2018 Entegra Anthem Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2018 Entegra Anthem, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Engine545.5%
- Fuel system327.3%
- Body & structure218.2%
- Powertrain (other)19.1%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
Having heard rumors for some time of the dreaded DEF shut down while using our motorcoach, without a recall of the unit , we have to assume the coach is safe to use. Ours had been parked in the storage building for about 10 days. Yesterday I went to get it out.When I started the coach it immediately turned on the check engine warning. It threw 3 codes, SPN#3374, SPN#3031, & SPN#1761. I’m told the engine will derate first by 25%, next it debates by 40%, then finally to limp mode of 5 mile per hour. If this had happened the week before I would have had a wife and two dogs, in 95 degree weather with no engine, no air conditioning and about 250 miles from home. When I contacted the manufacturer I was told Parts might be available mid August to September. Fortunately I was at home. There are any number of people being left at the side of the road waiting on a tow truck. We are using what is considered a Gen 6, or a Generation #6, the replacement is to be a Gen7, which seems to have a better reliability but is currently unavailable. The codes have been emailed to the manufacturer and they have had enough experience that they know what the problem is.
DEF failure 7/28/2020. Can not drive Vehicle. Goes into slow mode There are warning lights and messages that state do not drive.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
Having heard rumors for some time of the dreaded DEF shut down while using our motorcoach, without a recall of the unit , we have to assume the coach is safe to use. Ours had been parked in the storage building for about 10 days. Yesterday I went to get it out.When I started the coach it immediately turned on the check engine warning. It threw 3 codes, SPN#3374, SPN#3031, & SPN#1761. I’m told the engine will derate first by 25%, next it debates by 40%, then finally to limp mode of 5 mile per hour. If this had happened the week before I would have had a wife and two dogs, in 95 degree weather with no engine, no air conditioning and about 250 miles from home. When I contacted the manufacturer I was told Parts might be available mid August to September. Fortunately I was at home. There are any number of people being left at the side of the road waiting on a tow truck. We are using what is considered a Gen 6, or a Generation #6, the replacement is to be a Gen7, which seems to have a better reliability but is currently unavailable. The codes have been emailed to the manufacturer and they have had enough experience that they know what the problem is.
DEF failure 7/28/2020. Can not drive Vehicle. Goes into slow mode There are warning lights and messages that state do not drive.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
We had our third different window adhesive bonds fail. Which is the same issue as the recall below. The mfg has stated that they will not cover this issue. Case Number: [XXX] VIN: [XXX] Unfortunately, due to the length of time out of warranty Lippert will not be able to assist in warranty coverage. NHTSA Safety Recall: 21E-047 was for 2019 thru 2020 NHTSA Campaign Number: 21V529000 Manufacturer Jayco, Inc. Components STRUCTURE, EQUIPMENT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Had a windows fall off the motorhome while driving, we did not realize it was missing until we arrived at the next campground . Our 2018 was one of the last 2018 build by ENTEGRA has the same issue as the 2019 recall NHTSA Campaign Number: 21V529000. After the first failure, I checked the other windows and found a second failed window. Have contacted Lippert Customer Care Center and they will not provide any type of support to have this issue fixed.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
Having heard rumors for some time of the dreaded DEF shut down while using our motorcoach, without a recall of the unit , we have to assume the coach is safe to use. Ours had been parked in the storage building for about 10 days. Yesterday I went to get it out.When I started the coach it immediately turned on the check engine warning. It threw 3 codes, SPN#3374, SPN#3031, & SPN#1761. I’m told the engine will derate first by 25%, next it debates by 40%, then finally to limp mode of 5 mile per hour. If this had happened the week before I would have had a wife and two dogs, in 95 degree weather with no engine, no air conditioning and about 250 miles from home. When I contacted the manufacturer I was told Parts might be available mid August to September. Fortunately I was at home. There are any number of people being left at the side of the road waiting on a tow truck. We are using what is considered a Gen 6, or a Generation #6, the replacement is to be a Gen7, which seems to have a better reliability but is currently unavailable. The codes have been emailed to the manufacturer and they have had enough experience that they know what the problem is.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .