RoadVitals

2016 Drv Elite Suites All Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Dec 19, 2016
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Dec 19, 2016

What this page shows

Our database holds 1 NHTSA owner-reported complaint for the 2016 Drv Elite Suites All. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–1 of 1

Engine
Filed Dec 19, 2016

WE WERE TRAVELING FROM PENNSYLVANIA TO ARIZONA AND HAD STOPPED FOR THE DAY AT A CAMPGROUND IN NORTHERN ARIZONA. WE HAD JUST UNHOOKED OUR TRUCK FROM THE COACH AND WERE GETTING READY TO PUT OUR SLIDES OUT WHEN THE FRONT OF THE COACH SANK TO THE GROUND. I COULDN'T GET THE HYDRAULICS TO RAISE IT SO I CALLED DRV. THEY TOLD ME IT WAS PROBABLY THE HYDRAULIC PUMP THAT FAILED. WE HAVE OWNED THE UNIT SINCE MAY OF 2015 BUT THEY SAID THAT IT WAS NO LONGER UNDER WARRANTY. WE ENDED UP GETTING A LOCAL SHOP WITH A BACKHOE TO HELP RAISE THE COACH UP SO WE COULD HOOK TO IT. THIS COST US $400. WE TRAVELED TO OUR DESTINATION IN MESA, ARIZONA THE NEXT DAY AND GOT HELP FROM A LOCAL RV REPAIR SHOP TO UNHOOK THE UNIT AND PUT IT ON JACK STANDS. THE TECHNICIAN PROCEEDED TO CONTACT THE MANUFACTURER OF THE HYDRAULIC SYSTEM, LIPPERT, IN INDIANA. THEY TOLD HIM THAT IT WASN'T THE PUMP, RATHER IT WAS THE CYLINDERS. THEY SAID THAT THEY HAD OTHER OF THIS MODEL FAIL. THE TECH ASKED IF THEY WOULD COVER THIS AND THEY SAID NO, IT WAS ONLY WARRANTED FOR ONE YEAR. WE ENDED UP PAYING FOR THE NEW CYLINDERS. TOTAL COST OF THE CYLINDERS AND LABOR WAS $1790.85. WE UNDERSTAND THAT MANUFACTURERS ONLY WARRANT THEIR PRODUCTS FOR A CERTAIN PERIOD OF TIME, BUT FEEL THAT IF THEY KNEW THAT THEIR CYLINDERS WERE FAILING THEY SHOULD HAVE MADE THAT KNOWN TO US, AND REPAIRED IT BEFORE WE HAD THIS PROBLEM. HAD I BEEN UNDER THE FRONT OF THE COACH WORKING ON THE BATTERY OR GENERATOR, WHICH ARE BOTH LOCATED UNDER THE FIFTH WHEEL, I COULD HAVE POSSIBLY BEEN CRUSHED. ALSO IF THEY HAD FAILED WHILE WE WERE DRIVING ON THE ROAD THEY COULD HAVE DROPPED AND CAUSED DAMAGE OR AN ACCIDENT. *TR*DT*JB

NHTSA ID
10936336
Incident
Oct 20, 2016
Mileage
5,500 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .