RoadVitals

1999 Ford Contour Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
419
Latest May 3, 2023
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
38
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Dec 12, 1998

What this page shows

Our database holds 419 NHTSA owner-reported complaints for the 1999 Ford Contour. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 419 · page 1 of 17

Visibility
Filed May 3, 2023

The dash is curling up

NHTSA ID
11520293
Incident
May 1, 2023
Body & structure
Filed Feb 15, 2017

REAR FRAME, SUSPENSION RUSTED COMPLETELY INTO AN WENT OUT OF CONTROL AND THREW ME INTO DITCH. THIS IS COMPLETELY NOT ACCEPTABLE. I HAVE 1960'S CARS %100 BETTER THAN THIS . I KNOW THIS IS A 1999 BUT THIS IS COMPLETELY UNACCEPTABLE. CAN ANYTHING BE DONE.

NHTSA ID
10954971
Incident
Feb 14, 2017
Mileage
120,000 mi
Filed Mar 26, 2016

THE BRAKE LINES UNDER THE CAR HAVE RUSTED TO THE POINT OF BREAKING APART. THE VEHICLE HAS LESS THAN 100K MILES AND WAS NOT SUBJECT TO ANY EXTREME CONDITIONS. THE BRAKE FLUID LEAKS OUT OF THE UNDERCARRIAGE ALMOST AS QUICKLY AS IT IS POURED IN AND HAS LEFT THE CAR UNDRIVEABLE WITHOUT EXPENSIVE REPAIRS.

NHTSA ID
10851796
Incident
Sep 30, 2014
Mileage
96,000 mi
Body & structure
Filed Aug 13, 2015

TL* THE CONTACT OWNS A 1999 FORD CONTOUR. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STARTED TO WOBBLE. THE CONTACT NOTICED THAT THE REAR FRAME WAS RUSTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

NHTSA ID
10748430
Incident
Jun 29, 2015
Mileage
110,000 mi
Body & structureFuel system
Filed Jan 14, 2014

THE FUEL TANK STRAP IS COMPLETELY CORRODED AWAY, AND THE FUEL TANK IS READY TO FALL OFF. THE PROTECTIVE COATING IS DEFECTIVE AND HAS COMPLETELY FALLEN OFF, CAUSING THE FUEL STRAP TO BE EATEN AWAY BY RUST AND CORROSION. THE FUEL TANK IS GOING TO FALL OFF EVENTUALLY. THE FUEL FILLER NECK AND EMISSION FITTINGS AT THE TANK, ARE CORRODING BADLY TOO. *TR

NHTSA ID
10559782
Incident
Jan 14, 2014
Mileage
100,000 mi
Fuel system
Filed Apr 30, 2013

THE FUEL PUMP FAILED FREQUENTLY WHILE DRIVING, USUALLY UPHILL. CAR WOULD STALL AND SOMETIMES RESTART, CREATING A HAZARD WHEN ON THE FREEWAY. EVENTUALLY THE FUEL PUMP FAILED COMPLETELY. MY MECHANIC REPLACED IT, HAVING TO RETROFIT THE GAS TANK IN ORDER FOR THE PUMP TO BE INSTALLED, REMOVING CERTAIN FITTINGS. THE FILLER GROMMET WAS DEFECTIVE, AND AFTER THE FUEL PUMP WAS FIXED AND REFUELING WAS TAKING PLACE, GASOLINE POURED OUT OF THE TANK AND THE CAR HAD TO BE RETURNED TO THE MECHANIC. THE REPLACEMENT FUEL PUMP FAILED ABOUT 10 MONTHS LATER, IN SEPT. 2011. AT THAT TIME, THE CAR HAD BEEN WORKING FINE THE NIGHT BEFORE AND WOULDN'T START IN THE MORNING. FORD WILL ONLY GUARANTEE THE ORIGINAL REPLACEMENT, SO IF THE REPLACEMENT HAD FAILED AFTER MORE THAN TWO MONTHS, FORD WOULDN'T HAVE REPLACED THE PART. THE DRIVER'S SIDE WINDOW MOTOR HAS BROKEN THREE TIMES. I HAVE ALSO HAD TROUBLE WITH THE AIR INTAKE SYSTEM, WHICH CAUSES A WHINE WHENEVER THE CAR IS STARTED COLD. THIS IS IRRITATING, BUT DOESN'T SEEM TO CAUSE ANY DIFFICULTY WITH THE OPERATION OF THE CAR. THE DASHBOARD WAS RECALLED, A CHEAP PLASTIC PIECE PLACED OVER THE VENTS, WHICH RUINED THE LOOK OF THE DASHBOARD. I PERSUADED THE DEALER TO REPLACE THE DASHBOARD AS ORIGINALLY PROMISED IN THE RECALL NOTICE. THE REPLACEMENT HAS NOW ALSO DEVELOPED A PROBLEM WITH THE VENT BEING SEPARATED FROM THE DASH. THERE ARE ALSO VAGUE ELECTRICAL PROBLEMS, INCLUDING SURGING AND DIMMING OF LIGHTS. CAN'T USE THE RADIO FOR FEAR OF STALLING THE CAR, OR USE THE HEATING SYSTEM ALONG WITH THE REAR DEFROST SIMULTANEOUSLY. *TR

