RoadVitals

2020 Entegra Reatta Recalls

Safety recall campaigns filed with NHTSA that cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
Recall campaignsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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Newest Nov 16, 2021
Carrying an NHTSA advisoryCampaigns where NHTSA told owners not to drive the vehicle, or to park it outside, until the repair is done.
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Open investigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Recall campaigns

6 campaigns cover this model year — what the defect is, what it could cause, and what the remedy is

21V886000

SUSPENSION:REAR

Nov 16, 2021
625 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain 2020-2022 Anthem, Embark, Reatta, and Reatta XL motorhomes. The rear suspension mounting fasteners that attach the rear-drive axle to the rear suspension may not have been tightened properly, which could allow the fasteners to loosen or break.
The risk: Loose or broken suspension fasteners can allow the rear-drive axle to shift out of place, increasing the risk of a crash.
The remedy: Jayco will work with Shyft to notify owners, and dealers will inspect the rear suspension fasteners for damage, and replace and tighten them as necessary, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Jayco customer service at 1-800-283-8267.
Jayco, Inc.View on NHTSA.gov
21V769000

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Sep 29, 2021
994 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Anthem, Aspire, Cornerstone, Reatta, Reatta XL, and Jayco Embark Class A motorhomes. The instrument cluster may intermittently go blank while the vehicle is in motion.
The risk: A blank instrument cluster display may be missing critical information such as the vehicle's speed and warning lights, which can increase the risk of a crash.
The remedy: Dealers will update the control module software, and reroute and secure the duct work, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
Jayco, Inc.Manufacturer number NoneView on NHTSA.gov
21V529000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER; STRUCTURE

Jul 13, 2021
833 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain 2019-2021 Anthem, Aspire, Cornerstone, Insignia, Reatta, and Embark recreational vehicles equipped with Hehr 6400 series windows. The adhesive that bonds the vented portion of the window may fail.
The risk: Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
The remedy: Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed August 31, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903569.
Jayco, Inc.Manufacturer number 9903569View on NHTSA.gov
20V547000

ELECTRICAL SYSTEM

Sep 9, 2020
166 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain 2019-2020 Entegra Reatta and Jayco Embark and 2020 Entegra ReattaXL motorhomes. The electronic control center circuit board may be damaged from voltages over 17 volts, causing the components on the board to become damaged.
The risk: A damaged circuit board could increase the risk of a fire.
The remedy: Jayco will notify owners, and dealers will install an additional circuit module to the existing component board to provide over-current protection, free of charge. The recall began October 13, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903518.
Jayco, Inc.Manufacturer number 9903518View on NHTSA.gov
19V626000

STEERING:HYDRAULIC POWER ASSIST:PUMP

Aug 28, 2019
101 units potentially affected
The defect: Entegra Coach (Entegra) is recalling certain 2019-2020 Insignia, Anthem, Aspire, Cornerstone, Reatta, and Reatta XL motorhomes. The upper and lower steering shaft bolts may have been insufficiently tightened, allowing the steering column shaft to come loose.
The risk: A loose steering column shaft may cause a loss of steering control, increasing the risk of a crash.
The remedy: Entegra will notify owners, and dealers will inspect and tighten the upper and lower steering shaft bolts, as necessary, free of charge. The recall began September 23, 2019. Owners may contact Entegra customer service at 1-800-517-9137. Entegra's number for this recall is 9901434.
Entegra CoachManufacturer number 9901434View on NHTSA.gov
19V178000

TRAILER HITCHES

Mar 6, 2019
39 units potentially affected
The defect: Entegra Coach (Entegra) is recalling certain 2019-2020 Entegra Reatta motorhomes. While the motorhome was being delivered, the tow hitch may have been damaged, compromising the motorhome's ability to safely tow vehicles.
The risk: The damaged hitch may result in the towed vehicle separating from the motorhome, increasing the risk of a crash.
The remedy: Entegra has notified owners, and dealers will replace the hitch, free of charge. The recall began March 15, 2019. Owners may contact Entegra's customer service at 1-800-517-9137. Entegra's number for this recall is 9903429.
Entegra CoachManufacturer number 9903429View on NHTSA.gov

What a recall is

Safety recall
A safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
Safety investigation
NHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
Manufacturer communication
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Elsewhere on this vehicle

Data sources