RoadVitals

Enc Recalls, Complaints & Safety Data

NHTSA safety recalls, owner-reported complaints and investigations, by model and model year · 1997–2014

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received. This total counts a complaint once for each Enc model year it names.
1
Safety recallsDistinct NHTSA recall campaigns covering at least one Enc model year. One campaign can cover several models and many model years; it is counted once here.
10
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Models coveredModels with at least one model year that has enough NHTSA data to publish.
12
18 model years

Overview

Our database holds 1 NHTSA owner-reported complaint filed against Enc vehicles. Our database also holds 10 safety recall campaigns covering at least one Enc model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Enc models

Ordered by total owner-reported complaint volume, which is not a ranking of quality

Enc models with published safety data
ModelModel yearsComplaintsRecalls
Axess2004–201403
Bus1997–200501
Escort Re2004–200601
Escort Rea1998–200603
Ez-Rider1998–200501
Ez-Rider Ii2003–201404
Ez-Rider Max2004–201001
Ezrii2003–200501
Mstii200601
Transmark2004–200601
Transmark Re1998–200302
Xhf2004–201202

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Complaint totals count a report once for each model year it names; recall totals count a campaign once per model.

Recently issued recalls

The 8 newest campaigns covering a Enc vehicle in our database

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
14V1080003 Enc models

ENGINE AND ENGINE COOLING:ENGINEEldorado National-California, Inc. (Eldorado) is recalling certain model year 2007-2014 Axess transit buses, 2008-2014 E-Z Rider II transit buses, and 2008-2012 XHF transit buses, equipped with certain Cummins Westport Model ISL G or ISX12 G engines. Condensation in the intake manifold may freeze during cold weather conditions and interfere with the proper operation of the intake manifold pressure sensor.

10V568000Ez-Rider Ii

STEERING:LINKAGES:DRAG:LINK:CONNECTIONELDORADO NATIONAL - CALIFORNIA IS RECALLING CERTAIN MODEL YEAR 2006-2011 EZ RIDER II BUSES MANUFACTURED FROM APRIL 1, 2006, THROUGH NOVEMBER 30, 2010, WITH A DEFECTIVE STEERING DRAG LINK. THE DRAG LINKS ARE NOT OF SUFFICIENT STRENGTH FOR THE DUTY CYCLE IN WHICH THEY ARE OPERATING. THE DRAG LINKS HAVE EXPERIENCED FATIGUE FAILURE AT THEIR REAR ADJUSTMENT POINT.

09V4070003 Enc models

INTERIOR LIGHTINGELDORADO NATIONAL IS RECALLING CERTAIN MODEL YEAR 2002-2010 TRANSIT BUSES, EQUIPPED WITH LUMINATOR HORIZON LED SIDE DESTINATION SIGNS. THE CONNECTOR BOARD CAN CORRODE DUE TO AN ACCUMULATION OF MOISTURE UNDER THE CONNECTOR.

07V272000Escort Rea, Transmark Re

FUEL SYSTEM, OTHER:DELIVERYON CERTAIN REAR ENGINE BUSES BUILT WITH PROPANE TANKS, WELD FAILURES ARE OCCURRING AT THE POINT WHERE THE CONNECTING TUBES MEET THE TANK BODY.

07V045000Mstii

EQUIPMENT ADAPTIVE/MOBILITYON CERTAIN TRANSIT BUSES EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 403, 'PLATFORM LIFT SYSTEMS FOR MOTOR VEHICLES.' THE INNER BARRIER INTERLOCK SWITCH SYSTEM IN THE LIFT BASEPLATE MAY NOT DETECT THE PRESENCE OF A PASSENGER (EITHER WHEELCHAIR OR STANDEE) ON THE BARRIER AND CAN ALLOW THE PLATFORM TO MOVE DOWN MORE THAN ONE INCH BELOW FLOOR LEVEL WHEN OCCUPIED.

05V4160006 Enc models

FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMPON CERTAIN TRANSIT BUSES EQUIPPED WITH CUMMINS ISB-02 DIESEL ENGINES BUILT WITH EMC CONTROLLED FUEL LIFT PUMPS. ERRATIC VOLTAGE SUPPLY TO THE FUEL LIFT PUMP CAUSES PREMATURE ELECTRIC BRUSH WEAR INTERNAL TO THE FUEL LIFT PUMP. THIS PREMATURE WEAR COULD RESULT IN FUEL LIFT PUMP FAILURE AND IN SOME CASES MAY CAUSE AN ENGINE STALL CONDITION.

05V129000Ezrii

ENGINE AND ENGINE COOLINGON CERTAIN TRANSIT BUSES EQUIPPED WITH WEBASTO HEATERS, THE BURNER TUBES ARE MADE OF MATERIAL THAT DOES NOT MEET SPECIFICATION AND COULD FAIL PREMATURELY.

05V114000Escort Rea, Ez-Rider

FUEL SYSTEM, DIESELON CERTAIN TRANSIT BUSES EQUIPPED WITH CUMMINS ISB DIESEL ENGINES, THE FUEL LIFT PUMP COULD FAIL IN A MANNER WHICH RESULTS IN ENGINE FUEL STARVATION, WHICH COULD RESULT IN A STALL CONDITION. POTENTIAL LIFT PUMP FAILURE MODES INCLUDE: BRUSH WEAR OUT, BUSHING FAILURE, ROTOR TAB INSERT FAILURE, OR ANY OTHER FAILURE MODE THAT WOULD CAUSE THE FUEL PUMPING ELEMENT TO STOP SPINNING.

Browse by model year

Every year with at least one publishable Enc model year

Data sources

Data on this page last refreshed .