RoadVitals

2013 Ferrara Igniter

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Feb 5, 2018
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2013 Ferrara Igniter. 3 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
18V094000

EQUIPMENT

Feb 5, 2018
66 units potentially affected
The defect: Ferrara Fire Apparatus, Inc. (Ferrara) is recalling certain 2015-2016 Inferno and International 4400, 2013-2016 Igniter, 2014-2017 Cinder and Freightliner M2 106, 2013-2014 Ember and 2013-2017 Kenworth T370 fire-fighting vehicles, equipped with Hale pressure relief valves in the water pumps used for fire fighting. Rings securing the valves may corrode over time after exposure to water, causing the ring to fail and the pressure relief valve to open, reducing the water pressure available for fire fighting.
The risk: A reduction in water pressure may hinder fire fighting efforts, increasing the risk of injury.
The remedy: Ferrara will notify owners, and Ferrara certified dealers or technicians will replace the relief valve retaining ring with one that is stainless steel, free of charge. The recall began on February 12, 2018. Owners may contact Ferrara customer service at 1-800-443-9006.
Ferrara Fire Apparatus, Inc.View on NHTSA.gov
16V544000

ELECTRICAL SYSTEM

Jul 20, 2016
24 units potentially affected
The defect: Ferrara Fire Apparatus, Inc. (Ferrara) is recalling certain model year 2011-2016 Inferno, Igniter, Intruder, and Cinder emergency vehicles manufactured October 3, 2011, to May 31, 2016, equipped with Class 1 Ultraview Touchscreens manufactured by Hale Products. These touchscreens may experience false switch activations that can happen without the operator's knowledge causing accessories to turn on or off, affecting vehicle performance.
The risk: The unintended turning on or off of accessories such as emergency beacons or automatic snow chains can increase the risk of a crash.
The remedy: Ferrara will notify owners, and service personnel or service centers will reprogram the units, free of charge. The recall began on August 26, 2016. Owners may contact Ferrara customer service at 1-225-567-7100 extension 3011.
Ferrara Fire Apparatus, Inc.View on NHTSA.gov
15V560000

SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT; SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT

Sep 4, 2015
8 units potentially affected
The defect: Ferrara Fire Apparatus, Inc. (Ferrara) is recalling certain model year 2013-2014 Igniter and Inferno firetrucks manufactured October 16, 2013, to December 10, 2014. The affected vehicles are built with independent front suspensions that may have loose ball joints.
The risk: A loose ball joint may separate from the steering linkage resulting in a loss of steering control and an increased risk of a crash.
The remedy: Ferrara will notify owners, and dealers will inspect the firetrucks and replace the affected suspension components, as necessary, free of charge. The recall is expected to begin in October 2015. Owners may contact Ferrara customer service at 1-225-567-7100 ext 3011.
Ferrara Fire Apparatus, Inc.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Compare model years

Complaint and recall counts across every year of this model

Ferrara Igniter by model year
YearComplaintsRecallsInvestigationsIssue Index
2023010—
2022030—
2021030—
2020030—
2019030—
2018020—
2017020—
2016050—
2015050—
2014040—
2013Viewing030—
2012030—
2011040—
2010020—
2009030—
2008020—
2007010—
2006010—
2005020—
2004020—
2003010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.