RoadVitals

2019 Dutchmen Coleman Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Sep 14, 2021
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Aug 15, 2020

What this page shows

Our database holds 2 NHTSA owner-reported complaints for the 2019 Dutchmen Coleman. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–2 of 2

Suspension
Filed Sep 14, 2021

The contact owns a 2019 Keystone Coleman Travel trailer. The contact stated while driving 55 MPH, the passenger’s side rear tire assembly and axle detached from the trailer. The contact pulled over to the side of the roadway and had the vehicle towed to a local dealer to be diagnosed. The contact was informed that the axle bearing needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 1,000. A “voluntary” recall was done by Dutchmen for other models of campers similar to this one, but not including this one, where they were being shipped out of the factory with inadequate lube in the wheel bearings causing failure.. See link below for info on NHSTA campaign number 18V843. https://oemdtc.com/1793/18-340-insufficient-grease-on-bearings-may-cause-failure-2019-keystone-cougar-outback-passport-springdale-bullet-hideout-2019- dutchmen-aerolite-atlas-recreational-trailers

NHTSA ID
11432969
Incident
Sep 5, 2021
Mileage
1,000 mi
Brakes
Filed Aug 15, 2020

I HAVE DIFFICULTY STOPPING MY NEW TRAVEL TRAILER, I HAVE LEARNED DUE TO THIS SUBSTANDARD BRAKING ACTION, THAT THESE UNITS AXLES ARE UNDERSIZED FOR THE 10,000# GVW. IT HAS TWO 4400# AXLES EQUIPPED WITH 3500# BRAKES ON EACH. I HAVE TO SET THE BRAKE CONTROLLER AT MAXIMUM TO FEEL ANY EFFECT FROM THE TRAILER BRAKES. WHEN MANUALLY ACTIVATING THE BREAKAWAY DEVICE THE TRAILER DOES NOT STOP. I COMPLAINED TO THE DEALER SINCE IT WAS NEW A YEAR AGO BUT DESPITE NUMEROUS ATTEMPTS, THEY FAILED TO CORRECT IT ULTIMATELY STATING WE'VE DONE ALL WE CAN DO. COME TAKE IT HOME. I FEEL THAT IT IS UNSAFE TO TOW THIS VEHICLE, ESPECIALLY IN A PANIC STOP OR A BREAKAWAY SITUATION. IT IS MY OPINION, (REINFORCED BY 2 PEER REVIEWS AND COMPARISONS TO COMPARABLE SIZED TRAILERS) THAT THE TRAILER (NOT JUST MINE, BUT ALL COLEMANS OF THIS SIZE CLASS) ARE NOT SAFE TO TOW ON THE ROADS. I REALIZE IT IS MY FIGHT BUT I AM LOOKING FOR DOT STANDARDS THAT ADDRESS THE MINIMUM RATING OF THE AXLES AND BRAKING SYSTEMS ON TRAVEL TRAILERS. THESE TRAILERS ARE ALSO A DANGER TO INNOCENT TRAVELERS SHOULD AN EXTREME EVENT OCCUR!! ONE CAN IMAGINE THE RESULTS OF THE LOSS OF CONTROL OF THESE QUITE LARGE IN SUMMER TRAFFIC.*DT*JB*DT*JB

NHTSA ID
11349557
Incident
Jun 11, 2019
Mileage
1,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .