE A HEAD-ON COLLISION. MY PERSONAL CONCERN IS THAT IF NEW OR INEXPERIENCED DRIVERS FACE SUCH STEERING, IT COULD CAUSE ACCIDENT, DAMAGE OR EVEN FATALITY IF IT GOES UNCHECKED. UNFORTUNATELY THE DEALERSHIPS (SOUTHBANK AND CAPITAL DODGE) SEEM TO HAVE VERY LITTLE KNOWLEDGE OF THE ROOT CAUSE AND NO CAPACITY TO DO REAL ANALYSIS AND TESTING ON THESE UNITS. CHRYSLER CORPORATE HAS BEEN CONTACTED VIA 1-800 PHONE CALLS AND FLEET EMAILS AND FILES WERE OPENED ON ALL OUR UNITS BUT THAT HAS BEEN THE EXTENT OF THEIR COOPERATION, AND EVEN THE LOCAL SERVICE MANAGERS HAVE NOT HEARD FROM CHRYSLER'S ENGINEERING OR THE DISTRICT SERVICE MANAGER WHO USUALLY TENDS TO SUCH CALLS. VIN# [XXX] , CITY OF OTTAWA'S UNIT B5-3359, 4WD, AT SOUTHBANK CHRYSLER, TEST DRIVEN PER ABOVE, DEEMED NOT SAFE AT HIGH SPEEDS. VIN# [XXX] , CITY OF OTTAWA'S UNIT B5-3360, 4WD, HAS BEEN AT CAPITAL DODGE, IT HAS HAD SOME REPAIRS DONE, AND WAS ALSO TEST DRIVEN AND STEERED NORMALLY. DEALER HAS YET TO SHARE WITH US THE DETAILS OF THE REPAIRS OR RETROFITS PERFORMED. WE SUSPECT STEERING BOX WAS REPLACED. VIN# [XXX] , CITY OF OTTAWA'S UNIT B5-3358, 4WD, AT SOUTHBANK CHRYSLER, THE STEERING BOX WAS REPLACED, AND THEN UNIT WAS DEEMED ACCEPTABLE. VIN# [XXX] , CITY OF OTTAWA'S UNIT B5-3357, 2WD, ALTHOUGH A FEW COMPLAINTS FROM USERS RE STEERING, BUT MECHANICS ACCEPTED THE UNIT. *TR

The contact owns a 2010 Ram 1500. The contact was driving for their local state vehicle inspection at 65 MPH when an abnormal humming noise was coming from the rear exterior of the vehicle. No warning light illuminated. The contact drove to the local dealer who diagnosed the failure was related to the differential gear on the bearing, and that the axle was damaged and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.

TL* THE CONTACT OWNS A 2010 DODGE RAM WITH GOODYEAR WRANGLER H/P TIRES, LINE SIZE 275/60R20. THE CONTACT WAS DRIVING 5 MPH WHEN THE TIRE PRESSURE WARNING LIGHT ILLUMINATED AND THE FRONT DRIVER SIDE TIRE BLEW. THE CONTACT STATED THAT THE FIRST BLOW OUT WAS IN THE TREAD. THE CONTACT REPLACED THE TIRE WITH THE SPARE AND NOTICED THAT THE BLOW OUT ORIGINATED AT THE SIDE WALL. ONE WEEK LATER WHILE DRIVING 5 MPH, THE REAR DRIVER SIDE TIRE BLEW. THE CONTACT CHANGED THAT TIRE WITH A SPARE AS WELL. THE CONTACT DID NOT CALL THE MANUFACTURER. THE CONTACT BELIEVED THAT THE TIRES WERE DEFECTIVE. THE FAILURE MILEAGE WAS 13,000.

2010 DODGE RAM GOES INTO REVERSE BY ITSELF. *TR

TL*THE CONTACT OWNS A 2010 DODGE RAM 3500. WHILE DRIVING APPROXIMATELY 55 MPH DURING SUNNY WEATHER CONDITIONS THE CONTACT STATED THAT THERE WAS A GLARE ON THE CHROME FINISHED RAM IN THE CENTER OF THE CONSOLE ON THE STEERING WHEEL THAT IMPAIRED THE DRIVER AND FRONT SEAT PASSENGERS VISION. HE STATED THAT IT ONLY OCCURRED ON SUNNY DAYS. THE VEHICLE WAS NOT TAKEN TO AN AUTHORIZED DEALER. A COMPLAINT WAS FILED WITH THE MANUFACTURER. THE APPROXIMATE FAILURE MILEAGE WAS 400.

TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. WHILE DRIVING AT VARIOUS SPEEDS, THE FRONT SEATS, FLOORBOARD AND CONSOLE WOULD VIBRATE EXCESSIVELY WHEN DRIVING OVER AN UNEVEN ROAD SURFACE. THE DEALER ADVISED CONTACTING THE MANUFACTURER FOR FURTHER ASSISTANCE. THE CONTACT STATED HE TEST DROVE THE SAME YEAR, MAKE AND MODEL VEHICLE WHILE AT THE DEALERS AND THE VEHICLE EXHIBITED THE EXACT SAME FAILURE AS HIS VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 0 , AND THE CURRENT MILEAGE WAS 4,437. UPDATED 6/19/10 *CN UPDATED 07/22/10*JB

WHILE DRIVING HOME 10/20 ~8PM, I WAS SLOWING DOWN IN FREEWAY TRAFFIC ~45MPH. I TOOK MY FOOT OFF THE BRAKE AND WAS JUST ABOUT TO PRESS DOWN ON THE ACCELERATOR PEDAL, MY TRUCK SURGED FORWARD FOR ABOUT .25 OF A SECOND (SPLIT SECOND). THIS HAS HAPPENED IN THE PAST ~8 TIMES. I NOTIFIED THE DEALER AT 26,000 MILE SERVICE AND THEY SAID IT WAS THE ENGINES SWITCHING BETWEEN THE ECO MODE AND NORMAL MODE. (5.7 HEMI). PLEASE ADVISE. (I PURCHASED THIS VEHICLE NEW FROM FOLSOM DODGE, CA.) *TR

THIS IS NOT A COMPLAINT BASED ON A SPECIFIC OCCURRENCE. I AM A PROFESSIONAL DRIVER WHO OPERATES A VARIETY OF PASSENGER VANS AND BUSSES BETWEEN VARIOUS CITIES. IN RECENT YEARS IT HAS BECOME INCREASINGLY MORE DIFFICULT TO DRIVE DURING NON-DAYLIGHT HOURS DO TO THE TYPE OF HEADLIGHTS THAT ARE NOW ALLOWED ON PASSENGER AND TRUCK VEHICLES. THE INTENSITY AND BRIGHTNESS LEVEL OF HEADLIGHTS HAS INCREASED TO A POINT WHERE THE GLARE AND BLINDING EFFECT OF ONCOMING HEADLIGHTS HAS BECOME A SIGNIFICANT SAFETY FACTOR, ESPECIALLY ON TWO LANE HIGHWAYS. FURTHERMORE, MANY VEHICLES ARE NOW EQUIPPED WITH A FOUR HEADLIGHT SYSTEM AS THEIR REGULAR NIGHT TIME RUNNING LIGHTS. THE OPTIONAL "FOG LIGHTS" FOR SEVERE WEATHER CONDITIONS IS NOW STANDARD LIGHTING PROTOCOL. THE OTHER OPTION ON THESE VEHICLES IS THEIR "BRIGHT" OPTION WHICH CREATES AN EVEN MORE HAZARDOUS SITUATION FOR ONCOMING TRAFFIC DUE TO THEIR BLINDING EFFECT. THIS "UPGRADED" HEADLIGHT, FOG LIGHT, AND BRIGHT LIGHT TREND NEEDS TO BE TONED BACK DOWN TO INTENSITY AND BRIGHTNESS LEVELS THAT EXISTED A FEW YEARS AGO AND ARE REASONABLE FOR ONCOMING TRAFFIC TO ADJUST TO. IT IS A SIMPLE MATTER OF FACT THAT THESE HIGH LEVEL HEADLIGHT OPTIONS ARE THE CAUSE OF MORE UNNECESSARY ACCIDENTS AND CASUALTIES THAN EVER BEFORE. *TR

REAR WHEELS LOCKED UP WHILE DRIVING...BROUGHT TRUCK IN AND WAS TOLD IT WAS NOT AN ISSUE AND NOTHING WAS WRONG. *TR

WHILE RIDING REAR-FACING IN HER CAR SEAT, MY DAUGHTER PUT HER FOOT OVER THE SIDE OF THE SEAT AND ACCIDENTALLY KICKED THE TILT-RELEASE MECHANISM ON THE LATCH STRAP, CAUSING THE STRAP TO LOOSEN SEVERAL INCHES. I AM A CPST, AND I AM CERTAIN THE SEAT WAS INSTALLED TIGHTLY AND CORRECTLY BEFORE SHE KICKED THE RELEASE. I HAD HEARD OF THIS PROBLEM HAPPENING TO OTHER PEOPLE, SO I DILIGENTLY CHECK MY SEAT EACH TIME WE USE IT. I FEEL THE DESIGN OF THE SEAT AND THE PLACEMENT OF THE TILT-RELEASE MAKES ACCIDENTAL LOOSENING A REAL DANGER FOR ANYONE USING THE SEAT. (RELATED VEHICLE INFORMATION: MODEL YEAR=2010, MAKE=DODGE, MODEL=RAM). *TR