Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
50
+1 complaint in 30 days
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
7
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
3
Reports on file since Nov 9, 2007
What this page shows
Our database holds 50 NHTSA owner-reported complaints for the 2007 Ford Crown Victoria. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–25 of 50 · page 1 of 2
Electrical
Filed Aug 7, 2026
Odometer Fraud. The contact owns a 2007 Ford Crown Victoria. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 90,246 on June 22nd and at the time of registration, it was discovered that the mileage was 275,000. The contact performed a VIN search on VINverify.com and checked the service records. The Department of Motor Vehicles in Texas was contacted. The contact attempted to file a case with the local Police Department; however, the case was not accepted.
NHTSA ID
11755503
Incident
Aug 7, 2026
Mileage
275,000 mi
Airbags
Filed Apr 27, 2026
Crash reported1 injury reported
My Ford was involved in a frontal accident where my airbag didn't deploy and it caused serious head and bodily injury.
NHTSA ID
11734165
Incident
Apr 16, 2026
Driver assistanceEnginePowertrain (other)
Filed Sep 9, 2025
Crash reported
My 2007 Crown Victoria has had a worsening unintended acceleration issue over the past year. When hitting hard bumps the car will suddenly begin revving my itself (normal RPM is 600 idling in drive and 800 idling in neutral) when this issue occurs it will sit around 1k rpm in drive (pushing against the brakes so I must hold them down very hard) and will shoot up to 2k rpm in neutral. when the issue is occurring it drives the car forward with no user input. this issue has been becoming more and more frequent with it happening up to 5 times in a 15 minute drive. It is very unsafe and has caused me to hit a parking pole before as I could not slow the car down fully.
NHTSA ID
11686056
Incident
May 15, 2024
Steering
Filed Jul 16, 2025
The lower steering column bearing is coming apart I’ve called numerous dealers for them to tell me it’s not under recall but it’s a known issue and my car has only 130,000 miles
NHTSA ID
11673927
Incident
Jul 15, 2025
Steering
Filed Mar 22, 2022
The contact owns a 2007 Ford Crown Victoria. The contact stated while driving at an undisclosed speed, the steering wheel became difficult to turn in either direction. There was no warning light illuminated. The vehicle was taken to an independent mechanic and the steering column and rack and pinion were replaced. The contact noticed rust around the steering column. The contact stated that the failure was intermittent and occurred at various speeds. The contact was notified of a recall but was unaware of the Campaign number. The local dealer was contacted and the contact was informed that the vehicle was not under recall. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to NHTSA to file a complaint. The approximate failure mileage was 200,000. Vin was not available
NHTSA ID
11457782
Incident
Mar 1, 2022
Mileage
200,000 mi
Steering
Filed Oct 30, 2019
STEERING LOSS CONTROL, INTERMEDIATE SHAFT SNAPPED
NHTSA ID
11277017
Incident
Oct 30, 2019
Mileage
99,450 mi
Airbags
Filed Apr 1, 2019
AIR BAG LIGHT STAYS ON. THERE BE SMOKE COMING FROM THE STEERING WHEEL WHEN DRIVING SOMETIME. AND THE AIR BAG LIGHT SOMETIMES FLASH ON AND OFF BUT NOW IT'S JUST ON AND NOT GOING OFF
NHTSA ID
11192894
Incident
Nov 1, 2018
Steering
Filed Mar 22, 2019
UPPER AND LOWER STEERING SHAFT EXCESSIVE WEAR AND RUST BEYOND THE POINT THAT VEHICLE CAN NOT BE SAFELY DRIVEN. STICKY STEERING WHEEL FEEL ALL THE WAY FROM FULL LEFT TO RIGHT TURN, BACK AND FOURTH. WAS FIXED 2 YEARS AGO UNDER RECALL BY FORD AND THE NEWLY REPLACED PART ARE CORRUPTED OVER SAFE USE AGAIN.
