1998 Ford Crown Victoria Owner Complaints

TL* THE CONTACT OWNS A 1998 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, SMOKE EMITTED FROM THE VEHICLE. THE CONTACT STATED THAT THE FUSE WHICH CONTROLS THE IGNITION COILS AND THE POWERTRAIN CONTROL MODULE UNDER THE DASHBOARD BLEW. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC WHO STATED THAT THERE WAS AN ELECTRICAL SHORT TO THE GROUND WIRE FOR THE ELECTRICAL SYSTEM THE VEHICLE WAS NOT REPAIRED. BILL BROWN FORD LOCATED AT (32222 PLYMOUTH RD, LIVONIA, MI 48150 (734) 399-4244) WAS CONTACTED HOWEVER, AN APPOINTMENT WAS NOT AVAILABLE TO HAVE THE VEHICLE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 237,000.

NHTSA ID

11318675

Incident

Mar 5, 2020

Mileage

237,000 mi

HAD MY CAR SINCE 2014 I WORKED HARD TO BUY IT. IT DROVE PRETTY DECIDE UNTILL ELECTRIC PROBLEMS STARTED TO OCCUR. THEN MY PASSANGER SIDE WHEEL FOLDED IN WHILE OPERATING WITH MY KIDS LIFE OR DEATH SITUATION IM JUST A HARD WORKING FATHER TRYING TO PROVIDE A SAFE TRANSPORTATION FOR MY FAMILY

NHTSA ID

11252146

Incident

Jul 2, 2019

Mileage

180,000 mi

TL* THE CONTACT OWNS A 1998 FORD CROWN VICTORIA. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT NOTICED SMOKE UNDER THE HOOD OF THE VEHICLE. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND NOTICE FLAMES UNDERNEATH THE VEHICLE. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO A TOWING LOT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

NHTSA ID

11075422

Incident

Feb 28, 2018

Mileage

160,000 mi

BOUGHT A SET OF TIRES FROM EBAY / SIMPLETIRE. THEY WERE LISTED AS NEW WITHOUT ANY DISCLAIMER. ORDERED THEM JAN. 11TH 2018, AND RECEIVED THEM JAN. 16TH, 2018 VIA FEDEX. CHECKED THE DOT DATE CODE AND SAW THAT ALL FOUR TIRES ARE OVER SIX YEARS OLD. ATTEMPTED TO CONTACT SIMPLE TIRE THROUGH EBAY MESSAGING AND THEY HAVE NOT REPLIED. HERE IS THE TIRE INFORMATION YOU ARE REQUESTING: HANKOOK I*CEPT EVO W310 235/55R17 103V XL THIS IS A MATCHED SET OF FOUR. THE FOUR DOT ARE AS FOLLOWS: DOT 5M3F EU H 3511, DOT 5M3F EU H 3811, DOT 5M3F EU H 3811, DOT 5M3F EU H 3911 AFTER READING ALL YOUR HELPFUL INFORMATION ON YOU WEBSITE I FELT THEY SOLD ME EXPIRED TIRES. HAVE NO CHOICE BUT TO USE THEM AS THE TIRES ON MY WIFE'S CAR ARE IN POOR CONDITION, AND WE JUST DON'T HAVE THE EXTRA MONEY TO BUY MORE. ANOTHER CONCERN OF MINE IS HOW MANY UNSUSPECTING CONSUMERS ARE DRIVING AROUND ON EXPIRED TIRES THEY IN GOOD FAITH BOUGHT FROM SIMPLETIRE @ EBAY?

NHTSA ID

11063658

Incident

Jan 16, 2018

TL* THE CONTACT OWNS A 1998 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 160,000.

