Owner-reported complaints naming the driver-assistance system, filed with NHTSA
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Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2023 Ford Bronco submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 14 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
Camera and sensor on driver side does not indicate movement/stops working. This results in the Blindspot detection not working or any cross traffic alerts or object detection, which can lead to an accident. occurs intermittently and car does not issue a warning that the system is not working or down. Also causing an issue when backing up
The contact owns a 2023 Ford Bronco. The contact received notification of NHTSA Campaign Number: 26V124000 (Back Over Prevention). The contact stated that on several occasions when the vehicle was in park(P) and running, the infotainment screen turned black after several seconds. The vehicle was taken to a dealer, but was not diagnosed. The dealer stated that the failure might be possible with the recall repair and that the part was not yet available. The manufacturer was notified of the failure. The failure mileage was approximately 64,000.
My vehicle has both cracked and leaking rear shocks as well as issues with the rearview camera and infotainment system. I have gone through two Ford Dealerships to remedy this issue and was told parts are on back order. I attempted to remedy this issue when I first received notification that parts were available in August 2025. When I drive, I can feel the suspension is not providing support and continued use will cause other issues with the vehicle that may not be covered under warranty or the recall. My vehicle will also trigger the collision avoidance feature when there is physical trigger. This has caused my brakes to lock up in traffic.
The contact owns a 2023 Ford Bronco. The contact received notification of NHTSA Campaign Number: 25V273000 (Back Over Prevention), and the vehicle was taken to the dealer for the recall repair. The dealer replaced the rearview camera, but the rearview camera software update could not be completed. The dealer replaced the rearview camera a second time; however, the issue persisted. The dealer informed the contact that the software update might have failed due to the aftermarket 2-inch lift that was performed on the vehicle. The contact was advised that a fee would be charged for the lift removal and was informed that the lift removal might not correct the issue. The contact stated that the aftermarket 2-inch lift was a replication of the Sasquatch, 2-3" Lift package that the manufacturer offered. The recall repair was not completed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, but no assistance was provided. The contact had not experienced a failure.
The contact owns a 2023 Ford Bronco. The contact received notification of NHTSA Campaign Number: 25V315000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a black screen while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
Hello, I previously wrote about this problem under ID#116588898 however i feel as though it did not explain what happened correctly. As I was backing out of my garage, I stopped my vehicle putting it in park. After putting my vehicle in reverse and looking in my mirrors I didn't see anything behind me. (a blind spot) I was on an angle. My radio was on and as I proceeded in reverse, I hit a car that was in my driveway. There was no damage to my vehicle however there is about $3900 damage to the car behind me where the spare tire crushed the trunk lid and rear left qtr. At no time did I hear any warning lights, the radio did not lower, and warning lights and sounds were not doing the job of what they were supposed to do. As I thought about it, I'm not even sure the camera was on. I hope this explains this a little better than ID# 11658898. Sorry for the inconvenience of reporting this twice. If the other can be deleted that would be appreciated.
The contact owns a 2023 Ford Bronco. The contact received notification of NHTSA Campaign Number: 25V273000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The contact stated that several dealers were contacted and informed the contact that the parts were no longer available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Backing out of the garage then stopping for a minute and putting it in park then in drive afterwards I forgot there was a car behind me in my driveway. After looking in my side mirrors i saw nothing. I hit the vehicle behind me. With the radio on and playing music at no time did the radio lower in sound and the avoidance system sound off. If the avoidance system sounded off the music was louder. I hit the vehicle behind me. I guess i should have turned my head to check behind me but if the sounds were going off it might have helped me to avoid this. I really can't remember either if the camera was on. Usually if the sounds start chirping i look towards the screen. There was no damage to my vehicle only the vehicle i hit. It was my rear spare tire that caused the damage on the other vehicle. I will need to take the family vehicle to get an estimate.
The main issue is the airbag light, it is available for inspection. Warning indicator on Ford app states safe to drive without a passenger. Dealer repaired a couple parts got better for a while but continued. Was told they had a wiring harness ordered, but canceled and told to call Ford about a buyback, dealt with Ford, Better Business Bureau about lemon law, but still have not giving me a price for the buyback even though they agreed to buy it back. The vehicle had been in an accident [XXX], it was repaired at the Ford dealer And completed 6/7, was dropped off to have a new aftermarket bumper and winch, lights installed. The first time airbag light came on was [XXX]. At first, I could turn the vehicle off and then back on, and the light would go away, did not get consistent enough to take to dealer till [XXX]. Warning light was on when I dropped it off, which was witnessed by the associate but off by the time it made it to repair bay. Back to ford on [XXX]. Did get a code to change an airbag indicator and sensor in the rear seat. Picked up after repairs February 16. No warning lights, next day the warning light was back on contacted Maria at Ford. Dropped off to Ford again on 2/26. Call the dealer not being done in a timely manner on 3/15. I was told to request a buyback on March 18. The vehicle status changed on 3/20 showing no alerts on my Ford pass app. They had a wiring harness ordered, but canceled. Picked up my vehicle on March 29. I asked if the vehicle failsafe that if it can’t tell if somebody’s in a seat while the airbag go off and got no reply. Wife is afraid to drive in the front seat on the airbag light is on. Light on continuously now Ford won’t give me a rental car to do more investigation because I get no code to tell him what part to change and I’ve not been given a buyback price. Intermittent Pre-collision / adaptive cruise control will stop working while driving on the highway be out for 11 minutes and then come back on. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),
When driving or breaking at slower speeds, the car feels as if the transmission is “slipping” and the car jerks forward. The same thing happens when braking the car.
The rear parking sensors (all of them) stopped working. Whenever the vehicle is placed in reverse a warning message is displayed on the dash. The vehicle was taken to a Ford dealer and it turns out a wire was damaged in the rear wiring loom. This was most likely due to physical damage from something hitting the wiring loom behind the right rear tire. It seems that this is poor placement/protection of the wiring loom, especially considering that this is an 'off road' vehicle (Bronco). The dealership refused to fix the problem under warranty stating that it was due to 'external' damage.
Faulty APIM (Accessory Protocol Interface Module) on 2023 Ford Bronco Wildtrak at delivery. The APIM allows the Sync4 suite to function properly. Dealer inspected, determined APIM is faulty. Vehicle delivered on 8/14/2023. Sync4 system continually glitches: reverse camera doesn't appear, or freezes, or is on a delay sync4 lets out a high pitch sound all the time turning on 360 degree cameras causes a glitch calls drop screen freezes
Emergency brake failure. I have a very slight slope on my driveway. My car rolled halfway down my driveway. I assumed I did something wrong although I knew I had the car in gear with the E brake on. Two hours later I came back from an errand parked on my driveway was sitting in my car and my car started rolling backwards. The car was off in gear with the E brake on. I videotaped this happening every 20 seconds the car with balance, and roll back an inch or two. After 4 1/2 minutes, the car rolled the rest of the way down my driveway until it hit the street where it was flat. The car was in gear turned off with the E brake on, and nothing stopped the car from rolling. I tried putting it in an out of gear as this was happening and stomping on the break and nothing happened. I tried several times until it came to a complete stop. I have reported this to Ford. They took a complaint they don’t know what to tell me to do. They don’t have any recalls on my vehicle. This happened two times in the day. The second time was much worse. There were children riding bikes in the street behind my vehicle. I don’t know if the safe to drive this vehicle and the dealer is not able to give me any information. Ford customer service is not able to give me any information. I have video of this. I am not able to upload it to this site. I can email it or any other way that you would prefer.
2nd day of ownership and rear view camera failed. Called Ford and they said it was two months until they have an appointment.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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