The contact owns a 2019 Escape E21C Travel Trailer. The contact stated while hauling the trailer, the front panel detached and flew in the air. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and stated that the warranty had expired. No further assistance was provided. The failure mileage was unknown. The contact stated that the manufacturer failed to notify trailer owners of the issue.
- NHTSA ID
- 11431665
- Incident
- Aug 27, 2021