RoadVitals

2015 Eldorado Mobility Amerivan

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Feb 22, 2023
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Oct 13, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2015 Eldorado Mobility Amerivan, most frequently naming the suspension category. 1 safety recall has been issued covering this model year; and 1 manufacturer communication is on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Suspension1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V649000

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Oct 13, 2017
6,145 units potentially affected
The defect: Eldorado Mobility Inc. (Eldorado Mobility) is recalling certain 2010-2017 Amerivan vehicles. The crimp fasteners that secure the fuel line connectors may not be fully crimped, allowing fuel to leak.
The risk: A fuel leak in the presence of an ignition source can increase the risk of a fire.
The remedy: Eldorado Mobility will notify owners, and dealers will replace the fuel lines, free of charge. Owners may contact Eldorado Mobility customer service at 1-800-955-9086. Note: This recall supersedes recall 16V222. The recall began on December 5, 2017. Any vehicle previously repaired under that campaign, needs to be remedied again under this campaign.
Eldorado Mobility IncView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Suspension
Filed Feb 22, 2023

The contact owns a 2015 Dodge Grand Caravan modified by Eldorado Mobility Amerivan. The contact stated while driving at various speeds, the rear side of the vehicle was leaning towards the driver's side. The contact was able to drive to her destination; however, the contact stated that she stopped driving the vehicle as it was unsafe to drive. The vehicle was taken to an unknown dealer, who informed the contact that they could not assist as only Eldorado Mobility could repair the vehicle. The contact related the failure to NHTSA Campaign Numbers: 17V363000 (Suspension) and 15V264000 (Suspension). The manufacturer was notified of the failure. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 150,000.

NHTSA ID
11508546
Incident
Dec 22, 2021
Mileage
150,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

EDM-17-001

STRUCTURE:BODY:HATCHBACK/LIFTGATE

This communication provides instructions to install an Emergency rear hatch release latch required on certain 2013-2017 Chrysler Amerivan PT vehicles. This latch was not installed on vehicles built during November 2016 and May 2017.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Eldorado Mobility Amerivan by model year
YearComplaintsRecallsInvestigationsIssue Index
2017010—
2016010—
2015Viewing110—
2014010—
2013010—
2012010—
2011010—
2010010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.