RoadVitals

1989 Ford Crown Victoria Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
72
Latest Sep 18, 2006
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
16
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
23

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 1989 Ford Crown Victoria, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Electrical2328.4%
  • Engine911.1%
  • Interior & seats67.4%
  • Seat belts67.4%
  • Body & structure44.9%
  • Brakes44.9%
  • Transmission44.9%
  • Visibility44.9%
  • Tires & wheels22.5%
  • Steering22.5%
  • Heating & air conditioning22.5%
  • Other / unspecified11.2%
  • Suspension11.2%
  • Powertrain (other)11.2%
  • Fuel system11.2%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

23
reports

From owner reports, verbatim

THE IGNITION SWITCH THAT WAS PUT ON HIS VEHICLE ABOUT 2 YEARS AGO, AS A RESULT OF THE RECALL, WAS DEFECTIVE AND DOES NOT WORK PROPERLY. THE CONSUMER STATED THAT THE SWITCH WILL NOT TURN TO ACCESSORY AND THE KEY IS HARD TO GO IN THE IGNITION, THEN WHEN IT DOES GO IN IT SPARKS. THE CONSUMER IS AFRAID THIS PROBLEM WILL SOME DAY CAUSE A FIRE. THE MANUFACTURE STATED THAT THEY WILL NOT REPAIR IT AGAIN BECAUSE THEY REPLACED IT ONCE. SO, THIS TIME HE WILL HAVE TO PAY FOR IT. *NLM

NHTSA ID 10012330 · filed Mar 24, 2003

THE KEY WAS DIFFICULT TO INSERT INTO THE IGNITION BUT ONCE INSERTED THE DRIVER WAS UNABLE TO TURN THE KEY. *NLM

NHTSA ID 10011966 · filed Mar 18, 2003
All 23 reports naming electrical

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

11
reports

From owner reports, verbatim

WHILE MY MECHANIC WORKED ON MY CAR, I BORROWED HIS 1989 CROWN VICTORIA. ON THE THIRD DAY I HAD IT, WHILE DRIVING IN A 45 MPH ZONE, THE GAS PEDAL SUDDENLY PULLED AWAY FROM MY FOOT AND WENT ALL THE WAY TO THE FLOOR. I WAS NOT USING CRUISE CONTROL SO I TRIED PULLING THE PEDAL UP BY PLACING MY FOOT UNDER IT AND PULLING UP. THAT DIDN'T WORK SO I HIT THE GAS PEDAL A FEW TIMES, BELIEVING IT WAS STUCK SOMEHOW. WHEN THAT DIDN'T WORK I HIT THE BRAKES TO PULL THE CAR OVER. THE CAR WAS QUICKLY GAINING SPEED AS I DID ALL OF THESE THINGS AND HITTING THE BRAKES DIDN'T DO ANYTHING AT ALL. THEN I STOOD ON THE BRAKES WITH BOTH FEET WHILE THE CAR WAS UP TO 80 MPH. STANDING ON THE BRAKES WITH BOTH FEET ONLY BROUGHT IT DOWN TO 60 MPH. I THEN MANAGED TO GET THE CAR INTO NEUTRAL GEAR AND PULL IT OVER ON THE SHOULDER BY ALSO USING THE BRAKES, BUT IT WAS REVVING HIGH AND BLACK SMOKE WAS NOW COMING FROM UNDER THE HOOD. I GOT OUT OF THE CAR AND RAN DOWN THE ROAD AWAY FROM THE CAR, WHEN THE CAR STARTED SPARKING UNDERNEATH, THEN IT BROKE INTO FLAMES. THE WHOLE FRONT OF THE CAR WAS ENGULFED IN FLAMES AND 2 TIRES EXPLODED BEFORE THE FIRE COMPANY ARRIVED. *JB

