RoadVitals

2017 Fccc S2

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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Latest Oct 4, 2016
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2017 Fccc S2. 2 safety recalls have been issued covering this model year; and 128 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH; SERVICE BRAKES

Oct 4, 2016
11 units potentially affected
The defect: Daimler Trucks North America, LLC (DTNA) is recalling certain model year 2017 Freightliner Custom Chassis (FCCC) S2 bus chassis manufactured November 25, 2015, through April 27, 2016. The brake transmission shift interlock feature may be inoperable making it possible to shift into a drive gear without first pressing the brake pedal.
The risk: This condition can result in the vehicle moving unintentionally or rolling away, increasing the risk of injury or a crash.
The remedy: DTNA will notify owners, and dealers will update the vehicle's software, free of charge. The recall began on November 30, 2016. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-726.
Daimler Trucks North America LLCManufacturer number FL-726View on NHTSA.gov

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; SERVICE BRAKES, HYDRAULIC

Sep 14, 2016
3,329 units potentially affected
The defect: Daimler Trucks North America, LLC (DTNA) is recalling certain model year 2016-2017 Freightliner Custom Chassis (FCCC) S2 chassis and Freightliner Business Class M2 trucks and non-school buses manufactured March 3, 2015, to September 8, 2016, equipped with ICU3s instrument clusters and hydraulic brakes. In the event of a brake malfunction, these clusters may illuminate the Brake System Malfunction telltale/indicator lamp with the word "PARK" instead of the word "BRAKE". As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays," and number 105, "Hydraulic and Electric Brake Systems."
The risk: If "PARK" illuminates instead of the word "BRAKE," the driver will be unaware of a braking issue or malfunction, increasing the risk of a crash.
The remedy: DTNA will notify owners, and dealers will replace the ICU3s instrument clusters with new clusters, free of charge. An interim notification letter was sent to owners on November 4, 2016. The remedy is now available. A second notice was mailed to owners on April 17, 2017. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-724.
Daimler Trucks North America LLCManufacturer number FL-724View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

CXA_10_17_CARB Truck Chec

ENGINE

CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the Clean Truck Check.

MYCOM_05142024-1

ENGINE

My Communications for SSI DEF Header Warranty Policy Extension for B6 7 Engines Model Years 2017-2021

CumminsB6.7SSI

ENGINE AND ENGINE COOLING

Extended Warranty Policy for certain Cummins B6.7 engines with SSI DEF headers for EPA and CARB Emissions Reporting

SBU49-010

ENGINE AND ENGINE COOLING

FCCC Service Bulletin for DEF Connector Reinforcement Caps. Some customers experience separation of the diesel exhaust fluid (DEF) lines from the connection ports in extreme cold temperatures. To prevent this, a process was developed to secure the lines with wire ties. A new reinforcement cap has been developed to simplify this process at the DEF connection fittings.

ICI21-003

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Superseding Letter to an Important Campaign Information Letter to announce a reimbursement available to dealers for travel to a customer's location to perform a recall or field service campaign. Potential travel reimbursement applies to DTNA truck dealers and Detroit Diesel distributors. Thomas Built Buses will be addressed separately. This letter supersedes ICI20-022R.

SBU35-012

POWER TRAIN

FCCC Service Bulletin for Axle Flange Gasket Replaced with O-Ring. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000). The new O-ring will provide better sealing and is reusable. It is quicker and easier to use compared to the paper gasket, because using a paper gasket requires cleaning the hub when the axle shaft is removed.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Fccc S2 by model year
YearComplaintsRecallsInvestigationsIssue Index
2025000
2024000
2023000
2022020
2021020
2020010
2019010
2018000
2017Viewing020
2016010
2012010
2011030
2010030
2009030
2008030
2007030
2006010
2005010

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.