NHTSA ID
10510188
Incident
Nov 9, 2010
Mileage
52,238 mi
Body & structureVisibility
Filed Jul 4, 2012

THE DASHBOARD WINDSHIELD AIR/DEFROSTING VENT COVER BELOW THE WINDSHIELD POPPED OFF AND THE DASHBOARD PADDING HAS PEALED UP BLOCKING WINDSHIELD/FORWARD VISIBILITY. THIS HAS CAUSED THE VEHICLE TO FAIL THE VIRGINIA SAFETY INSPECTION. ALL REMEDIES WE HAVE TRIED HAVE ONLY SEEM TO PROVIDE TEMPORARY RELIEF. I HAVE PICTURES. I HAVE TALKED TO SEVERAL OTHER CONTOUR OWNERS WHO HAVE THE SAME PROBLEMS AND I HAVE SEEN CONTOURS IN PARKING LOTS WITH SIMILAR CONDITIONS. ADDITIONALLY, I WAS TOLD THIS WAS IDENTIFIED IN A PAST SAFETY RECALL. THIS IS A SAFETY HAZARD RESULTING FROM DEFECTIVE MATERIALS AND POOR DESIGN. *JS

NHTSA ID
10464182
Incident
Mar 9, 2009
Mileage
84,919 mi
Body & structure
Filed Oct 17, 2011

TL* THE CONTACT OWNS A 1999 FORD CONTOUR. THE CONTACT WAS DRIVING 15 MPH WHEN THE VEHICLE STARTED TO SWAY FROM SIDE TO SIDE AND EXHIBITED A LOUD, ABNORMAL NOISE. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE REAR SUB-FRAME WAS COMPLETELY CORRODED AND ADVISED THE CONTACT TO CALL THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 107,000.

NHTSA ID
10430469
Incident
Oct 14, 2011
Mileage
107,000 mi
Body & structure
Filed Aug 3, 2011

TL* THE CONTACT OWNS A 1999 FORD CONTOUR. THE CONTACT STATED THE ENTIRE TOP OF THE DASHBOARD CURLED UPWARD. THE DAMAGED DASHBOARD CAUSED PROBLEMS WITH THE DEFROST AND AIR CONDITIONER, BECAUSE THE WINDSHIELD WOULD NOT DEFROST. THE CONTACT PLANS TO TAKE THE VEHICLE TO THE DEALER. THE CONTACT WAS CONCERNED ABOUT THE SAFETY ISSUE BECAUSE IT WAS HARD TO SEE OUT OF THE WINDOW WHENEVER IT RAINED OR THE WEATHER CONDITIONS WERE CHILLY. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 170,000.

NHTSA ID
10416925
Incident
Dec 12, 2008
Fuel system
Filed May 10, 2011

TL* THE CONTACT OWNS A 1999 FORD CONTOUR. WHILE THE CONTACT INSPECTED THE VEHICLE, HE NOTICED THAT THE FUEL TANK STRAPS WERE RUSTED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000. UPDATED 06/16/11*LJ UPDATED 07/11/11

NHTSA ID
10399853
Incident
Apr 8, 2011
Mileage
180,000 mi
Fuel system
Filed Apr 10, 2011

1999 FORD CONTOUR, FUEL CONSTANTLY CUTTING OFF AND NOT RESTARTING. SHOWS GAS BUT ACTS LIKE NO GAS IN CAR. SAID TO BE FUEL PUMP PROBLEM. NO ONE CAN FIND ISSUE. I HAVE BABIES AND HAD BEEN STUCK ON FREEWAY FOR OVER TWO HOURS WHEN SOMEONE HAD TO COME AND GET US AND TOW VEHICLE HOME. STILL NOT WORKING. *TR

NHTSA ID
10395413
Incident
Apr 7, 2011
Body & structure
Filed Apr 8, 2011

I HAVE A 1999 FORD CONTOUR SPORT V6. MY MOTOR/TRANMISSION MOUNTS KEEP FAILING A HAVE REPLACED NUMEROUS TIMES. CAUSING MANY ENGINE ISSUES. HAVE TAKEN SEVERAL MECHANICS, EVEN DEALERSHIP. BEEN TOLD THIS IS A MANUFACTURING FAULT. WHY HAS NHTSA NOT MADE A RECALL. TO MAKE THE COMPANY FIX THEIR MISTAKE OR AT LEAST A WAY TO KEEP MOUNTS FROM FAILING. ALL I KEEP GETTING IS "THATS JUST HOW ITS MADE". WHEN COPARING THE FROD REPLACEMENT PART TO THOSE SOLD AT MY LOCAL AUTO PARTS STORE ITS THE SAME THING. SO AS FAR AS I CAN TELL THERE IS NO IMPROVEMENT MADE TO PARTS. HAD MY TRANS MISSION REPLACED-THE TRANSMISSION LEAKED-THEY NOTED THAT THE LEAK WAS DO TO FAILED MOUNTS. *TR

NHTSA ID
10395278
Incident
Dec 7, 2007
Fuel system
Filed Mar 4, 2011

TL* THE CONTACT OWNS A 1999 FORD CONTOUR. THE CONTACT WAS REFUELING THE VEHICLE WHEN HE NOTICED LARGE AMOUNTS OF FUEL SPILLING FROM THE VEHICLE AND ONTO THE GROUND ABNORMALLY. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHERE THE MECHANIC ADVISED HIM THAT THE FUEL TANK FILLER PIPE GROMMET WAS LEAKING. THE CONTACT REFERENCED THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 00V350000 (FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONTACT WAS ABLE TO SECURE AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED AT HIS EXPENSE BUT WAS AWAITING THE REQUIRED PARTS NEEDED FOR REPAIRS, WHICH WERE ON BACKORDER. THE FAILURE MILEAGE WAS 73,556.

NHTSA ID
10386487
Incident
Mar 3, 2011
Mileage
73,556 mi
Body & structureFuel system
Filed Jan 30, 2011

DASH CURLING BACK. STRAP FOR FUEL TANK RUSTED, GOING TO BREAK, RUST ON BRAKE LINE, RUST UNDER BOTH BACK DOORS AND SPREADING TO UNDERNEATH CAR, RADIO SPEAKERS OUT, CAR HESITATES WHILE ACCELERATING, TRUNK LEAKS DEFROSTER NOT WORKING PROPERLY BECAUSE OF DASH. WAS NOT AWARE OF A RECALL FOR DASH. SHOULD BE RECALL FOR CORROSION PROBLEM AS IT IS UNSAFE TO DRIVE. I HAVE NO OTHER MEANS OF TRANSPORTATION SO I TAKE A HUGE CHANCE EVERYTIME I DRIVE WHICH IS 3 OR 4 TIMES A WEEK TO WORK.. FUEL PUMP HAD TO BE REPLACED. CHECK ENGINE LIGHT COMES ON FOR NO REASON. PIECE OF JUNK AND I CAN'T AFFORD TO BUY ANOTHER CAR. FORD SHOULD BE ASHAMED OF THEMSELVES. THEY SHOULD HAVE TO FIX THESE CARS OR REPLACE THEM. THE MECHANIC TOLD ME THE STRAP FOR FUEL TANK IS GOING TO BREAK. THE CAR ONLY HAS 61,000 MILES ON IT. WHAT A JOKE! *TR

NHTSA ID
10379607
Incident
Feb 15, 2002
Exterior lighting
Filed Sep 11, 2010

I HAVE NOTICED THAT ON EVERY 1999 FORD CONTOUR THE HEADLIGHT COVERS TURN YELLOW AND START TO CRACK. I HAVE CHECKED A LOT OF PLACES AND LOOK AT THE LIGHTS AND EVERYONE I HAVE SEEN ARE THE SAME. I CAN'T DRIVE WITH MY LIGHTS ON LOW BEAM AT ALL. I KEEP THEM ON HIGH BEAM SO THAT I CAN SEE. LOW BEAM LOOKS AS IF THEY AREN'T ON. *TR

NHTSA ID
10354958
Incident
Jun 10, 2001
Other / unspecifiedPowertrain (other)
Filed Aug 7, 2010

I HAVE NEVER RECEIVED ANY RECALL NOTICES, BUT I NEED TO KNOW IF THERE ARE ANY. I HAVE A 1999 FORD CONTOUR, PURCHASED NEW, ONE OWNER, WHERE THE DASH IS CURLING BACK, THE HEADLAMPS COLLECT MOISTURE, THE TAIL LAMP HAS BEEN REPLACED REPEATEDLY, AND NOW THE TORQUE CONVERTER IS SHOWING UP ON A READ-OUT. I HAVE ASKED OVER THE YEARS ABOUT THE PROBLEMS, AND I'VE ALWAYS BEEN TOLD THEY ARE NOT MANUFACTURE ISSUES, BUT CURRENT READINGS SUGGEST OTHERWISE. I REALLY NEED TO GET THESE ITEMS CORRECTED IF THERE HAVE BEEN RECALLS. *TR

NHTSA ID
10347925
Incident
Nov 16, 1999
Driver assistance
Filed Jun 21, 2010

TL* THE CONTACT OWNS A 1999 FORD CONTOUR. THE CONTACT STATED WHILE DRIVING AT APPROXIMATE SPEEDS OF 25 MPH, THE VEHICLE ABNORMALLY ACCELERATED WITHOUT DRIVER INTENT. THE CONTACT APPLIED THE EMERGENCY BRAKE AND SHIFTED INTO NEUTRAL UNTIL THE VEHICLE COASTED TO A STOP. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHERE THE CONTACT WAS ADVISED THERE WAS A RECALL ON HIS YEAR, MAKE AND MODEL (NHTSA CAMPAIGN ID NUMBER: 99V194000: VEHICLE SPEED CONTROL). THE MANUFACTURER ADVISED THE CONTACT THAT HIS VIN WAS NOT INCLUDED WITH THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 122,000. UPDATED 10/27/10. *LJ

NHTSA ID
10339319
Incident
Jun 18, 2010
Mileage
122,000 mi
Body & structureDriver assistanceOther / unspecified+2 more
Filed Oct 14, 2009
Crash reported3 injuries reported

I WAS NEVER NOTIFIED OF ANY RECALLS. I HAVE HAD TO PAY OUT OF POCKET EXPENSES LOST CONTROL OF VEHICLE REPLACED STARTER AND BRAKES SEVERAL TIMES FEELS LIKE SUSPENSION IS FALLING APART AND NEVER NOTIFIED I HAVE SMALL AND OLDER CHILDREN SHAMEFUL. THESE EVENTS STARTING TAKING PLACE WHEN I PURCHASED THE VEHICLE IN 1999 ARM CONTROL 3 TIMES REPLACED I WAS LIED TO BY FORD AND SAID I MUST OF HIT A BUMP BUMP MY BUMP 3 TIMES ALMOST DEAD. *TR

NHTSA ID
10287331
Incident
Sep 18, 2009
Mileage
37,777 mi
Body & structure
Filed Oct 9, 2009

LETTER ON BEHALF OF CONSTITUENT RE CONCERNS ABOUT THE DEFECTIVE WARPING DASH ON VARIOUS FORD PRODUCTS SUCH AS HIS 1999 FORD CONTOUR. *NJ THE CONSUMER STATED FORD ISSUED A RECALL IN 2001 TO REPLACE THE DASH BECAUSE OF EXCESSIVE WARPING. APPARENTLY, FORD NEVER FIXED THE MANUFACTURING FLAW BECAUSE THE REPLACEMENT DASH STARTED TO WARP SOON AFTERWARDS. THE CONSUMER STATED IT IS A SAFETY ISSUE BECAUSE THE DASH WARPED UPWARDS, IMPACTING THE VISIBILITY OF THE DRIVER. THE WARPING ALSO IMPACTED THE OPERATION OF THE DEFROSTER, SO THE FRONT WINDOW WAS NOT BEING DEFROSTED WHICH CAUSED VISIBILITY ISSUES. *JB

