2015 Fleetwood Bounder Owner Complaints

One of the HEHR windows blew off of the motorhome while driving down I-5 in California. The window shattered. (Fortunately it did not hit the motorhome driving behind us, and fortunately we were in the right lane so it didn't hit anyone else.) We had to go two and a half months driving with no window in that place (the bedroom) - we, of course, blocked it with styrofoam, etc and good old duct tape for the rest of our trip. We checked the rest out upon stopping and there is another one that was pulling off enough that we duct-taped that all tightly so it wouldn't blow off. And at least one more window is loosening up also. These windows are obviously defective in the way that they are installed built. We understand there has been a recall on this, but it does not include our year 2015. We would like to have all of these HEHR windows replaced so as not to be a safety hazard to anyone around us on the road.

NHTSA ID

11512400

Incident

Jan 1, 2023

I AM THE OWNER OF A 2015 FLEETWOOD BOUNDER 35K. I'VE ENCOUNTERED A PROBLEM WITH THE EMERGENCY EGRESS WINDOWS (2 OF 3) IN THE COACH, WHERE THE METAL CLOSING MECHANISM DETACHES FROM THE WINDOW GLASS. THE WINDOWS ARE MANUFACTURED BY HEHR AND INSTALLED ON NUMEROUS FLEETWOOD RV PRODUCTS. ONCE DETACHED, THE WINDOW MUST BE TAPED SHUT TO PREVENT WATER INGRESS INTO THE COACH, ELIMINATING THE USE OF THE EGRESS WINDOW FOR ITS INTENDED EMERGENCY EXIT FUNCTION. THIS IS THE ONLY SOLUTION, PENDING SOME TYPE OF REPAIR. I'VE MADE NUMEROUS CALLS TO VARIOUS AUTO GLASS INSTALLERS, FLEETWOOD (REV GROUP) AND AN HEHR DISTRIBUTOR WITH NONE BEING ABLE TO PROVIDE A WORKABLE, VIABLE SOLUTION TO THE PROBLEM. I'VE ATTEMPTED TO REPAIR THE PROBLEM WITH SUGGESTIONS FROM RV INTERNET GROUPS, BUT SHORT OF THE ORIGINAL ADHESIVE (WHICH NO ONE CAN IDENTIFY) REPAIRS ARE TEMPORARY AT BEST. I CONTEND THAT HEHR (WINDOW MANUFACTURER) AND FLEETWOOD REV GROUP HAVE PRODUCED A SUBSTANDARD RV EGRESS WINDOW THAT PLACES THE RV OWNERS IN JEOPARDY. I FURTHER SUGGEST THAT THIS ISSUE EXTENDS FAR BEYOND JUST FLEETWOOD PRODUCTS BUT LIKELY INCLUDES MANUFACTURERS ACROSS THE RV INDUSTRY THAT USE HEHR RV EGRESS WINDOWS.*DT*DT CONSUMER STATED THE ENTIRE LATCH DETACHED FROM THE WINDOW. AT THAT POINT THE LATCH COULD BE COMPLETELY REMOVED. HAD I NOT DISCOVERED IT, THE ENTIRE LATCH MECHANISM COULD HAVE FALLEN OUT WHILE DRIVING. *JB *DT*DT*JB*DT *AS

NHTSA ID

11278690

Incident

May 24, 2019

Mileage

22,500 mi

THE DOMETIC WIND PRO 9100 AWNING UNFOLDED WHILE DRIVE AND CAUSED 9000 THOUSAND DOLLARS OF DAMAGE TO MY FLEETWOOD BOUNDER 35 K RV. THIS AWNING WAS RECALLED IN 2013. IT OCCURRED AGAIN. THE RV WAS TRAVELING AT 65 MPH ON THE KOREAN WAR MEMORIAL HIGHWAY IN DELAWARE, EXIT 136.