NHTSA ID 10168567 · filed Sep 18, 2006

WHILE DRIVING 65 MPH WITH CRUISE CONTROL SET CONSUMER APPLIED THE BRAKES BUT VEHICLE WOULD NOT COME OUT OF THE CRUISE CONTROL. A FEW YEARS LATER WHILE DRIVING WITH CRUISE CONTROL ON THROTTLE LINKAGES STUCK. AS A RESULT, TRANSMISSION BEGAN TO SLIP. *AK

NHTSA ID 10089531 · filed Aug 24, 2004
All 11 reports naming driver assistance

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

9
reports

From owner reports, verbatim

INTERMITTENTLY VEHICLE WILL STALL OUT AND DIE WITH OUT WARNING, VEHICLE WOULD NOT RESTART, DEALER HAS REPAIRED VEHICLE UNDER A SAFETY IMPROVEMENT CAMPAIGN. *AK ORIGINAL TFI MODULE FAILED. *TT

NHTSA ID 8004766 · filed Feb 28, 2002

VEHICLE IS EXPERIENCING STALLING WHEN SLOWING DOWN OR ENTERING A RAMP TO THE INTERSTATE, CONSUMER FEELS IT MAY BE DUE TO 1) RECALL 95S28 REGARDING THE IGNITION SWITCH, 2) TSB REGARDING THE THROTTLE BODY LEVER GROMMET, AND 3) TSB REGARDING THE AUTOMATIC OVERDRIVE SHIFTING PROBLEMS. *SLC

NHTSA ID 557164 · filed Nov 8, 2000
All 9 reports naming engine

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

6
reports

From owner reports, verbatim

VEHICLE HAS VERY DIM LIGHTING ON THE DASHBOARD. DEALER CONTACTED, AND STATED IT WAS DUE TO THE DESIGN OF THE VEHICLE. CANNOT REMEDY THE PROBLEM. *AK

NHTSA ID 830282 · filed Nov 6, 1998

DRIVER SEAT LATCH BECAME LOOSE AND WOBBLY. YH

NHTSA ID 610274 · filed May 27, 1998

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

6
reports

From owner reports, verbatim

I OWN A 1983 AND 1989 FORD CROWN VICTORIA, BOTH OF WHICH HAVE SEAT BELT THAT WON'T LATCH - PROBLEM IS IN THE RECEIVING END. I FEEL THIS IS A SAFETY ISSUE THAT SHOULD REQUIRE FORD TO PROVIDE FREE REPLACEMENT OF THE DEFECTIVE COMPONENT!! THESE VEHICLES ARE KEPT CLEAN AND MAINTAINED !

NHTSA ID 10040949 · filed Sep 30, 2003

SEAT BELT RETRACTOR FAILED/REPLACED TWICE. *SKD

NHTSA ID 482447 · filed Mar 19, 1995

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

4
reports

From owner reports, verbatim

PROBLEMS WITH FRONT DOOR BOTTOM HINGE, ROLLER STEM AND BRACKETS.*MR THE CONSUMER BELIEVES THE FRONT DOOR BOTTOM HINGE WAS POORLY DESIGNED OR MADE OF CHEAP METAL. THE ROLLER, STEM AND BRACKET HAVE BROKE MANY TIMES. *PH *NM

NHTSA ID 10053303 · filed Dec 31, 2003

SIDE RAIL OF FRAME IS RUSTING OUT, DEALER NOTIFIED.*AK. CONSUMER TOOK VEHICLE IN FOR A ROUTINE RUST CHECK AND WAS TOLD NO ONE LOOKED AT THE FRAME. VEHICLE WAS BROUGHT IN FOR AN OIL CHANGE AND WAS CHECKED FOR RUSTING. THE FRAME HAS HOLES IN IT ON BOTH SIDES BETWEEN THE FRONT OF THE FRAME AND THE TRANSMISSION CROSS MEMBER. THERE IS A SMALL AMOUNT OF RUST IN EACH FRONT FENDER. FORD TOLD CONSUMER THEY WOULD REFUND THE COST OF THE RUST PROOF JOB (SUPER SEAL). *JG

NHTSA ID 8009939 · filed May 15, 2002

Too few reports in this category for a page of its own — they appear in the full complaint list.

