2014 Ford C-Max Interior & seats Problems

The contact owns a 2014 Ford C-Max. The contact stated that while driving at various speeds and attempting to make a left or right turn, there was a squeaking sound coming from the front passenger’s side wheel. The sound occurred while driving over a bump in the roadway and while accelerating. The tire pressure sensor failure warning light had been illuminated. The contact learned of NHTSA Campaign Number: 14V514000 (Steering) and believed that the failure was related to the recall. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The manufacturer was made aware of the failure and was confirmed that the VIN was not included in NHTSA Campaign Number: 14V514000 (Steering). The manufacturer also confirmed that the VIN was included in NHTSA Campaign Numbers: 20V331000 (Latches, Locks, Linkages) and 22V413000 (Power Train). The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 307,868.

NHTSA ID

11564892

Incident

Dec 25, 2023

Mileage

307,868 mi

The contact owns a 2014 Ford C-Max Hybrid. The contact stated that while reversing, the back-over prevention camera was inoperable. The contact stated that the back-over prevention camera displayed images upside down. The contact stated that the passenger’s side rear door latch was inoperable and failed to lock as needed. The contact also stated that the hatchback latch failed to close without excessive force. The vehicle was taken to the dealer where it was diagnosed with a fractured cable inside the hatchback. The contact was informed that the cable needed to be replaced. The contact previously experienced electrical failure with the electrical system and the vehicle was taken to the dealer and the electrical failure was covered under warranty. The contact stated that the failure with the passenger-side rear door and the back-over prevention camera had not been diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.

NHTSA ID

11558398

Incident

Nov 18, 2019

Mileage

90,000 mi

2014 FORD C-MAX. CONSUMER WRITES IN REGARD TO SEVERAL DEFECTS ON VEHICLE. THE CONSUMER STATED THE VEHICLE HAS SEVERAL DEFECTS ARE AS FOLLOWS: 1.-)UPDATING THE PCM SOFTWARE AND THE REPLACE THE CANISTER PURGE VALVE. 2.-)TRANSMISSION FAILURES WHEN CHANGING GEARS. 3.-) INFORMATION FAILURES FROM THE COMPUTER ABOUT THE ENGINE OIL CHANGE INDICATING THE OIL CHANGE WASN'T MADE. 4.- )REAR DOOR LOCK FAILURES.

NHTSA ID

11516459

Incident

Apr 11, 2023

The contact owns a 2014 Ford C-Max Hybrid. The contact stated while driving at various speeds, the hatchback door opened independently. The warning light indicating that the hatchback was opened was illuminated. The contact stated that after retrieving the vehicle from the dealer after NHTSA Campaign Number: 20V331000 (Latches/Lock/Linkages) recall repair was performed, the hatchback ajar warning light remained illuminated. The dealer was notified of the failure and informed the contact that the cause of the failure was not included in NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 76,000.

NHTSA ID

11481181

Incident

Aug 25, 2022

Mileage

76,000 mi

The contact owns a 2014 Ford C-Max. The contact said that she had received a recall letter from the manufacturer for door latches manufacturer's recall number was 20S30. The contact stated no warning light was illuminated. The first recall for the door latches was recall number 16S30 the contact is not sure if she received a recall letter for this recall. The contact stated that the local dealer had said the recall was taken care of. On the second recall, the contact stated that the dealer said that there was no open recall associated with the vehicle VIN. The dealer advised the contact that she would be responsible for the repairs. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The contact said that the dealer should honor the recall. The failure mileage was approximately 17,789.

NHTSA ID

11451985

Incident

Dec 28, 2020

Mileage

17,789 mi

TL* THE CONTACT OWNS A 2014 FORD C-MAX. THE CONTACT STATED THAT WHILE REVERSING OUT OF A PARKING SPACE, THE PASSENGER'S SIDE DOOR UNLATCHED WITHOUT WARNING. THE CONTACT CLOSED THE DOOR HOWEVER, THE DOOR FAILED TO REMAIN SECURELY LATCHED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DOOR LATCH MECHANISM NEEDED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE VIN WAS INCLUDED. GRIECO FORD OF DELRAY BEACH (3000 S FEDERAL HWY, DELRAY BEACH, FL 33483, (561) 908-5708), WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 53,787. *LN CONSUMER STATED VEHICLE GOT INCLUDED IN THE RECALL.*JB

NHTSA ID

11326145

Incident

May 18, 2020

Mileage

53,787 mi

TL* THE CONTACT OWNS A 2014 FORD C-MAX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

10947909

Incident

Oct 31, 2016

TL* THE CONTACT OWNS A 2014 FORD C-MAX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PARTS TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

10947012

Incident

Sep 2, 2016

I RECEIVED A LETTER INFORMING ME OF THE RECALL ON THE DOOR LATCH, HOWEVER PARTS WILL NOT BE AVAILABLE UNTIL POSSIBLY THE 2ND QUARTER 2017. CONSIDERING MY LATCH ON THE BACK OPENS SOMETIMES, I AM CERTAINLY CONCERNED FOR MY DOORS OPENING WITH MY KIDS. HAVING TO WAIT IS UNACCEPTABLE. I SHOULD HAVE BEEN PROVIDED A LOANER CAR UNTIL MINE IS FIXED. I AM VERY10 DISSATISFIED WITH FORD MOTOR COMPANY. *TR

NHTSA ID

10928128

Incident

Sep 1, 2016