RoadVitals

2017 Fccc Xcr

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
9
Latest Dec 23, 2021
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2017 Fccc Xcr. 9 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 140 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

9 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

ELECTRICAL SYSTEM; EXTERIOR LIGHTING:BRAKE LIGHTS; EXTERIOR LIGHTING:TURN SIGNAL

Dec 23, 2021
24,869 units potentially affected
The defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2018 Freightliner Custom Chassis XBP, 2017-2020 XBR, 2017-2022 XBS, 2016-2019 XCL, 2016-2023 XCM, 2017-2021 XCP, 2016-2023 XCR, and 2017-2023 XCS recreational vehicle chassis. The rear mounted Power Distribution Module (PDM) may have internal damage, which could result in the rear marker lights, brake lights, or turn signals not functioning.
The risk: Non-functioning brake lights, rear markers, or turn signals can reduce vehicle visibility to other drivers, increasing the risk of a crash.
The remedy: Dealer will install a secondary fused harness, free of charge. Owner notification letters were mailed March 18, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL917. This recall is an expansion of NHTSA recalls 20V-404 and 18V-502. Vehicles previously recalled will need to receive the new remedy repair once it is available.
Daimler Trucks North America, LLCManufacturer number FL917View on NHTSA.gov

TIRES:VALVE

Nov 23, 2021
16,676 units potentially affected
The defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2017-2019 Freightliner Custom Chass XCL, 2017-2022 XCM, XCS, 2017-2023 MC, XCR, 2018-2019 XBR, 2018-2020 XBS, 2018-2022 MBC, MT55, S2C, S2G, S2RV vehicles. The tire valve stem extension for the inner wheel may come into contact with the outer wheel rim opening and become damaged.
The risk: Damage to the valve stem extension may result in a loss of tire pressure of the inner wheel, increasing the risk of a crash.
The remedy: Dealers will remove the inner valve stem extensions and stabilizers, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL912. Note: This recall supersedes and expands recall 20V-529 (FL-861). Vehicles previously repaired under 20V-529 will need to have the new remedy completed under this recall.
Daimler Trucks North America, LLCManufacturer number FL912View on NHTSA.gov

TIRES; TIRES:VALVE

Sep 1, 2020
10,359 units potentially affected
The defect: Daimler Trucks North America LLC (DTNA) is recall certain 2018-2019 Freightliner Custom Chass XCL, 2018-2021 Freightliner XCM chassis, XCS Chassis and MC Chassis and 2017-2021 XCR Chassis. The tire valve stem extension for the inner wheel may come in contact with the outer wheel rim opening and become damaged.
The risk: Extensive damage to the valve stem extension may result in a loss of tire pressure of the inner wheel, increasing the risk of a crash.
The remedy: DTNA will notify owners and dealer will inspect the inner wheel valve stem stabilizers and adjust as needed, free of charge. If the adjustment does not resolve the issue then the inner valve stem will be replaced, free of charge. The recall began October 29, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-861.
Daimler Trucks North America LLCManufacturer number FL-861View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

AQ18002ClosedAudit Query

Daimler Trucks North America Recalls

Opened Apr 23, 2018
Closed Jul 11, 2024

On April 23, 2018, the National Highway Traffic Safety Administration (“NHTSA”) opened Audit Query (AQ18002) to assess the timeliness and scope of four recalls filed by Daimler Trucks North America, LLC (“DTNA”). NHTSA subsequently expanded AQ18002 to examine the timeliness and scope of three additional DTNA recalls and compliance with early warning reporting and manufacturer communications reporting requirements. NHTSA and DTNA entered into a Consent Order on December 29, 2020, to resolve NHTSA’s assertions that certain recalls within the scope of AQ18002 were untimely, DTNA failed to timely submit certain manufacturer communications to NHTSA, and DTNA failed to submit field reports to NHTSA as required. As part of the Consent Order, DTNA agreed to a total civil penalty of thirty million dollars ($30,000,000), of which ten million dollars ($10,000,000) was paid on January 12, 2021. Also, of that total civil penalty, DTNA agreed to spend five million dollars ($5,000,000) on the specific performance obligations to develop advanced data analytics capabilities to enhance its ability to detect and study emerging safety-related defect trends on its vehicles (“Safety Data Analytics infrastructure”) and an advanced data analytics and reporting platform that integrates data on emerging safety-related defect trends on its vehicles and recall lessons learned (“Safety Communications Platform”). The Consent Order also held fifteen million dollars ($15,000,000) of the civil penalty in abeyance pending DTNA’s satisfactory completion of the requirements of the Consent Order, and its compliance with the Safety Act, and regulations thereunder. NHTSA and DTNA agreed to a two-year term for the Consent Order—with an option for NHTSA to extend the Consent Order for an additional year, if warranted. In the Consent Order, DTNA agreed to numerous performance obligations, including monthly meetings with NHTSA to discuss potential safety issues, recent manufacturer communications, and recall decision-making, among other things; quarterly meetings with NHTSA to discuss DTNA’s progress on the performance obligations under the Consent Order, including the Safety Data Analytics infrastructure and Safety Communications Platform, and any issues related to compliance with the Consent Order, Safety Act, or regulations; development of written procedures and employee training materials to help DTNA comply with its legal obligations to timely identify and report safety defects and noncompliances, submit complete and accurate recall filings, and timely submit manufacturer communications and field reports to NHTSA; and identifying and reporting previously unreported manufacturer communications and field reports. Also, via the Consent Order, DTNA acknowledged that the failure or inability to identify a specific root cause, develop an adequate remedy or repair, or confirm the affected population of vehicles are not bases for delaying filing a recall with NHTSA. On December 22, 2022, NHTSA extended the Consent Order for a term of one year due to concerns about DTNA’s compliance with its recall-related obligations. Specifically, NHTSA expressed concerns about the completeness of DTNA’s recall reports and issues identified with owner notification letters during the term of the Consent Order, as well as the length of time that DTNA took to consider a straightforward noncompliance issue before filing a recall and DTNA’s interactions with NHTSA during the term of the Consent Order. NHTSA addressed these concerns with DTNA during the third year of the Consent Order. The extended term of the Consent Order expired on December 28, 2023. Based on the Consent Order, this investigation, AQ18002, is closed. Closure of this AQ has no bearing on the terms of the Consent Order or DTNA’s ongoing legal obligations, and it does not represent a determination by NHTSA as to DTNA’s performance under the Consent Order.

EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

WI24-019

ENGINE

Warranty Information letter for Detroit Line or Line Seal, High Pressure Fuel Injector Standard Repair Time Updates

CXA_10_17_CARB Truck Chec

ENGINE

CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the Clean Truck Check.

ICI24-006

ENGINE AND ENGINE COOLING

Important Campaign Information letter for FL974 - Revised Bulletin & Population

FL974

ENGINE AND ENGINE COOLING

Revised Emissions Recall: Cummins DEF Sensor Shortage. REVISION: Some vehicles formerly in Group F have been moved to Group G and have been assigned a new part number as specified in Table 1. An SRT for 'Calibration Code Only: Update or Confirm' has been added, as shown in Table 2, to be used when a new DEF header is not required. There have been some other minor changes to the work instructions and SRT times.

FL974

ENGINE AND ENGINE COOLING

Emissions Recall: Cummins DEF Sensor Shortage

511452

ELECTRICAL SYSTEM

FCCC X-Line chassis, equipped with a certain rear mounted Power Distribution Module (PDM), may experience cracked internal solder joints, which after a period of vehicle use may lead to intermittent open circuits, in which the rear marker lights, brake lights, or left turn signal lights may not function. Brake lights that do not function correctly may not notify motorists of a braking event, which may lead to an increase risk of crash. A secondary fused harness will be added which bypasses the affected suspect portion of the PDM. Repairs will be performed by Daimler Trucks North America authorized service facilities.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Fccc Xcr by model year
YearComplaintsRecallsInvestigationsIssue Index
2025030
2024020
2023060
2022030
2021040
2020150
20190110
20180100
2017Viewing091
20162101
2015091
2014061
2013041
2012031
2011021
2010100
2008110

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.