Owner-reported complaints naming the fuel system system, filed with NHTSA
Data refreshed
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks. Every record below is an owner-reported complaint about the 2004 Dodge Stratus submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 12 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
Fuel pump went out and in order for me to replace the fuel pump you have drop the tank. I could not get the intake hose off or the smaller fuel line along side it off. And there very little room to work with to get it off. And I have purchased the vehicle a little over a year ago and was not told about any recalls on this vehicle
TL* THE CONTACT OWNS A 2004 DODGE STRATUS. WHILE DRIVING VARIOUS SPEEDS OVER A BUMP, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE REAR PASSENGER SIDE OF THE VEHICLE. IN ADDITION, THE FUEL PRESSURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 34782223. THE APPROXIMATE FAILURE MILEAGE WAS 151,000.
CAR IS LEAKING FUEL
I WENT TO VISIT SON AND YES I TOOK IT TO AUTO ZONE TO HAVE IT CHECKED TO MAKE SURE THAT EVERYTHING WAS OK TO DRIVE ON THE HIGHWAY. SO I MADE IT TO MY SONS HOME THEN I HAVE TO MAKE A RUN TO THE STORE AS I GOT BACK ON THE HIGHWAY TO DRIVE A GUY STARTS TO FLAG ME DOWN AND SAID THERE WAS SPARKS UNDER MY CAR AN SOON AS I PULL OVER TO THE SIDE OF THE ROAD THE WHOLE FRONT PART OF MY CAR CAUGHT A FIRE FIRE DEPARTMENT WAS CALLED CAR WAS TOWED. THEY SAY ITS NOTHING THEY CAN DO EVEN THROUGH IT IS A RECALL ON THE CAR FOR THAT REASON,NO ONE WILL RETURN MY CALLS FROM THE COMPANY.
CAR IS DRIVEN ON REGULAR CITY STREETS AND FREEWAYS. ROADS I DRIVE ARE PAVED - NO COUNTRY, DUSTY ROADS AND AREA ISN'T HEAVY IN POLLUTION. I PURCHASE MY GAS FROM SHELL OR CHEVRON AND REFILL AT 1/4 TO 1/3 TANK TO REDUCE CHANCE OF PICKING UP SEDIMENT FROM FUEL TANK. NOTICED WHILE DRIVING ON FREEWAY.THAT CAR WOULD DROP IN SPEED FROM 60 MPH TO 20 RATHER QUICKLY AND THEN FORGET ABOUT GOING UP A HILL. I WAS ALSO GETTING 8-10 MPG. A COUPLE WEEKS LATER I NOTICED EVEN ON LEVEL CITY STREETS THE LOSS OF POWER. CAR WAS DIAGNOSED AS CATALYTIC CONVERTER AND WITH CALIFORNIA EMISSION REGULATIONS THE COST OF PARTS AND LABOR WAS $ 1,600.00. A YEAR LATER, I NOTICED SOME LOSS OF POWER AND INCREASED FUEL CONSUMPTION. CAR WAS DIAGNOSED TO NEED CAT CONVERTER REPLACED AGAIN AND PAID ANOTHER $ 1,600.00. ALSO WAS DIAGNOSED THAT REAR MOUNTS NEEDED REPLACEMENT AND WAS WONDERING IF THIS WAS NORMAL. VERY BOUNCY RIDE. *TR
FUEL PUMP IN 2004 DODGE STRATUS, NEEDS TO BE REPLACED, HOWEVER I'VE NOTICE THESE MAKES AND MODELS STRATUS DO HAVE A RECALL PROBLEM. *TR
EVERY SINCE I HAVE HAD THIS CAR, THERE HAS BEEN A PROBLEM WITH THIS CAR STALLING WHILE I AM DRIVING. I CALLED THE 800 NUMBER FOR DODGE TO LET THEM KNOW THAT I SAW THAT THEY HAD A RECALL FOR THE PROBLEM THAT I AM HAVING ONLY TO BE TOLD THAT MY CAR IS NOT COVERED IN THIS RECALL. *TR
THE EVENTS LEADING UP THE FAILURE OF MY VEHICLE WERE, THE CAR KEPT TURNING OFF. I COULD RESTART IT AFTERWARDS WITHOUT A PROBLEM. I TOOK THE VEHICLE TO THE DODGE DEARLERSHIP AND WAS TOLD I NEEDED A NEW TRANSMISSION. THIS WAS REPAIRED UNDER THE WARRANTY. AFTERWARDS, THE CAR STALLED A FEW TIMES AND I COULD RESTART. THE LAST TIME IT STALLED I COULD NOT RESTART IT AND I WAS TOLD BY THE DEALERSHIP THAT I NEEDED A NEW FUEL PUMP. I PAID FOR THE REPAIR SERVICES AND THE NEXT SEARCHED THE RECALLS ON THE INTERNET. I JUST WANT MY $724.13 REFUNDED. THERE WAS A NHTSA RECALL, # 03V443000, REGARDING THE FUEL SYSTEM/FUEL PUMP AND ANOTHER NHTSA RECALL, # 04V313000, REGARDING THE FUEL SYSTEM/FUEL PUMP AS WELL. *TR
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS OR WHILE AT AN IDLE, THE ENGINE STALLED WITHOUT WARNING. ALTHOUGH THIS WAS INTERMITTENT IN NATURE, AFTERWARDS THE ENGINE WAS EASILY RESTARTED. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT REPAIR SHOP, WHO WAS UNABLE TO DUPLICATE THE PROBLEM. THERE WAS A NHTSA RECALL, # 03V443000, REGARDING THE FUEL SYSTEM AND ANOTHER NHTSA RECALL, # 04V313000, REGARDING THE FUEL SYSTEM AS WELL. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE MANUFACTURER WAS ALERTED.
DT*: THE CONTACT STATED DURING FILLING UP THE VEHICLE, THE GAS TANK DOES NOT CLICK ALERTING THE CONTACT IT IS FULL CAUSING GASOLINE SPILLAGE. THE DEALERSHIP HAS NOT BEEN ALERTED.
PRESSURE BUILD-UP IN THE GAS TANK CAUSED THE FUEL PUMP ASS'Y SEAL TO BLOW OUT AND GAS TO POUR OUT ON THE GROUND AS WELL AS FUMES IN THE VEHICLE. I HAD ALSO SMELLED GAS ON THE 23RD WHEN I FIRST HAD FILLED IT UP ON THE DAY OF PURCHASE. *AK
WHEN DRIVING FUEL GAUGE DROPPED TO EMPTY. AS A RESULT, CONSUMER WAS FORCED TO PUT FUEL INTO THE VEHICLE EVERYDAY. *AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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