RoadVitals

2002 Dutchmen Lite

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Aug 16, 2008
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Sep 21, 2010
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2002 Dutchmen Lite, most frequently naming the other / unspecified category. 2 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Other / unspecified1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
10V428000

EQUIPMENT

Sep 21, 2010
1,494 units potentially affected
The defect: DUTCHMEN IS RECALLING CERTAIN MODEL YEAR 2001-2002 FIFTH AVENUE, SIGNATURE, AND MODEL YEAR 2003-2004 COLORADO RECREATIONAL VEHICLES EQUIPPED WITH DIMPLEX ELECTRAFLAME, SYMPHONY, OR OPTIFLAME BRANDED ELECTRIC FIREPLACES, STOVES, AND FIREPLACE INSERTS. THE PLUG IN REMOTE CONTROL RECEIVER FOR THE FIREPLACE CAN OVERHEAT.
The risk: AN OVERHEATED RECEIVER COULD CAUSE A FIRE.
The remedy: DUTCHMEN IS WORKING WITH DIMPLEX AND DIMPLEX WILL PROVIDE OWNERS A FREE REPLACEMENT PLUG-IN REMOTE CONTROL KIT. THE SAFETY RECALL BEGAN ON JANUARY 28, 2011. OWNERS MAY CONTACT DIMPLEX NORTH AMERICA CUSTOMER SERVICE AT 1-888-346-7539.
DUTCHMEN MANUFACTURING, INC.View on NHTSA.gov
03V465000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Nov 12, 2003
24,113 units potentially affected
The defect: ON CERTAIN TRAVEL TRAILERS EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE OVENS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.
The risk: AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.
The remedy: SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR DUTCHMEN AT 574-537-0700.
DUTCHMEN MANUFACTURING, INC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Other / unspecified
Filed Aug 16, 2008
Fire reported

6-28-2008 DISCOVERED FIRE IN OUR 2002 DUTCHMEN LITE TRAVEL TRAILER. UPON INSPECTION I FOUND THE MICROWAVE OVEN RUNNING AND WAS THE SOURCE OF THE FIRE. 7-3-08 REALIZED OUR MICROWAVE WAS THE SUBJECT OF NHTSA RECALL NUMBER 03E044000. IT IS A SAMSUNG MODEL# MR5491G MANUFACTURED FEBRUARY 2002. ON 7-3-08 I ALSO CALLED THE SAMSUNG COMPANY AND INFORMED THEM OF MY MISFORTUNE. I'VE SENT SAMSUNG PICTURES AND ESTIMATES OF DAMAGES PER THEIR REQUEST, AS WELL AS REMOVING THE OVEN FROM THE TRAILER AND DRIVING IT 50 MILES ONE WAY TO THEIR NEAREST SERVICE CENTER FOR REPAIRS. THEY HAVE SINCE INFORMED ME THAT IT IS NOT REPAIRABLE. I'M VERY FRUSTRATED WAITING ON THEIR CLAIMS DEPARTMENT TO RESPOND. WE ARE MISSING OUR MUCH CHERISHED CAMPING SEASON AND I DON'T KNOW WHAT STEPS TO TAKE SHORT OF HIRING A LAWYER, WHICH ISN'T IN MY BUDGET. PLEASE HELP. WHAT DO I DO NEXT. SAMSUNG CLAIM NUMBER FOR MY CASE IS 3000160265. IF YOU CAN HELP I WOULD APPRECIATE IT. *TR

NHTSA ID
10238510
Incident
Jun 28, 2008

Compare model years

Complaint and recall counts across every year of this model

Dutchmen Lite by model year
YearComplaintsRecallsInvestigationsIssue Index
2003110—
2002Viewing120—
2001010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.