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

4
reports

From owner reports, verbatim

PAINT: CLEAR COAT PEELED COMPLETELY OFF OF HOOD, TRUNK, ROOF, TOPS OF FENDERS, ALL AREAS IN DIRECT SUNLIGHT. SUSPENSION: REAR SPRINGS FATIQUED CAUSING PREMATURE SHOCK WARE. TRANSMISSION: LOSS OF THIRD GEAR AND OVER DRIVE, MAJOR FRONT SEAL LEAK, NEEDED COMPLETE OVERHAUL. OTHER: HEADLIGHT SWITCH MALFUNCTION CAUSING LOSS OF HEADLIGHTS AND/OR BOTH HEADLIGHTS AND TAIL LIGHTS CAUSING MAJOR SAFETY HAZARD WHILE DRIVING AT NIGHT. BRAKES: SQUEALING AND FADING FRONT BRAKES, EXCESSIVE WARE ON FRONT PADS, REAR BRAKES DONT ADJUST CAUSING SEVERE NOSE-DIVING WHILE STOPPING.

NHTSA ID 10069982 · filed Jan 15, 2004

I HAD TO BRAKE HARD WHEN I PARKED THE CAR. WHEN I GOT IN THE CAR THE NEXT MORNING, THERE WERE ABSOLUTELY NO BRAKES AND THE MASTER CYLINDER WAS EMPTY OF BRAKE FLUID. ALL THE BRAKE FLUID HAD DRAINED OUT FROM A LEAK AT OR NEAR THE JUNCTION BOX. I HAD TO HAVE THE CAR TOWED TO THE DEALER WHO REPLACED THE BRAKE LINE FROM THE MASTER CYLINDER TO THE JUNCTION BOX FOR A CHARGE OF $205.66 (TOWING WAS ALSO $6.00 MORE THAN THE AAA REIMBURSEMENT). THE BRAKE LINE CLEARLY SHOWED AN ELONGATED HOLE CAUSED BY EXTERNAL ABRASION OR RUBBING. I BELIEVE THIS WAS A SAFETY DEFECT CAUSED BY FAULTY DESIGN OR ASSEMBLY. IF THIS HAD HAPPENED IN TRAFFIC, OR WHILE I WAS TOWING MY HORSE TRAILER, THE RESULTS COULD HAVE BEEN DISASTROUS! *AK

NHTSA ID 746607 · filed Jun 9, 2001

Too few reports in this category for a page of its own — they appear in the full complaint list.

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

4
reports

From owner reports, verbatim

WHILE DRIVING 65 MPH WITH CRUISE CONTROL SET CONSUMER APPLIED THE BRAKES BUT VEHICLE WOULD NOT COME OUT OF THE CRUISE CONTROL. A FEW YEARS LATER WHILE DRIVING WITH CRUISE CONTROL ON THROTTLE LINKAGES STUCK. AS A RESULT, TRANSMISSION BEGAN TO SLIP. *AK

NHTSA ID 10089531 · filed Aug 24, 2004

PLASTIC GROMMET ATTACHING LINKAGE FROM FUEL INJECTION UNIT TO TRANSMISSION BROKE. I DROVE THE CAR ABOUT 5 MILES TO A TRANSMISSION SHOP. THE OWNER OF THE SHOP SAID THIS IS A KNOWN ISSUE, AND REPLACED IT WITH A BRASS GROMMET, BUT TOLD ME THAT AS SOON AS THIS BREAKS, TRANSMISSION DAMAGE OCCURS. I NOW EITHER HAVE TO SPEND 1200 DOLLARS FOR A REBUILD, OR SCRAP A CAR WHICH IS OTHERWISE IN PERFECT SHAPE. IF THIS IS A KNOWN ISSUE, WHY IS THERE NO RECALL? A 50 CENT PART IS COSTING 1200! *JB

