RoadVitals

2012 Drv Elite Suite Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Jan 13, 2016
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Nov 15, 2012

What this page shows

Our database holds 2 NHTSA owner-reported complaints for the 2012 Drv Elite Suite. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–2 of 2

Suspension
Filed Jan 13, 2016

A SHACKLE BOLT THAT HOLDS THE LEAF SPRING TO THE FRAME OF THE TRAILER BROKE. THIS CAUSED THE AXLE TO MOVE FORWARD. LUCKILY THIS OCCURRED AT VERY LOW SPEED (I WAS TURNING INTO A PARKING LOT). WHEN THE AXLE MOVED FORWARD THE TIRE BEGAN TO RUB AGAINST THE SIDE OF THE TRAILER. IF THIS HAD HAPPENED AT HIGHWAY SPEED THE TIRE WOULD HAVE BLOWN OUT AND EXTENSIVE DAMAGE WOULD HAVE HAPPENED TO THE SIDE PANELS OF THE TRAILER. A TIRE BLOW OUT COULD HAVE ALSO CAUSED THE TRAILER TO BECOME UNSTABLE RESULTING IN A POSSIBLE ACCIDENT IF I HAD LOST CONTROL OF THE TRUCK AND TRAILER. THE TRAILER IS A FIFTH WHEEL TYPE TRAVEL TRAILER. THERE WAS NO REASON WHY THIS BOLT BROKE. THE TRAILER IS ONLY 3 YEARS OLD AND HAD BEEN USED VERY LITTLE. I HAVE HAD THE SHACKLE BOLT REPLACED AT A RV DEALER. THEY TOLD ME THIS TYPE OF FAILURE IS VERY VERY RARE. THE MECHANIC THAT REPLACED THE SHACKLE BOLT HAD NEVER SEEN THIS TYPE OF FAILURE ON A RV TRAVEL TRAILER. SOON AFTER I DECIDED TO HAVE ALL 14 SHACKLE BOLTS REPLACED TO ENSURE THIS PROBLEM WOULD NOT RE-APPEAR. THE COMPANY THAT REPLACED THE BOLTS ALSO HAD NEVER SEEN THIS TYPE OF PROBLEM ON A TRAVEL TRAILER. ANOTHER RV DEALER SERVICE DEPARTMENT ALSO TOLD ME THAT THEY HAD NEVER SEEN THIS TYPE OF FAILURE. I EVEN WENT SO FAR TO GO TO A RV FORUM WEBSITE TO ELICIT COMMENTS FROM OTHER RV OWNERS ON THIS MATTER. A NUMBER OF COMMENTS SAID THEY HAD NOT HEARD OF THIS PROBLEM AND THAT IT WAS A GOOD IDEA TO REPLACE ALL THE SHACKLE BOLTS. FINALLY I CONTACTED THE TRAILER MANUFACTURER - DRV. THEY ASKED FOR A PICTURE OF THE BROKEN BOLT WHICH I SENT TO THEM. I ALSO SENT THEM THE BROKEN BOLT AND A FEW SAMPLES OF THE SHACKLE BOLTS THAT HAD BEEN REPLACED. WHEN I ASKED IF THEY INTENDED TO DO ANYTHING ABOUT THIS DRV REPLIED THEY WOULD BE TAKING NO ACTION ON THIS ISSUE.

NHTSA ID
10819989
Incident
Dec 20, 2015
Mileage
10,000 mi
Other / unspecified
Filed Nov 15, 2012
Fire reported

TL* THE CONTACT OWNS A 2012 DRV ELITE SUITE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, HE WAS MADE AWARE BY ANOTHER DRIVER THAT SMOKE WAS EMITTING FROM THE REAR DRIVER SIDE WHEEL. THE CONTACT STOPPED THE VEHICLE ON THE SHOULDER OF THE ROAD. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. WHILE THE VEHICLE WAS PARKED WITH NO ONE IN THE VEHICLE THE BRAKES BEGAN TO MAKE A LOUD SCREECHING NOISE. THE TECHNICIAN STATED THE BRAKE ACTUATOR WOULD HAVE TO BE REPLACED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 12V246000 (EQUIPMENT) THAT MAY BE RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT WAS UNABLE TO VERIFY IF THE VEHICLE WAS INCLUDED IN THE RECALL. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID
10484760
Incident
Mar 23, 2012

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .