RoadVitals

2020 Fccc Xcr Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Nov 24, 2022
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Nov 24, 2022

What this page shows

Our database holds 1 NHTSA owner-reported complaint for the 2020 Fccc Xcr. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–1 of 1

Filed Nov 24, 2022

My RV is 2022 Thor Aria 4000, a 40 foot diesel motorhome. On 11-16-22, I picked up my motorhome from my storage lot in Highland (CA) and drove (20 miles) for general service to Trans-West Truck Center 10150 Cherry Avenue, in Fontana, CA. When I left my storage facility, the RV was fully intact. When I arrived at the Trans-West Truck Center, I discovered the 91-gallon water tank (located in front of the right rear dual tires), had fallen through the wooden floor and dragged on the pavement. Note: My wife who was following me said she saw pieces of what she thought was cardboard flying out from under the RV while I was driving it. If my water tank (which was 2/3 full) would have come loose, it would have fallen under the RV, likely being run over by the tires and careening into traffic behind me or even crashing into my wife. After the RV was serviced at Trans-West Truck Center, they were able to reasonably secure the tank (which had been significantly bent) so I could take it to an RV repair facility. On 11-21-22, I took it for repair to J&L RV Repair (located at 8364 Sultana Ave, Fontana, CA 92335, 909-429-2194). While speaking to the owner, Joe Lozoya, he said he was currently working on another Thor Aria that had the exact same problem in which the water tank leaked and damaged the wooden floor. He said it appeared a factory installed overflow drain line was draining water on the wooden floor weakening it. Upon examining my RV, he said water drained on the wooden (plywood) floor, weakening it. It appeared to be an improper design when manufactured that caused water to drain on the wood and not the ground. I have owned this RV for three years and I know of only ONE time when I overfilled my water tank and saw water drain from the overflow line from under the tank. I could never see where the water drained due to the way the compartment was designed. The factory designed problem is that NO ONE can actually view the water tank as the compartment is cove

NHTSA ID
11494801
Incident
Nov 16, 2022

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .