RoadVitals

2013 Eldorado Passport

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest May 4, 2015
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2013 Eldorado Passport. 2 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
15V260000

ELECTRICAL SYSTEM:WIRING

May 4, 2015
117 units potentially affected
The defect: Eldorado National-California, Inc. (Eldorado National) is recalling certain model year 2012-2014 Passport HD vehicles manufactured May 1, 2012, to June 30, 2014. In the affected vehicles, the power cable that connects the starter motor to the alternator may chafe on the auxiliary air conditioning compressor bracket.
The risk: If the wire chafes, the wire may short to ground, increasing the risk of a fire.
The remedy: ElDorado National has notified owners, and dealers will inspect & secure the wires to protect them from rubbing on the compressor bracket. Any wire that is damaged will be replaced. These repairs will be performed free of charge. The recall began on May 15, 2015. Owner's may contact Eldorado National customer service at 1-909-591-9557.
Eldorado National- California, Inc.View on NHTSA.gov
14V030000

ELECTRICAL SYSTEM

Feb 4, 2014
548 units potentially affected
The defect: Eldorado National (California), Inc. (Eldorado) is recalling certain model year 2005-2012 Axess, 2006-2013 E-Z Rider II and 2013 Passport buses equipped with Sure Power-brand battery equalizers or DC-DC converters containing a particular epoxy sealing, aka 'potting', compound. The specific potting compound used in the subject products for insulation was found to be capable of conducting electricity after being exposed to heat.
The risk: Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.
The remedy: Eldorado will notify owners, and dealers will replace the equalizers or converters, free of charge. The recall began on February 15, 2014. Owners may contact Eldorado at 1-909-591-9557. Eldorado's number for this recall is EQ-14-002.
Eldorado National- California, Inc.Manufacturer number EQ-14-002View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Compare model years

Complaint and recall counts across every year of this model

Eldorado Passport by model year
YearComplaintsRecallsInvestigationsIssue Index
2018010—
2017010—
2014010—
2013Viewing020—
2012010—
2010010—
2009030—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.