NHTSA ID
11190908
Incident
Mar 7, 2017
Mileage
70,000 mi
Steering
Filed Mar 12, 2019
Crash reported1 injury reported
TL* THE CONTACT OWNS A 2007 FORD CROWN VICTORIA. WHILE DRIVING OVER 50 MPH, THE STEERING WHEEL WOULD VIOLENTLY VIBRATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT LOST CONTROL AND THE VEHICLE STRUCK A GUARDRAIL AND ROLLED OVER TWICE. BOTH FRONTAL AIR BAGS DEPLOYED. THE CONTACT RECEIVED MEDICAL ATTENTION AND SUFFERED INJURIES TO THE RIBS AND RIGHT ARM. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE JUNK YARD. MIDWAY AUTO GROUP (1223 OLD US HWY 17 S, ELIZABETH CITY, NC 27909) INFORMED THE CONTACT TO CALL THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 154,000.
NHTSA ID
11186105
Incident
Feb 1, 2019
Mileage
154,000 mi
AirbagsSteering
Filed Aug 9, 2018
1 injury reported
ON7/30/18 I WAS EXITING A PARK LOT TAKING A RIGHT TURN AT APPROXIMATELY 5 TO 10 MPH AS I ATTEMPTED TO STEER STRAIGHT MY STEERING WHEEL BECAME FREEWHEELING AS I WAS NOT ABLE TO CORRECT ITS DIRECTION , I HIT A CURB . AT THIS POINT I FELT AND HEARD A LOUD BANG , WHICH TURNED OUT TO BE THE AIRBAG DEPLOYING . I RECEIVED SEVERAL LACERATIONS AND CONTUSIONS ALMOND WITH A HEAD INJURY /CONCUSSION . AFTER I HAD VEHICLE TOWED TO FORD DEALER SHIP DID I BECOME AWARE THAT THERE HAD BAD A RECALL ON THE STEERING SHAFT AND BEARING FAILURE . AT NO TIME DID I EVER RECEIVE ANY CORRESPONDENCE INDICATING A RECALL . I'M VERY CONFUSED AS TO HOW AN AIR BAG WOULD DEPLOY WITH OUT ANY CONTACT WITH ANY OBJECT AND AT SUCH A SLOW SPEED .
NHTSA ID
11118667
Incident
Jul 30, 2018
Mileage
178,000 mi
AirbagsSteering
Filed Aug 2, 2018
Crash reported1 injury reported
TL* THE CONTACT OWNED A 2007 FORD CROWN VICTORIA. WHILE DRIVING APPROXIMATELY 15 MPH AND MAKING A LEFT TURN, THE STEERING WHEEL SUDDENLY MALFUNCTIONED AND CONTINUED TO TURN. THE DRIVER WAS UNABLE TO STEER THE VEHICLE AND CRASHED INTO A CURB, WHICH CAUSED THE DRIVER SIDE AIR BAG TO DEPLOY. THE DRIVER SUSTAINED HEAD, FACE, NECK, AND BACK INJURIES ALONG WITH ARM BURNS THAT WERE CAUSED BY THE AIR BAG DEPLOYMENT. MEDICAL TREATMENT WAS REQUIRED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED AND TOWED TO THE LOCAL DEALER (JACK BYRNE FORD, 1003 HUDSON RIVER RD., MECHANICVILLE, NY) WHERE IT WAS DIAGNOSED THAT THE LOWER STEERING SHAFT FAILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 168,000.