NHTSA ID 10038976 · filed Sep 16, 2003

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

4
reports

From owner reports, verbatim

HEATER CORE VENTS WATER VAPOR CAUSES WINDSHIELD TO FOG RESULTING IN POOR VISIBILITY. *YC

NHTSA ID 548193 · filed Aug 30, 1999

WHEN USING THE AIR CONDITIONING/HEAT OR THE VENT THE VEHICLE STALLS. THE VEHICLE ALSO STALLS WHEN THE AIR CONDITIONER IS NOT IN IS USE, BUT NOT TO THE SAME EXTENT. THE PROBLEM HAS NOT BEEN CORRECTED. *AK

NHTSA ID 816452 · filed Sep 18, 1997

Too few reports in this category for a page of its own — they appear in the full complaint list.

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

2
reports

From owner reports, verbatim

CONSUMER HAS A 1989 CROWN, VICTORIA AFTERMARKET TIRES. PASSENGER'S REAR TIRE HAD TREAD SEPARATION. NO ACCIDENT. TIRE SIZE P225/75R15, DOT# STARTS WITH THE VD FIRESTONE REPLACED TIRES WITH NO CHARGE.*AK

NHTSA ID 870012 · filed Sep 8, 2000

THESE TIRES HAVE A 80.000 MILES WEAROUT COVERAGE AND LIFETIME WARRANTY AGAINST MFG. DEFECTS. I BROUGHT THESE TIRES AT SEARS.I THOUGHT THE FRONT END WAS OUT OF ALIAN BECAUSE THE FRONT TIRE HAD A WOBBLE TO IT.SEARS SAID IT WAS DUE TO SEPERATION..I WAS TOLD THE WARRENTY WASN'T ANY GOOD BECAUSE THE TIRES WERE 4 YEARS OLD..I HAD TO BUY ANOTHER TIRE WHICH COST LESS. AFTER A DAY OR TWO OF RETURNING HOME I NOTICE RECALL ON NEWS.I FOUND MY INVOICE AND RETURN TO SEARS AND EXPLAINED TO THEM THE TIRES ONLY HAD 12,000 AND THEY ARE WARRENTY FOR 80,000. THEY FINALLY ADJUSTED MY INVOICE FOR THE ONE TIRE, BUT I FEEL THE OTHER 3 TIRES ARE "NOT SAFE"( DOT NUMBER: Y734PR1086 TIRE SIZE: P21570TR15 )

NHTSA ID 728116 · filed Aug 16, 2000

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

2
reports

From owner reports, verbatim

WHILE DRIVING THE RIGHT TIE ROD SEPARATED FROM THE BALL JOINTS, CAUSING THE VEHICLE TO LOSE STEERING. DEALER INSTALLED AN NEW TIE ROD. *AK

NHTSA ID 808493 · filed Feb 3, 1997

TIE RODS FAILED, CAUSING STEERING TO FAIL. *DSH

NHTSA ID 488829 · filed Oct 9, 1995

Too few reports in this category for a page of its own — they appear in the full complaint list.

Heating & air conditioning

Reports naming the heating, ventilation and air-conditioning system.

2
reports

From owner reports, verbatim

VEHICLE EXPERIENCING PROBLEM WITH CRUISE CONTROL INTERMITTENTLY ENGAGING AND CAUSING SUDDEN ACCELERATION FOR UNKNOWN REASON. ANOTHER PROBLEM WAS THE IGNITION SWITCH WHICH CONSUMER WAS UNABLE TO TURN OFF WHEN NEEDED. ALSO, AIR CONDITIONER WOULD GIVE OFF AN ODOR WHEN TURNED ON. DEALER /MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. SEEKING HELP FROM NHTSA IN THESE MATTERS. *AK

NHTSA ID 837819 · filed May 12, 1999

ENGINE/TRANSMISSION FAILED. ALSO, CLIMATE CONTROL MALFUNCTIONED, AND DOOR LOCKS FREEZE IN WINTER, UNABLE TO OPEN DOOR.