NHTSA ID

10937693

Incident

Nov 6, 2016

Mileage

10,000 mi

TL* THE CONTACT OWNS A 2015 FLEETWOOD BOUNDER. UPON TURNING THE KEY, THE STARTER CRANKED BUT THERE WAS NO POWER TO THE ENGINE. THE CONTACT WAS IN THE PROCESS OF HAVING THE VEHICLE TOWED WHEN IT WAS NOTICED THAT THERE WAS EXCESSIVE FUEL LEAKING FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT SQUIRRELS CHEWED THE FUEL LINES AND FURTHER TESTING WAS REQUIRED TO DETERMINE IF THEY COULD PROVIDE A SOLUTION TO PREVENT THE FAILURE. THE DEALER MENTIONED THAT THE FAILURE MAY HAVE IMPACTED THE ELECTRICAL SYSTEM AND THE ENGINE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA ID

10884818

Incident

Jul 11, 2016

UPON ARRIVING HOME IN SOUTH BEND, INDIANA FROM A TRIP TO SAN ANTONIO, TEXAS THE ENTRY STEPS DID NOT DEPLOY WHEN I OPENED THE DOOR TO STEP OUT. A CLOSER LOOK REVEALED THE STEPS DID NOT DEPLOY BECAUSE WELDS IN TWO CORNERS OF THE BATTERY BOX THAT HOLD THE BATTERY BOX IN PLACE HAD FAILED ALLOWING THE BATTERY BOX TO DROP DOWN ONTO THE STEPS AND SOME WIRES THAT RAN BENEATH IT. THE COACH BATTERY BOX HOLDS TWO 80 POUND DEEP CYCLE BATTERIES. THE BATTERY BOX IS LOCATED INCHES FORWARD T OF LP GAS TANK AND A COPPER GAS LINE. OUR TRIP ENDED PRIOR TO THE FORWARD WELDS FAILING WHICH COULD HAVE RESULTED IN THE BATTERY BOX RUPTURING THE LP GAS TAN. SEE ATTACHED PHOTOS. AFTER I REALIZED WHAT HAD HAPPENED I CALLED THE DEALERSHIP AND THEY PICKED UP THE MOTORHOME. AFTER THE DEALER'S SERVICE MANAGER SPOKE WITH SOMEONE AT FLEETWOOD, FLEETWOOD AUTHORIZED TRANSPORT OF THE VEHICLE FROM THE DEALERSHIP IN GOSHEN INDIANA TO THEIR MANUFACTURING FACILITY IN DECATUR INDIANA FOR INSPECTION AND REPAIRS. THE VEHICLE (MOTORHOME) IS WAITING AT THE DEALERSHIP TO BE PICKED UP AT THIS TIME. UPDATED 12/10/15*LJ *TR

NHTSA ID

10788743

Incident

Oct 20, 2015

Mileage

8,300 mi

DRIVERS SIDE SEAT BELT SHOULDER HARNESS RETAINING BOLT BECAME DETACHED FROM THE WALL ALLOWING THE SHOULDER HARNESS TO DROP TO THE FLOOR. THE VEHICLE WAS STOPPED IN A REST AREA ON INTERSTATE 35 NORTH OF AUSTIN TEXAS. IT BECAME DETACHED AS I WAS PUTTING ON MY SEAT BELT. FROM WHAT I CAN TELL THE RETAINING BOLT WAS NOT TORQUED DOWN. I REINSTALLED THE BOLT BY HAND AS TIGHT AS I COULD GET IT. WHEN I RETURNED HOME THE DEALERSHIP PICKED UP THE MOTORHOME FOR ANOTHER SAFETY RELATED INCIDENT UNRELATED TO THE SEAT BELT. FLEETWOOD HAS AUTHORIZED TRANSPORT OF THE VEHICLE FROM THE DEALERSHIP IN GOSHEN INDIANA TO THEIR MANUFACTURING FACILITY IN DECATUR INDIANA FOR INSPECTION AND REPAIRS.

NHTSA ID

10788740

Incident

Oct 18, 2015

Mileage

7,400 mi