NHTSA ID
11115394
Incident
Jul 30, 2018
Mileage
168,000 mi
AirbagsSteering
Filed Feb 5, 2018
TAKATA RECALL. .I WANTED TO KNOW IF MY VEHICLE WAS ONE THAT NEEDED STEERING COLUMN REPLACE. MY VIN NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ID
11067163
Incident
Apr 3, 2014
BrakesSteering
Filed Oct 4, 2017
ABS BRAKES/BRAKE FLUID. WHEN I APPLY MY BRAKES ON A HILL, STEEP SLOPE, AND ESPECIALLY WHILE TURNING THE STEERING WHEEL, THE BRAKES WILL START TO MAKE A MECHANICAL NOISE AND WILL ALMOST START TO LOOSE THE BRAKES, CAUSING THE PEDAL TO SLIP CLOSER TO THE FLOOR. THE STEERING IS ALSO VERY LOOS AND FEELS LIKE THERE S AN EXTREME PLAY IN THE WHEEL OR A MISSING PIN OF SOME SORT
NHTSA ID
11031752
Incident
Apr 10, 2017
Steering
Filed May 19, 2017
STERRING BEGAN GIVING A CLUNKING FEELING IN WHEEL WHEN DRIVING STRAIGHT. MORE NOTICEABLE OVER BUMPS. SHOP BEGAN INSPECTION AND FOUND UPPER INTERMEDIATE SHAFT HAD NEARLY SEPARATED FROM LOWER SHAFT. IF SHAFT HAD INDEED SEPERATED, CAR WOULD HAVE BEEN UNCONTROLLABLE. FORD HAS OPEN RECALL ON THE ISSUE, VEHICLE WAS INSPECTED FOR THIS ISSUE ABOUT 2 YEARS AGO AND SAID TO HAVE NO ISSUE AT TIME, BUT THE ISSUE MENTIONED IN THE RECALL HAS INFACT OCCURRED. HAD TO PAY TO FIND REPLACEMENT STEERING COLUMN.
NHTSA ID
10990502
Incident
May 15, 2017
Mileage
20,000 mi
Powertrain (other)
Filed Aug 7, 2016
DOES THE FORD CROWN VIC HAVE RECALL OR POWER TRAIN LIGHT
NHTSA ID
10893858
Incident
Jul 29, 2016
Mileage
230,000 mi
Exterior lighting
Filed Jun 8, 2016
MY HEADLIGHTS WON'T SHUT OFF. I HAVE TO DISCONNECT THE BATTERY. I KNOW THAT THEY HAVE HAD RECALLS FOR THE LIGHTING CONTROL MODULE IN THE PAST AND THAT'S THE PROBLEM WITH MY CAR. THE LIGHT SWITCH, WORKS THE WAY IT SHOULD.
NHTSA ID
10873205
Incident
May 29, 2016
Mileage
116,000 mi
Body & structure
Filed Sep 23, 2015
TL* THE CONTACT OWNS A 2007 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE PAINT STARTED CHIPPING ON THE VEHICLE AND THE RESIDUE FROM THE PAINT WAS AFFECTING THE VISIBILITY TO VIEW THE ROAD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.
NHTSA ID
10775463
Incident
Jul 7, 2014
Mileage
65,000 mi
Steering
Filed Dec 1, 2014
ON 3/5/14, OWNER BROUGHT THE VEHICLE, A 2007 FORD CROWN VICTORIA POLICE, TO AN AUTHORIZED FORD DEALER WHO COMPLETED FACTORY RECALL 13S08 THAT CALLED FOR REPLACING STEERING SHAFT ASSEMBLY. ON 11/30/14, WHEN TURNING AT APPROXIMATELY 10 MPH, THE STEERING BECAME VERY STIFF REQUIRING EXCESSIVE PHYSICAL FORCE TO TURN THE WHEEL. A COLLISION WITH A POLE WAS BARELY AVOIDED. STEERING HAS REMAINED STIFF AND SLUGGISH DESPITE CHECKING POWER STEERING LEVELS AND TIRE PRESSURE FOR PROPER INFLATION. OWNER CONSIDERS THE VEHICLE TO BE UNSAFE TO DRIVE AT THIS POINT.. THE CONSUMER STATED FORD ISSUED ANOTHER RECALL TO ADDRESS THE IMPROPER REPAIRS DONE UNDER THE FIRST RECALL. HOWEVER, HE WAS INFORMED HIS VEHICLE WAS NOT INCLUDED. UPDATED 06/29/15.*JB UPDATED 12/22/2015*JS
