RoadVitals

2011 Drv Mobile

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Mar 31, 2014
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Jan 30, 2012
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2011 Drv Mobile. 2 safety recalls have been issued covering this model year; and 1 NHTSA investigation names it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

WHEELS:RIM

Jan 30, 2012
1,701 units potentially affected
The defect: DRV SUITES (DRV), FORMERLY DOUBLETREE RV, IS RECALLING CERTAIN MODEL YEAR 2008 AND 2010-2011 SELECT, MOBILE, AND ELITE SUITE RECREATIONAL VEHICLES MANUFACTURED FROM JUNE 12,2007, THROUGH OCTOBER 27,2010 AND EQUIPPED WITH DISC BRAKES. DUE TO THE PAINT APPLIED TO THE ALUMINUM WHEEL AND HUB FACE, THE WHEEL MAY BECOME LOOSE.
The risk: THIS SITUATION CAN RESULT IN THE WHEEL/RIM MOVING, SHEARING OF THE WHEEL STUDS AND THE WHEEL COMING OFF OF VEHICLE, INCREASING THE RISK OF A CRASH.
The remedy: DRV WILL NOTIFY OWNERS, AND DEALERS WILL REMOVE THE PAINT FROM THE HUB FACE AND THE BACK OF THE WHEELS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 5, 2012. OWNERS MAY CONTACT DRV AT 1-574-457-6472.

EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH

Apr 14, 2011
92 units potentially affected
The defect: DRV IS RECALLING CERTAIN MODEL YEAR 2011 SELECT, MOBILE AND ELITE SUITE 5TH WHEEL RECREATIONAL VEHICLES EQUIPPED WITH ITC 2 WIRE DIMMER SWITCHES. THE DIMMER CIRCUIT BOARD OVERHEATS DURING USE CAUSING THE CIRCUIT BOARD AND DIMMER HOUSING TO MELT AND DEFORM. AS THE DIMMER SWITCH FAILS, THE LIGHTS MAY BECOME INOPERABLE OR NOT WORK CORRECTLY AND THERE MAY BE A NOTICEABLE SMOKE OR BURNING SMELL.
The risk: THE FAILURE OF THE DIMMER SWITCH WILL CAUSE THE LIGHTS TO STOP DIMMING AND/OR WORKING. AN OVERHEATED SWITCH CAN ALSO LEAD TO PERSONAL INJURY AND/OR FIRE.
The remedy: DEALERS WILL REPLACE THE DIMMER SWITCHES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 3, 2011. OWNERS MAY CONTACT DRV AT 1-574-457-6472.

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA11007ClosedEngineering Analysis

Wheel Separations (Broken Studs)

Opened May 27, 2011
Closed Jul 16, 2012

EA11-007 is closed with the submission of recall campaign 12V-028 submitted by DRV.The population included in the campaign action includes 1,701 model year 2008, 2010, and early-2011 DRV models Select, Mobile, and Elite Suite DRV motor homes equipped with disc brakes.The absence of wheel end loosening and/or separation reports related to DRV vehicles produced after January 2011 indicates that changes in manufacturing practices that DRV adopted have improved the integrity of the wheel end system in these vehicles.Further details of this investigation are summarized in the attached closing report.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers: 10357608, 10357609

WHEELS:LUGS/NUTS/BOLTS/STUDSLed to recall 12V028000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Filed Mar 31, 2014

TL THE CONTACT OWNS A 2011 DRV DOUBLETREE MOBILE SUITE DRV FIFTH WHEEL. THE CONTACT STATED WHILE DRIVING 70 MPH HE WAS NOTIFIED BY ANOTHER DRIVER THAT THE LANDING GEAR LOWERED AND THE GEAR HAD EXTENDED DOWN TO THE PAVEMENT. THE LANDING GEAR WAS ASSOCIATED WITH THE HYDRAULIC LEVELING SYSTEM. THERE WERE NO WARNING LIGHTS WHEN THE FAILURE OCCURRED. THE FAILURE COULD HAVE POTENTIALLY CAUSED A MAJOR CRASH TO OCCUR. THE FAILURE WAS DIAGNOSED BY THE DEALER WHO STATED THE HYDRAULIC SYSTEM CAUSED FLUID TO LEAK THROUGH AND LOWER THE LANDING GEAR LEGS. THE RV WILL BE REPAIRED WHEN THE PART BECOMES AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE FAILURE ONLY OCCURRED ONCE IN A WHILE. THE CONTACT WAS UNABLE TO DRIVE THE VEHICLE UNTIL IT WAS REPAIRED. THE FAILURE OCCURRED IN OCTOBER 2013 AND TO DATE THE PARTS ARE NOT AVAILABLE. THE RV ASSOCIATION WAS NOTIFIED OF THE FAILURE AND STATED THEY WOULD REVIEW THE DETAILS AND NOTIFY HIM. THE VEHICLE WILL BE REPAIRED UNDER THE EXTENDED WARRANTY. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000. RK

NHTSA ID
10575787
Incident
Oct 22, 2013
Mileage
5,000 mi

Compare model years

Complaint and recall counts across every year of this model

Drv Mobile by model year
YearComplaintsRecallsInvestigationsIssue Index
2011Viewing121
2010011
2008111
2005100

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.