NHTSA ID 533731 · filed Apr 2, 1998

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

1
report

From owner reports, verbatim

THE FLOOR MAT ON THE DRIVER'S SIDE MOVES UNDER THE ACCELERATOR AND BRAKE PEDAL. THIS INTERFERES WITH PERFORMANCE OF DEPRESSING AND ACCELERATING. THE FLOOR MAT MOVES WITH NO WARNING. *AK CONSUMER HAVING PROBLEMS WITH THE FLOOR MAT MOVING UNDERNEATH THE ACCELERATOR AND BRAKE PEDALS. THIS INTERFERES WITH THE PERFORMANCE OF DEPRESSING THE ACCELERATOR AND BRAKE PEDALS. THE FLOOR MATS MOVE WITHOUT WARNING.*MR

NHTSA ID 10049971 · filed Dec 3, 2003

Too few reports in this category for a page of its own — they appear in the full complaint list.

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

1
report

From owner reports, verbatim

PAINT: CLEAR COAT PEELED COMPLETELY OFF OF HOOD, TRUNK, ROOF, TOPS OF FENDERS, ALL AREAS IN DIRECT SUNLIGHT. SUSPENSION: REAR SPRINGS FATIQUED CAUSING PREMATURE SHOCK WARE. TRANSMISSION: LOSS OF THIRD GEAR AND OVER DRIVE, MAJOR FRONT SEAL LEAK, NEEDED COMPLETE OVERHAUL. OTHER: HEADLIGHT SWITCH MALFUNCTION CAUSING LOSS OF HEADLIGHTS AND/OR BOTH HEADLIGHTS AND TAIL LIGHTS CAUSING MAJOR SAFETY HAZARD WHILE DRIVING AT NIGHT. BRAKES: SQUEALING AND FADING FRONT BRAKES, EXCESSIVE WARE ON FRONT PADS, REAR BRAKES DONT ADJUST CAUSING SEVERE NOSE-DIVING WHILE STOPPING.

NHTSA ID 10069982 · filed Jan 15, 2004

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

1
report

From owner reports, verbatim

PAINT: CLEAR COAT PEELED COMPLETELY OFF OF HOOD, TRUNK, ROOF, TOPS OF FENDERS, ALL AREAS IN DIRECT SUNLIGHT. SUSPENSION: REAR SPRINGS FATIQUED CAUSING PREMATURE SHOCK WARE. TRANSMISSION: LOSS OF THIRD GEAR AND OVER DRIVE, MAJOR FRONT SEAL LEAK, NEEDED COMPLETE OVERHAUL. OTHER: HEADLIGHT SWITCH MALFUNCTION CAUSING LOSS OF HEADLIGHTS AND/OR BOTH HEADLIGHTS AND TAIL LIGHTS CAUSING MAJOR SAFETY HAZARD WHILE DRIVING AT NIGHT. BRAKES: SQUEALING AND FADING FRONT BRAKES, EXCESSIVE WARE ON FRONT PADS, REAR BRAKES DONT ADJUST CAUSING SEVERE NOSE-DIVING WHILE STOPPING.

NHTSA ID 10069982 · filed Jan 15, 2004

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

1
report

From owner reports, verbatim

WHILE DRIVING AT 10-15 MPH ON STREET CONSUMER HIT A POT HOLE, AND THEN SOON AFTER VEHICLE CAUGHT ON FIRE . CONTACTED DEALER, AND DEALER NOTED THAT PLASTIC FUEL LINE BUSTED OPEN WHICH CAUSED THE FIRE. *AK

NHTSA ID 879005 · filed Jan 25, 2001

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .