Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
7
Latest Nov 5, 2007
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
3
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Sep 24, 1999
What this page shows
Our database holds 7 NHTSA owner-reported complaints for the 1999 Ford Aerostar. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–7 of 7
Airbags
Filed Nov 5, 2007
Crash reported1 injury reported
IT WAS A RAINY EVENING ABOUT 6:30 PM, I WAS TRAVELING DOWN A STREET AT ABOUT 25MPH TRYING TO KEEP MY SPEED AT THAT BECAUSE OF THE DECLINE COMING TO A STOPLIGHT WHICH I REALIZED A SECOND TOO LATE WAS RED INSTEAD OF GREEN, I TRIED TO STOP AND COULDN'T BECAUSE THE ROAD WAS TOO WET AND HIT AN ONCOMING VEHICLE IN THE DRIVER'S SIDE FRONT FENDER. THE ONCOMING FORCE OF THAT VEHICLE SPUN ME AROUND INTO THAT STREET AND PROPELLED ME INTO A LARGE POLE HEADON SMASHING MY FRONT END INTO MY WINDSHIELD. UPON THAT IMPACT, MY FACE HIT MY STEERING WHEEL, LACERATING MY LOWER LIP COMPLETE THICKNESS DOWN INTO MY CHIN, CHIPPED MY LEFT FRONT TOOTHAND BROKE THE CARTLIDGE IN MY NOSE WITH CONSIDERABLE BRUISING AND SWELLING, ALL DUE TO THE FACT THAT MY AIRBAGS DID NOT DEPLOY. *TR
NHTSA ID
10207989
Incident
Oct 26, 2007
Mileage
78,000 mi
Driver assistanceEngineOther / unspecified+1 more
Filed Nov 6, 2006
Crash reported
THE MOTOR WOULD DIE AND THEN ACCELERATE SUDDENLY, SOMETIMES MAKING A CRANKING NOISE. THE SERVICE REPORT STATED THAT THERE NO PROBLEM. IN ADDITION, WHEN THE VEHICLE WAS PARKED AND WANTED TO CHANGE FROM PARKING TO DRIVE, IT WOULD BE STUCK, MAKING IT DIFFICULT TO CHANGE THE TRANSMISSION, USUALLY PRODUCING A LOUD CRANKING NOISE AS IF THE TRANSMISSION WAS TO EXPLODE. EVENTUALLY, IN FEBRUARY 2005 THE MOTOR BROKE DOWN AND BOTH THE MOTOR AND TRANSMISSION HAD TO BE REPLACED. THE DEALER (BAYAMON FORD) REPLACED THE MOTOR IN MARCH 2005 AND WHEN THE TRANSMISSION WAS RECEIVED IT WAS REPLACED IN APRIL 2005. THE DEALER HAD REQUESTED THE NEW PARTS DIRECTLY TO THE FORD MOTOR CO. AND STAYED WITH THE PARTS REPLACED. THE MOTOR AND TRANSMISSION HAD FULL THREE YEAR GUARANTEE SINCE THEY WERE NEW. THE VEHICLE STARTED EXPERIENCING AGAIN THE DYING AND ACCELERATION APPROXIMATELY ONE YEAR AFTER. THE VEHICLE WAS LEFT AT THE DEALER, MENTIONED ABOVE ON JUNE 2006 FOR FILTER AND OIL CHANGE, THEY FOUND THAT THE MOTOR WAS LEAKING OIL AND THEY TOOK DOWN THE MOTOR AND TRANSMISSION TO REPAIR THE LEAK. AFTER THE SERVICE THE CHECK ENGINE LIGHT TURNED ON PRIOR TO THE JULY FOURTH WEEKEND. THEY INFORMED US TO BRING THE CAR ON JULY 5. ON JULY 4, 2006 THE CAR SUDDENLY ACCELERATED BEYOND CONTROL AND CRASHED. TOTAL LOSS. THE AIR BAGS NEVER CAME OUT AND THE CAR STAYED ENGINE ACCELERATED. *NM
NHTSA ID
10172783
Incident
Jul 4, 2006
ElectricalEngineSeat belts
Filed Jan 15, 2004
THE AIR CONDITIONING/HEAT UNIT SEEM TO TURN ON AND OFF WITHOUT HAVING TO TOUCH ANYTHING. THE WIPERS TURN ON, DO A FEW SWIPES AND THEN TURN BACK OFF AGAIN. THE REAR SEAT BELTS ARE STUCK IN THE DOWN POSITION AND THE CENTER LAP BELT DOES NOT HOLD IN PLACE (I HAVE 2 KIDS AND IT HAS MADE IT IMPOSSIBLE FOR ME TO TRANSPORT THEM SAFELY) SOME OF THE DOOR LOCKS NO LONGER WORK WITHOUT PLACING THE KEY INTO OPEN THEM. THE REAR HATCH BACK WINDOW HAD A PIN FALL OUT. THE TRANSMISSION LINKAGE CHAIN WENT OUT AT 38,000 MILES. REAR CALIPER FROZE AT 45,000 MILES
NHTSA ID
10068777
Incident
Jun 15, 2003
Mileage
80,000 mi
Seat belts
Filed Jan 23, 2002
WHILE DRIVING SEAT BELT LATCH WHICH LOCKS DOES NOT STAY LOCKED. WHILE DRIVING, IT WILL COME UNDONE. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
NHTSA ID
8002739
Tires & wheels
Filed Sep 25, 2000
INSIDE DUAL SIDEWALL BLEW OUT COMPLETELY DUE TO TREAD SEPARATION. *AK( DOT NUMBER: N/A TIRE SIZE: LT22575R16 )
NHTSA ID
732480
Incident
May 28, 2000
Transmission
Filed Mar 21, 2000
Crash reported1 death reported
WHILE IGNITION WAS TURNED ON, TRANSMISSION SLIPPED OUT OF PARK POSITION, AND RAN OVER THE OWNER. DEALER HAS NOT SEEN VEHICLE. OWNER DIED. *AK
NHTSA ID
858929
Transmission
Filed Sep 24, 1999
THE IGNITION WAS TURNED OFF AND THE GEAR WAS ABLE TO BE PUT INTO NUETRAL AND THE VEHICLE ROLLED OUT OF DRIVE WAY AND HIT A NEIGHBORS MAILBOX. DEALER CANT FIND PROBLEM. MJS
NHTSA ID
848662
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.