RoadVitals

2020 Entegra Qwest Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
+1 complaint in 30 days
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
1
Reports on file since Jun 5, 2023

What this page shows

Our database holds 2 NHTSA owner-reported complaints for the 2020 Entegra Qwest. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–2 of 2

ElectricalEngineFuel system
Filed Aug 31, 2026

I am reporting a severe, repeating, and life-threatening safety defect involving the Mercedes-Benz Sprinter chassis on my 2020 Entegra Qwest motorhome. The vehicle intermittently and without warning drops into "limp mode" while traveling at highway speeds. When this occurs, the vehicle suffers a sudden, drastic loss of propulsion, forcing the motorhome down to dangerously low speeds on active, high-speed roadways. This defect has created imminent near-crash conditions on multiple occasions, exposing my family and surrounding drivers to extreme danger. The vehicle has been taken to an authorized repair facility five separate times for this exact issue. The mechanics have been completely unable to diagnose or permanently repair the root cause of this failure, and the vehicle remains inherently dangerous to operate. We’ve asked Mercedes to buy it back or pay it off and they tell us too bad so sad can’t help you but they also said on the last invoice that they can’t fix it. I’m not sure what date to put below here on the additional details because it happened five times so I’ll show the last incident.

NHTSA ID
11761025
Incident
Jul 26, 2026
Filed Jun 5, 2023

In Sprinter chassis JAYCO QWEST 24TRecrecrational Vehicle Driving 4-lane highway with high wind from my right - tractor trailer passed me on my left, causing a Venturi between our vehicles which caused left rear window to fail, being sucked into lower pressure Venturi in cloud of shattered glass that fell onto pavement

NHTSA ID
11525476
Incident
May 28, 2023

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .