Owner-reported complaints naming the steering system, filed with NHTSA
Data refreshed
Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 1994 Ford Crown Victoria submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 13 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
DT: THE CONTACT OWNS A 1994 FORD CROWN VICTORIA. THE TIE ROD FELL OFF THE VEHICLE ON MAY 1, 2005. THE REPAIR SHOP REPAIRED THE PROBLEM. THE VEHICLE HAD NOT BEEN DRIVING DIFFERENTLY BEFORE TIE ROD FELL OUT. WAS SITTING IN A PARKING SPOT, AND WAS JUST BACKING OUT WHEN TIE ROD FELL OUT. *AK *NM
AT HIGHWAY SPEED THE LEFT LOWER CONTROL ARM (TIE ROD) BALL JOINT CATASTROPHICALLY FAILED. FORTUNATELY, THE CAR WAS CONTROLLABLE AND PULLED TO THE SHOULDER. IT WAS LATER TOWED TO THE RESIDENCE.*AK A CHECK OF TSBS/RECALLS REVEALED THAT FORD HAD INITIATED A RECALL FOR CERTAIN CROWN VICTORIAS, SPECIFICALLY 1990-1996 POLICE, FLEET, AND NGV VEHICLES. FORD (LOCAL DEALER AND CORPORATE) HAS BEEN ADVISED OF THE PROBLEM BUT CLAIM THE VEHICLE WAS NOT THE SUBJECT OF A RECALL ACTION. THE VEHICLE IN QUESTION WAS EQUIPPED WITH A "HANDLING & PERFORMANCE PACKAGE" WHICH MAY HAVE INCORPORATED A STEERING LINKAGE SIMILAR TO THAT SUBJECT TO FORD'S RECALL. I'M CONCERNED FOR SEVERAL REASONS. FIRST, WE BOUGHT THE CAR NEW AND IT HAS BEEN WELL MAINTAINED AND INSPECTED ANNUALLY; THE JOINT SHOULD NOT HAVE FAILED. SECOND, THE JOINT COULD BE THE VERY SAME ONE THAT WAS THE SUBJECT OF A RECALL. IN THE FIRST CONCERN, FORD SHOULD TAKE ACTION TO ENSURE THAT OTHER OWNERS OF SIMILARLY EQUIPPED CARS ARE ADVISED OF THE POSSIBILITY. THE POTENTIAL FOR SERIOUS INJURY WAS GREAT. IN THE SECOND, HOW DO I ASCERTAIN WHETHER OR NOT THE JOINT WAS THE SAME ONE THAT PRECIPITATED THE RECALL? FINALLY, I PLAN TO DOCUMENT THE FAILURE (DIGITAL PICTURES ETC) AND PERFORM REPAIRS. HOW SHOULD I PROCEED WITH CONFRONTING FORD?
THE CONSUMER WAS PULLING INTO A PARKING SPOT, WHEN HE HEARD A NOISE UNDER THE FRONT OF THE VEHICLE, THEN FOUND THE TIE ROD ON THE GROUND. THE CONSUMER FEELS THAT IF HE WOULD HAVE BEEN DRIVING, THIS COULD HAVE BEEN LIFE THREATENING DUE TO A LOSS OF CONTROL. *SCC
CONSUMER STATES WHILE PULLING INTO A PARKING SPOT THERE WAS A NOISE HEARD UNDER THE FRONT OF THE VEHICLE. THE FRONT TIE ROD WAS ON THE GROUND. CONSUMER LOST ALL CONTROL OF THE VEHICLE. NLM JLG
VEHICLE WANDERS ALL OVER THE ROAD. TOOK VEHICLE TO MECHANIC, AND HAD VEHICLE ALIGNED, BUT PROBLEM STILL EXISTS. CONSUMER TOOK VEHICLE TO FORD. FORD ADJUSTED STEERING BOX, AND STATED THAT REPLACING GEAR BOX MAY NOT CORRECT THE PROBLEM. *AK THE DEALER LOWERED THE TIRE PRESSURE AS A POSSIBLE SOLUTION FOR THE STEERING PROBLEM. THE PITMAN ARM AND IDLER ARM HAD BEEN REPLACED. *YH
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
HYDRAULIC CONTROLS WITHIN THE STEERING GEAR BOX DO NOT CENTER, CAUSING LOSS OF STEERING CONTROL. PLEASE GIVE ANY FURTHER DETAILS.*AK
VEHICLE WANDERS WHEN TRAVELING AT HIGHWAY SPEED. STEERING FEELS LIKE THERE IS NO CONTROL. DEALER REPLACED STEERING BOX. BUT, PROBLEM CONTINUED & DELAER COULDN'T ADJUST IT ANYMORE. WHEEL ALIGNMENT COULDN'T BE DONE BECAUSE OF THE STEERING BOX ADJUSTMENT. *AK
HAD JUST PARKED VEHICLE AND STARTED TO WALK AWA,,SUDDENLY THE VEHICLE HAD DROPPED DOWN, DUE TOTIE ROD END FALLING OFF. CONTACTED DEALER AND WAS INFORMED TO BRING VEHICLE IN. HAD VEHICLE TOWED. *AK
ON UPPER MT. ROAD, LEWISTON, NY WHILE MAKING RIGHT TURN CAR SQUELED TO A STOP, FOUND BOTH
STEERING PITTMAN ARM BROKE OFF AT TAPER DUE TO NOT BEING SEATED IN CENTER LINK. *AW
THERE IS AN INTERMITTENT PROBLEM WITH THE STEERING WHEEL STICKING IN A TURNED POSITION. TT
CATALYTIC CONVERTER RUSTED. *SD
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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