NHTSA ID

10960301

Incident

Feb 13, 2017

Mileage

160,000 mi

TL* THE CONTACT OWNS A 1998 FORD CROWN VICTORIA. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE OVERHEATED WITHOUT WARNING. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE INTAKE MANIFOLD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN. UPDATED 04/05/17*LJ THE CONSUMER STATED CAR OVERHEATING DUE TO INTAKE MANIFOLD, HAD TO REPLACE INTAKE MANIFOLD. VIN FAILURE UPDATED 7/3/18*JB *TR

NHTSA ID

10924141

Incident

Oct 28, 2016

TAKATA RECALL MY 98 FORD CROWN VIC HEAD LIGHTS TURN ON AND OFF WHEN I DRIVE. IT MAINLY TURN ON AND OFF IS WHEN I HAVE MY HIGH BEAMS WHEN IN MOTION. I DONT KNOW WAT CAUSES IT IT RECENTLY STARTED HAPPINGING

NHTSA ID

10923834

Incident

Nov 2, 2016

Mileage

3 mi

MY INTAKE MANIFOLD FOR MY THERMOSTAT IS COMPLETELY BROKEN WHEN I LOOKED UP ONLINE TO SEE HOW MUCH THE PART WOULD COST ME TO HAVE FIXED IT SAID THERE WAS A RECALL ON THE PART BECAUSE IN BETWEEN THE YEARS 1997-2006 FORD USED GENERIC PLASTIC TO MAKE THE PART I JUST PURCHASED THE CAR OFF A GUY LIKE 6 MONTHS AGO SO IF THERE WERE ANY RECALLS ON THE VEHICLE I HAD NO IDEA TILL IT BROKE ON ME AND I LOOKED IT UP I CALLED A FEW FORD DEALERSHIPS AND ALSO THE MAIN FORD HEADQUARTERS IN DETROIT AND EVERYONE'S GIVING ME THE RUN AROUND AND TELLING ME THERE WERE NEVER ANY RECALLS ON MY CAR AND THAT I HAVE TO PAY TO HAVE IT FIXED MEANWHILE ITS THERE FAULT FOR PUTTING THE WRONG PART IN THE CAR IN THE FIRST PLACE I NEED YOUR HELP GETTING THESE PEOPLE TO FIX MY CAR PLEASE CONTACT ME AT [XXX] OR IF I CAN'T BE REACHED ON THAT NUMBER [XXX] THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

10876989

Incident

Jun 20, 2016

Mileage

209,026 mi

I WAS A PROFESSIONAL MECHANIC AND WENT TO SCHOOL FOR IT ALSO WITH OVER TEN YEARS EXPERIENCE IN THE FIELD ! THIS IS THE STORY I DECIDED TO REPLACE UPPER AND LOWER BALL JOINTS AND OUTER TIE ROD ENDS WITH UPPER CONTROL ARM BUSHINGS AND WHEEL BEARING HUB ASSEMBLY'S ALL AT THE SAME TIME TO AVOID A VEHICLE BREAKDOWN LIKE WHAT JUST HAPPENED ! THE CAR HAD ABOUT 54000 MILES ON IT WHEN I DID THIS WITH ME KNOWING THESE PARTS WERE ABOUT TO GO OUT DUE TO WEAR BEFORE 75000 MILES AT THE LATEST FROM EXPERIENCE ON AVERAGE ! BUT THIS IS THE COMPLAINT AND CONCERN ! MY LOWER PASSENGER FRONT BALL JOINT SEPARATED AT ABOUT 84000 MILES ON THE CAR WHICH IS ONLY THIRTY THOUSAND MILES OF LIFE ON THIS BALL JOINT ! NOT REASSURING AT THE LEAST ! EVEN UNDER EXTREME DRIVING I HAVE FOUND BALL JOINTS TO LAST AT LEAST 50000 MILES BEFORE GOING BAD ! THE BALL JOINT IS A DRIVE WORKS BRAND PART #DW-K8685 ADVANCE AUTO PARTS BRAND BUT HERE IS THE STRANGE PART THEY DO NOT KNOW WHO MAKES THEIR PARTS EVEN WHEN YOU CALL THEIR 1-800 # ARE THESE PARTS TESTED OR BUILT TO FEDERAL SAFETY STANDARDS THESE BALL JOINTS IF THEY SEPARATE ON THE FREEWAY CAN KILL PEOPLE THIS IS A SERIOUS SUBJECT ! I WAS BLESSED THIS BALL JOINT SEPARATED AT ABOUT 20 MILES AN HOUR ! CAN THEY BE TESTED OR RECALLED ! *TR

