RoadVitals

2024 Escape Escape 21 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest May 4, 2026
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
1
Reports on file since May 4, 2026

What this page shows

Our database holds 1 NHTSA owner-reported complaint for the 2024 Escape Escape 21. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–1 of 1

Other / unspecified
Filed May 4, 2026

The contact owns a 2024 Escape 21C. The contact stated that the vehicle trailer has required an abnormal number of repairs, including a broken and decomposed hitch. The contact also reported 2 flat tires and discovered that a trailer misalignment caused the issue. The vehicle was taken to an independent mechanic, where a hitch misalignment was diagnosed. The issue persisted. The vehicle was then taken to another independent mechanic, where it was again diagnosed as having an improperly aligned hitch. The hitch issue has caused additional problems, including damage to the exhaust and engine failure. The vehicle was repaired again, but the issue persisted. The vehicle has not been repaired since. The manufacturer was notified of the issue. The approximate failure mileage was 5,000.

NHTSA ID
11735588
Incident
Jul 16, 2025
Mileage
5,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .