RoadVitals

2019 Fiat 500X

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Nov 22, 2020
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Jul 3, 2024
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 3 NHTSA owner-reported complaints for the 2019 Fiat 500X, most frequently naming the driver assistance, fuel system and powertrain (other) categories. 2 safety recalls have been issued covering this model year; and 97 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Driver assistance240.0%
  • Fuel system240.0%
  • Powertrain (other)120.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
24V510000

AIR BAGS:FRONTAL; SEAT BELTS:FRONT

Jul 3, 2024
337,128 units potentially affected
The defect: Chrysler (FCA US, LLC) is recalling certain 2017-2024 Alfa Romeo Giulia, 2018-2025 Alfa Romeo Stelvio, 2019-2023 Fiat 500X, Jeep Renegade, and 2024 Fiat 500E vehicles. A seat belt buckle switch sensor may be improperly connected, preventing the front seat air bag from deploying as intended.
The risk: A front seat air bag that does not deploy as intended can increase the risk of injury in a crash.
The remedy: Dealers will repair the connection, free of charge. Owner notification letters were mailed beginning August 27, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 82B.
Chrysler (FCA US, LLC)Manufacturer number 82BView on NHTSA.gov
19V287000

AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE; ELECTRICAL SYSTEM:SOFTWARE

Apr 10, 2019
25,004 units potentially affected
The defect: Chrysler (FCA US LLC) is recalling certain 2019 Jeep Renegade and Fiat 500X vehicles. Incorrect software may cause the occupant restraint controller (ORC) module to disable certain passive safety features.
The risk: Deactivated passive safety features can increase the risk of injury in the event of a crash.
The remedy: Chrysler will notify owners, and dealers will update the ORC module software, free of charge. The recall began May 2, 2019. Owners may contact Chrysler's customer service at 1-800-853-1403. Chrysler's number for this recall is V42.
Chrysler (FCA US LLC)Manufacturer number V42View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Driver assistanceFuel system
Filed Nov 22, 2020

THE PROBLEM STARTED WHEN I STARTED THE CAR FOR THE FIRST TIME IT WAS SHOWING A WARNING WITH THE SECURITY SYSTEM OF THE CAR, WHEN I GO TO THE GAS STATION I TRIED TO PUMP GAS AND THE PUMP STOPS PUMPING AND THE CAR WON'T TAKE THE GAS, THROWING IT OUTSIDE, AND SPILLING GAS ON THE FLOOR OF THE GAS STATION AND SPILLING IN MY CLOTHES. TO FILL THE TANK TOOK MY MORE THAN 10 MINUTES TO FIILL IT COMPLETELY, THIS SITUATION WILL CONTINUE TO OCCUR EVERYTIME I WILL FILL THE TANK IF IT WAS LOWER THAN HALF SO AFTER THAT I TOOK THE CAR TO THE DEALERSHIP TO DO AN INSPECTION. WHEN THE MECHANICAL CHIEF SAW THE WARNING ON THE CAR HE ASK ME WHEN DID THE CAR STARTED TO SHOW THE WARNING, AND AFTER A FEW WEEKS, THE DEALERSHIP CALLS ME AND TELLS ME THAT THE CAR HAD A FAULTY IN THE ROOF WELDING AND IT WAS LEAKING WATER AND THIS DAMAGE ON OF THE SENSORS IN THE CAR. THEY TOOK THE CAR BACK FOR A MONTH AND THEY FIXED THE PROBLEM WITH THE ROOF BUT THE PROBLEM WITH THE GAS CONTINUED. WHEN I TRIED PUMPING GAS IT KEEP DOING THE SAME THING SPILLING GAS, SO I TAKE THE CAR AGAIN TO THE DEALER, AND ONE OF THE EMPLOYEES COMES WITH ME TO SEE THE PROBLEM WHEN THE CARS WON'T TKE GAS AND STARTS SPILLING IT, THE EMPLOYEE CERTIFIED THAT THE CAR HAD A PROBLEM WHEN PUMPING GAS, THEY PROCEED TO DO A SRIES OF TEST, THEY DETERMINED THAT THE WAS A PROBLEM WITH THE GAS TANK, THEY SEND THE GAS TANK BACK TO THE MANUFACTURER, AND THEN THEY DIDN'T HAD THE ANOTHER SPARE TANK BECAUSE THEY DIDN'T HAD THE MATERIAL TO MAKE A NEW ONE. AFTER A FEW MONTHS AFTER A FEW PHONE CALLS THEY TELL ME THAT IT WOULD TAKE THEM UP TO THREE MONTHS FOR THEM TO GET A NEW GAS TANK, THEY TIRED USING ANOTHER VEHICLE TANK TO INSTALLED ON MINE BUT IT WAS USED, THAT DIDN'T FIXED THE PROBLEM, THE CAR CONTINUES SHOWING OTHER FAULTY THINGS WITH THE TRANSMISSION, TRACTION CONTROL WONT WORK, THE DEALER HAD THE CAR FOR MONTHS FOR TESTING IT HAS BEEN 3 MONTHS.

NHTSA ID
11375776
Incident
Sep 25, 2019
Mileage
5 mi
Fuel system
Filed May 15, 2020

TL* THE CONTACT OWNS A 2019 FIAT 500X. THE CONTACT STATED WHILE REFUELING THE VEHICLE, GASOLINE SPILLED OUT ONTO THE GROUND. THE VEHICLE WAS TAKEN TO FIAT & ALFA ROMEO DE SAN JUAN LOCATED AT ACUARELA 59 - MARGINAL MARTNEZ NADAL, URB, MUOZ RIVERA, 00969, PUERTO RICO, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. INVALID VIN.

NHTSA ID
11324665
Incident
Aug 16, 2019
Driver assistancePowertrain (other)
Filed Feb 28, 2020
Crash reported

TL* THE CONTACT OWNS A 2019 FIAT 500X. THE CONTACT STATED THAT WHILE DRIVING ON THE HIGHWAY, THE VEHICLE INDEPENDENTLY SHIFTED OUT OF DRIVE AND INTO NEUTRAL. THE CONTACT PULLED OVER AND RE-SHIFTED INTO DRIVE AND CONTINUED DRIVING. AFTER ARRIVING TO HER DESTINATION, SHE ATTEMPTED TO PARK AND THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO A GUARDRAIL. THE CONTACT MENTIONED THAT THE ACCELERATOR PEDAL WAS NOT APPLIED AT THE TIME OF THE FAILURE. THE AIR BAGS DID NOT DEPLOY AND THE FRONT BUMPER DETACHED. THERE WERE NO INJURIES AND NO POLICE REPORT WAS FILED. A LOCAL DEALER (DEALER INFORMATION WAS UNKNOWN) WAS EMAILED TO REQUEST A TOW. THE VEHICLE REMAINED AT THE SCENE OF THE ACCIDENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,700. THE VIN WAS NOT AVAILABLE.

NHTSA ID
11312009
Incident
Feb 28, 2020
Mileage
4,700 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

S1408000384 REV.J

ELECTRICAL SYSTEM

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

S1408000384 REV.I

ELECTRICAL SYSTEM

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

21-040-25

POWER TRAIN

948TE Transmission Reaction Shaft Service Bushing Kit Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● P1DB7-00 - Torque Converter Clutch Performance.

9100624

ENGINE

Verify Reman part number availability. Order the "R" part number for all orders:

S1408000384 REV.H

ELECTRICAL SYSTEM

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

S1408000384 REV.G

ELECTRICAL SYSTEM

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Fiat 500X by model year
YearComplaintsRecallsInvestigationsIssue Index
2023010—
2022210—
2021010—
2020220—
2019Viewing320—
2018111030.9
2017151038.0
20161541042.6
2015000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.