NHTSA ID

10683532

Incident

Jan 7, 2015

Mileage

84,000 mi

1998 FORD CROWN VICTORIA. CONSUMER WRITES IN REGARDS TO VEHICLE CRUISE CONTROL FAILURE. *SMD THE CONSUMER STATED FOR THE SECOND TIME, THE CRUISE CONTROL FAILED. *JB

NHTSA ID

10586959

Incident

May 1, 2014

TL* THE CONTACT OWNS A 1998 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE CHECK AIR SUSPENSION WARNING LAMP ILLUMINATED. THE CONTACT MENTIONED THAT THE AIR SHOCKS WERE CONTINUOUSLY MAKING THE VEHICLE JERK VIOLENTLY AND THE LAST TIME THE FAILURE OCCURRED, THE REAR OF THE VEHICLE DROPPED TO THE GROUND. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE AIR SUSPENSION WAS DEFECTIVE AND AS A RESULT, AN AIR SHOCK KIT NEEDED TO BE INSTALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT THEY DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 98V322000 (SUSPENSION). THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 65,000.

NHTSA ID

10548200

Incident

Oct 4, 2011

Mileage

60,000 mi

TL* THE CONTACT OWNS A 1998 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE DRIFTED FROM RIGHT TO LEFT AND HE HAD DIFFICULTY STEERING STRAIGHT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TO HAVE THE FAILURE DIAGNOSED AND THE DEALER STATED THAT THE LOWER BALL JOINTS AND UPPER CONTROL ARMS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 78,000. THE CONSUMER STATED THERE WAS A RECALL ON THE FRONT CONTROL ARM. HOWEVER, THE DEALER INFORMED THE CONSUMER THERE WAS NO RECALL FOR HIS VIN. UPDATED 03/07/12

NHTSA ID

10447405

Incident

Jan 4, 2012

Mileage

70,000 mi

HEATER EATC BLEND DOOR MOTOR FAILED. *TR

NHTSA ID

10442101

Incident

Dec 9, 2011

Mileage

92,768 mi

AS DESCRIBED IN RECALL NUMBER 98V322000, THE LOWER BALL JOINT BROKE APART WHILE I WAS DRIVING THE VEHICLE. THIS VEHICLE WAS ORIGINALLY TITLED AS A FLEET VEHICLE WHICH WAS PART OF THE RECALL. THE MANUFACTURER REFUSES TO GET VEHICLE FIXED. IN FACT, THEY SAY THAT THERE ARE NO RECALLS AT ALL ON MY VEHICLE WHEN IN FACT THERE ARE THAT I KNOW HAVE NOT BEEN FIXED. *TR

NHTSA ID

10390315

Incident

Feb 2, 2011

Mileage

123,895 mi

TL*THE CONTACT OWNS A 1998 FORD CROWN VICTORIA. THE CONTACT TOOK THE VEHICLE FOR INSPECTION AND WAS ADVISED BY THE INDEPENDENT MECHANIC THAT THE INTAKE MANIFOLD GASKET WAS LEAKING ANTIFREEZE. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 114,000.

NHTSA ID

10326035

Incident

Apr 16, 2010

Mileage

114,000 mi

THE SPARK ON THE ENGINE BLEW OUT OF THE ENGINE AND DAMAGED THE ENGINE

NHTSA ID

10307503

Incident

Feb 8, 2010

I OWN A 1998 FORD CROWN VICTORIA WITH A V-8 (4.6 ) THAT HAS A PLASTIC INTAKE MANIFOLD WHICH IS CRACKED AND LEAKING COOLANT . IT IS UNREPAIRABLE AND MUST BE REPLACED . THIS PLASTIC SHOULD HAVE NEVER BEEN USED AND INTAKE MANIFOLDS ARE NOT SUPPOSED TO FAIL LIKE THIS AND THEY SHOULD ALL BE RECALLED . *TR

NHTSA ID

10284878

Incident

Aug 5, 2009

Mileage

128,644 mi

AS MY BOYFRIEND BACK MY CAR OUT OF THE DRIVE ON APRIL 22, 2009 BETWEEN 8:30-9:00PM, THE ENTIRE FRONT END OF THE VEHICLE FELL. IT APPEARED THAT THE SHOCKS GAVE OUT OR SOMETHING. THE ONLY PROBLEMS THE VEHICLE HAD WERE COIL ISSUES BUT WE GOT IT TAKEN CARE OF. THE FORD COMPANY CLAIMS THAT THE VEHICLE HAS NO RECALL ON IT BUT I HEAR FROM AUTOBUYGUIDE.COM THAT THERE WAS A RECALL ON DEC. 16, 1998 FOR THE VEHICLE SUSPENSION, FRONT, CONTROL ARM, LOWER BALL JOINT. THEN A FRIEND OF MINE TOLD ME ABOUT OTHERS WHO HAD THIS SAME PROBLEM. I WANT MY CAR TO BE FIXED. I HAVE 2 SMALL CHILDREN AND I NEED TRANSPORTATION. THIS A FACTORY DEFAULT, I SHOULDN'T HAVE TO PAY TO FIX THIS. CAN YOU ALL HELP ME? *TR

NHTSA ID

10266467

Incident

Apr 22, 2009

Mileage

155,000 mi

LOSS OF REAR BRAKES WAS INDICATED BY THE INDICATOR LIGHT ON THE DASH. UPON INSPECTION OF THE HYDRAULIC SYSTEM, A RUPTURE IN THE REAR CROSSOVER HYDRAULIC LINE THAT SUPPLIES FLUID TO THE RIGHT REAR WHEEL WAS DISCOVERED, RESULTING IN LOSS OF FLUID. THE RUPTURE OCCURRED WHERE THE LINE HAD BEEN CLAMPED TO THE UNDER SIDE OF THE REAR SHELF IN THE PASSENGER COMPARTMENT RESULTING IN A KINK IN THE LINE. THIS WAS THE ORIGINAL HYDRAULIC LINE INSTALLED AT THE FACTORY. *TR

NHTSA ID

10222425

Incident

Jan 20, 2008

TL*THE CONTACT OWNS A 1998 FORD CROWN VICTORIA. THE VEHICLE WAS TAKEN TO THE DEALER BECAUSE THE CONTACT WAS INFORMED OF A SAFETY RECALL. THE DEALER STATED THAT THE INTAKE MANIFOLD FAILED. ALL OF THE ENGINE COOLANT LEAKED FROM THE RESERVOIR. THE COPPER TUBING CONNECTED TO THE INTAKE THAT WENT TO THE RESERVOIR FAILED AND CAUSED THE VEHICLE TO BEGIN STEAMING. THE PURCHASE DATE, POWERTRAIN, AND RECALL NUMBER WERE UNKNOWN. THE CURRENT MILEAGE WAS 60,078 AND FAILURE MILEAGE WAS 59,000. UPDATED 03-25-08 *BF UPDATED 03/25/08 *TR

NHTSA ID

10220145

Incident

Oct 18, 2007

Mileage

59,000 mi

WE BOUGHT OUR 1998 CROWN VICTORIA USED IN 2001. AT THE TIME OF THE SALE I WAS ASKED IF THERE WAS ANY PROBLEM WITH THE CAR, AND AT THAT TIME I SHOWED THEM THAT THE HEADLIGHTS HAD A HEAVY FILM THAT CAUSED VERY LITTLE LIGHT TO COME THROUGH. I ASKED THEM ABOUT REPLACING THE HEADLIGHTS AND THE DEALER WENT INTO THE OFFICE AND CAME BACK WITH "NO"...BUT THEY WOULD CLEAN THE OUTSIDE OF THE GLASS FOR ME. I DON'T KNOW WHAT PRODUCT THEY USED BUT IT LOOKED OKAY FOR RIGHT THEN. IT DIDN'T LAST AND I BROUGHT THE CAR BACK IN AND THEY STILL REFUSED TO FIX THE PROBLEM. I FEEL THAT THE LENS ON THE HEADLIGHTS HAVE A LEAK IN THE SEALS, SO THE CALCIUM BUILDS UP, OVER A SHORT PERIOD OF TIME,ON THE INSIDE OF THE HEADLIGHT GLASS. IT CAUSES US TO TRAVEL AT NIGHT WITH VERY DIM LOOKING HEADLIGHTS. SINCE WE'VE HAD THIS PROBLEM, I HAVE BEEN NOTICING THE DIFFERENT VEHICLES THAT HAD THE SAME THING WITH THEIR HEADLIGHTS....AND GUESS WHAT----THEY WERE ALL FORD CARS ; AND I DON'T PARTICULARLY KNOW THE 100'S OF DIFFERENT CARS AND MODELS THAT TRAVEL THE ROADS THESE DAYS...SO I HAVE TO ACTUALLY READ "FORD" ON THE CAR IN ORDER TO KNOW IT IS ONE. AS TIME WENT ON AND I TRAVELED UP AND DOWN THE STATE OF CA. I WAS AMAZED AT EACH CAR I SAW WITH HEAVY COATED HEADLIGHTS WAS A FORD...I THINK FORD DEFINITELY HAS A PROBLEM BUT THE DIFFERENT DEALERSHIPS ARE IGNORING THE PROBLEM AND MAKING THE BUYERS LIVE WITH THE PROBLEM INSTEAD OF SOLVING IT. *TR

NHTSA ID

10210978

Incident

Jul 15, 2001

MY 1998 FORD CROWN VICTORIA CAUGHT ON FIRE IN MY DRIVEWAY AFTER SITTING FOR 12 HOURS. THE FIRE DEPT SAID IT STARTED IN THE ELECTRICAL WIRING UNDER THE HOOD. THE CAR IS NOW COMPLETELY DESTROYED. THERE IS A RECALL FOR THE 98 CROWN VICTORIA FOR THIS EXACT PROBLEM, BUT I AM BEING TOLD THAT MY VIN DOES NOT HAVE A RECALL ON IT. FORD MOTOR COMPANY WILL NOT TAKE ANY RESPONSIBILITY FOR THIS. I KNOW THAT THEY ARE ADDING TO THE RECALL EVERYDAY. AM I SUPPOSED TO WAIT UNTIL MY CAR HAS BEEN ADDED, IF IT EVER GETS ADDED?

NHTSA ID

10201255

Incident

Aug 25, 2007

Mileage

89,000 mi

INTAKE MANIFOLD THERMOSTAT HOUSING ( OF COMPOSITE MATERIAL) ON A 1998 FORD CROWN VICTORIA LX ENGINE, CRACKED CAUSING COOLANT TO LEAK, AND SUBSEQUENTLY THE ENGINE TO OVERHEAT. CAR WAS BROUGHT TO DEALERSHIP FOR REPAIR AT A COST OF $1055.18. FORD PROVIDED A RECALL TO REPAIR THIS DEFECT TO "COMMERCIAL" USERS (POLICE, TAXIS ETC.), HOWEVER FORD DID NOT EXTEND THIS COVERAGE TO INDIVIDUAL OWNERS OF CARS BEYOND THE 1997 MODEL YEAR FORD CROWN VICTORIA LX. *JB

NHTSA ID

10197110

Incident

Apr 13, 2007

Mileage

75,281 mi

DT*: THE CONTACT STATED WHILE DRIVING 65 MPH ON NORMAL ROAD CONDITIONS, THERE WAS A CLICKING SOUND COMING FROM THE REAR END OF THE VEHICLE COUPLED WITH A SMELL GAS THEN THE VEHICLE BEGAN TO LOOSE POWER. THE VEHICLE WAS TOWED TO DEALER WHO DETERMINED THE ENGINE COMPUTER NEEDED TO BE REPLACED. THERE WAS AN ACTION # PE02071 CONCERNING THE FUEL SYSTEM, GASOLINE: STORAGE: TANK ASSEMBLY THAT THE CONTACT BELIEVES RELATES TO THE PROBLEMS WITH THE VEHICLE.*AK

NHTSA ID

10173043

Incident

Sep 20, 2006

DT*: THE CONTACT STATED WHILE DRIVING 5 MPH IN A PARKING LOT THE VEHICLE MADE A LOUD NOISE AND DROPPED CAUSING THE VEHICLE TO STOP. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHO DETERMINED THE FRONT LEFT TIE ROD FRACTURED. THE REPAIR SHOP REPLACED THE TIE ROD. NEITHER THE MANUFACTURER NOR THE DEALER HAS BEEN ALERTED.

NHTSA ID

10161037

Incident

Jun 27, 2006

Mileage

80,000 mi