NHTSA ID
10287509
Incident
Jan 1, 1901
Fuel system
Filed Oct 7, 2009
Fire reported

TL* THE CONTACT OWNS A 1999 FORD CONTOUR. WHILE ADDING FUEL TO THE FUEL TANK, GASOLINE BEGAN LEAKING. A TECHNICIAN CONCLUDED THAT THE FUEL TANK SEAL CAUSED THE EXHAUST SYSTEM HOSE TO MELT. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED . THE FAILURE AND CURRENT MILEAGES WERE 150,000.

NHTSA ID
10286598
Incident
Oct 2, 2009
Mileage
150,000 mi
Body & structure
Filed Jun 12, 2009

TL*THE CONTACT OWNS A 1999 FORD CONTOUR. APPROXIMATELY SIX MONTHS AGO, THE CONTACT NOTICED THAT THE DASHBOARD WAS FALLING APART IN HER VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. SHE FIRST NOTICED THE ISSUE WHEN THE DEFROST VENT WAS BEGINNING TO PUSH OUTWARD DUE TO THE BENDING OF THE DASHBOARD. WHEN THE GLOVE BOX IS OPENED, IT FALLS TO THE FLOOR BECAUSE THE ENTIRE DASHBOARD HAS SHIFTED. THERE WAS NO IMPACT TO THE OUTSIDE OR PASSENGER COMPARTMENT OF THE VEHICLE PRIOR TO THE FAILURE. THE FAILURE MILEAGE WAS 40,090.

NHTSA ID
10273662
Incident
Jun 5, 2009
Mileage
40,090 mi
Brakes
Filed May 28, 2009

REAR BRAKE FAILURE ON 99 FORD CONTOUR SE CONTACTED DUTRO FORD ZANESVILE OHIO SAID THERE WAS NO RECALL ON THIS CAR. *TR

NHTSA ID
10270171
Incident
May 21, 2009
Mileage
160,000 mi
Visibility
Filed Oct 21, 2008

HAPPENED AROUND OCT 15, 2008 AT NIGHT, BETWEEN MARSHALL AND OLIVET MI. FAILURE WAS WINDSHIELD WIPER LINKAGE, CAUSING WIPERS TO BLOW OFF THE VEHICLE. PART IS HARD TO FIND, LOOKING TO GET IT FIXED FOR SAFETY OBVIOUSLY. WAS NOT ABLE TO SEE WELL, SINCE NEXT EXIT WAS STILL MILES AWAY. NO EASY WAY TO FIX THIS IN AN EMERGENCY, LIKE THIS. THIS TYPE OF LINKAGE IS UNSAFE, AND I BELIEVE ANY VEHICLES WITH IT SHOULD BE RECALLED. *TR

NHTSA ID
10246227
Incident
Oct 15, 2008
Mileage
157,000 mi
Body & structure
Filed Oct 19, 2008

DASHBOARD IS CURLING UP STARTED ON THE RIGHT SIDE. DEAL PUT SOME TYPE OF GLUE ON IT BUT ITS NOT STAYING DOWN. NOW ALMOST THE WHOLE DASHBOARD IS CURLING UP. I READ THERE WAS A RECALL. WHY WERE WE NOT NOTIFIED? NOT HAPPY WITH FORD *TR

NHTSA ID
10246022
Incident
Feb 23, 2005
Mileage
45,000 mi
Transmission
Filed Oct 11, 2008

2 MAJOR POWERTRAIN FAILURES. TIMING BELT PULLEY BROKE AT 68,000 MILES. $600 TO REPAIR. AUTOMATIC TRANSMISSION BROKE AT 85,000 MILES. BOTH OCCURRED OUT OF THE BLUE. CAR HAS ALWAYS BEEN TREATED GENTLY, ALL FLUIDS HAVE BEEN CHANGED CONSISTENTLY, AND ALL ROUTINE MAINTENANCE HAS BEEN COMPLETED ON TIME. TRANSMISSION MUST BE REPLACED OR REBUILT WITH A PRICE TAG OF $2K-$3K. *TR

NHTSA ID
10245131
Incident
Jul 22, 2008
Mileage
68,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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