RoadVitals

1998 Explorer Van Chevrolet Astro

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Jan 23, 2003
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 1998 Explorer Van Chevrolet Astro. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
03V016000

STRUCTURE

Jan 23, 2003
2,600 units potentially affected
The defect: ON CERTAIN CONVERSION VANS EQUIPPED WITH RUNNING BOARDS SUPPLIED BY PRODESIGN, INC., THAT INCORPORATE A COURTESY LIGHT, EXPOSURE TO EXCESSIVE MOISTURE AND ROAD SALT, A HIGH RESISTANCE ARC CAN OCCUR IN THE WIRING OF THE COURTESY LIGHT. WHEN THIS OCCURS, THE LIGHT WIRES CAN OVERHEAT TO THE POINT WHERE THEY MAY MELT THE RUNNING BOARD.
The risk: THIS COULD POTENTIALLY LEAD TO A FIRE.
The remedy: DEALERS WILL REPLACE THE COURTESY LIGHT. OWNER NOTIFICATION BEGAN JANUARY 23, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT EXPLORER VAN AT 1-800-926-7878.
EXPLORER VAN COMPANYView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.