RoadVitals

2022 Field Van Sprinter

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Apr 29, 2025
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Apr 13, 2023
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2022 Field Van Sprinter, most frequently naming the brakes and driver assistance categories. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes150.0%
  • Driver assistance150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
23V267000

ELECTRICAL SYSTEM; EQUIPMENT:MECHANICAL:WINCH

Apr 13, 2023
20 units potentially affected
The defect: Field Van, Inc (Field Van) is recalling certain 2019-2022 Sprinter vehicles, equipped with a Warn Winch and a wireless handheld remote. Water may enter the handheld remote control for the winch and cause circuit board corrosion, which can allow the winch to operate unintentionally.
The risk: A winch that operates unintentionally increases the risk of injury.
The remedy: Field Van will work with Warn Industries, Inc. to provide owners instructions on how to inspect the remote for corrosion and disable the wireless function by removing the battery pack from the remote. If corrosion or water intrusion is found when removing the battery pack owners should stop using the remote and contact WARN customer service for a replacement remote, free of charge. Once new parts are available, WARN will make a replacement water resistant remote available, free of charge. Owner notification letters were mailed April 19, 2023. Owners may contact Field Van customer service at 1-559-233-8267.
Field Van, IncView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

BrakesDriver assistance
Filed Apr 29, 2025

•What component or system failed or malfunctioned, and is it available for inspection upon request? oActive Brake Assist •How was your safety or the safety of others put at risk? oNo assist to stop the vehicle safely •Has the problem been reproduced or confirmed by a dealer or independent service center? oProblem occurs under a certain condition. Others had the dealers tried to calibrate the sensors without any different in the result. •Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? oNo •Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? oYes •Here the scenarios that repeats. oAfter you drive the vehicle for an extended period with the Adaptive Cruise Control (ACC) on a road with light to no traffic the "Active Distance Assist" feature that automatically disables the cruise control if it doesn't detect other vehicles in front for a certain period. It is also disabling the Active Brake Assist which I believe one to the safety features and this is the reason I chose this manufacture versus others.

NHTSA ID
11657519
Incident
Aug 31, 2023

Compare model years

Complaint and recall counts across every year of this model

Field Van Sprinter by model year
YearComplaintsRecallsInvestigationsIssue Index
2022Viewing110—
2021010—
2020010—
2019010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.