NHTSA ID
10661388
Incident
Mar 1, 2014
Mileage
138,000 mi
Visibility
Filed Nov 23, 2014
HAD TO REPLACE THE CLIMATE CONTROL HEAD AND THE TEMPERATURE BLEND DOOR ACTUATOR ON A VEHICLE WITH ONLY 39,600 MILES. *TR
NHTSA ID
10660312
Incident
Nov 10, 2014
Mileage
39,600 mi
Airbags
Filed Jul 30, 2014
Crash reportedFire reported1 injury reported1 death reported
TL* THE CONTACT OWNS A 2007 FORD CROWN VICTORIA. WHILE MAKING A RIGHT TURN AT APPROXIMATELY 20 MPH, THE PASSENGER SIDE OF THE VEHICLE T-BONED BY ANOTHER VEHICLE, THAT RAN A STOP SIGN. THE DRIVER SIDE AIR BAG PARTIALLY DEPLOYED. THE CONTACT SUSTAINED A FRACTURED RIB, BRUISED LUNGS, AND CONTUSIONS ON THE HEAD. THE PASSENGER SEATED IN THE REAR WAS FATALLY INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 252,000. UPDATED 8/28/14*CN THE CONSUMER STATED THE AIR BAG CAUGHT FIRE. UPDATED 09/18/14
NHTSA ID
10617590
Incident
Jul 12, 2014
Mileage
252,000 mi
Steering
Filed Jul 21, 2014
TL* THE CONTACT OWNS A 2007 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING MALFUNCTIONED AND THE STEERING WHEEL BECAME HARD TO MANEUVER. THE CONTACT MENTIONED THAT THE VEHICLE WAS REPAIRED UNDER RECALL NHTSA CAMPAIGN ID NUMBER: 13V385000 (STEERING). HOWEVER, THE FAILURE RECURRED. THE AUTHORIZED DEALER HAD NOT CONFIRMED IF THE UPPER PORTION OF THE STEERING SHAFT NEEDED TO BE INSPECTED AND REPAIRED WHEN THE RECALL REPAIR WAS PERFORMED. THE VEHICLE WAS TO BE TAKEN BACK TO THE AUTHORIZED DEALER FOR FURTHER INSPECTION, DIAGNOSIS AND REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 103,000. UPDATED 10/02/14*LJ UPDATED 3/3/2015 *JS
NHTSA ID
10614982
Incident
Dec 13, 2013
Mileage
103,000 mi
Engine
Filed Jul 14, 2014
THE HEAT SHIELD COVERING THE LEFT SIDE ENGINE EXHAUST MANIFOLD HAD CORRODED AROUND THE ATTACHING BOLTS ALLOWING THE SHIELD TO FALL AGAINST THE STEERING SHAFT. I REMOVED THE SHIELD BEFORE IT COULD INTERFERE WITH THE STEERING FUNCTION. *TR
NHTSA ID
10610451
Incident
Jul 14, 2014
Mileage
151,200 mi
Driver assistanceElectrical
Filed Jun 24, 2014
I CAME TO NORMAL STOP AT 4 WAY STOP SIGN. STARTED ACROSS ROAD AND VEHICLE TO MY LEFT FAILED TO YIELD RIGHT OF WAY AND I HAD TO PANIC STOP. AS I HIT BRAKES FOR PANIC STOP, ENGINE RPM WENT TO MAX, PULLING CAR FORWARD WHILE I WAS HARD ON BRAKES. I MISSED VIOLATOR BY ONLY INCHES. AS SOON AS I LET OFF BRAKES, ENGINE RPM RETURNED TO NORMAL. FORD DEALER HAS PREVIOUSLY CONCLUDED I HIT GAS INSTEAD OF BRAKES. THIS IS TOTALLY ABSURD IN EVERY INSTANCE OF THIS EVENT. HAD I HIT THE BRAKES IN THIS LATEST INCIDENT, I WOULD HAVE TOTALED THE CAR I WAS TRYING TO AVOID. I AM REPORTING THIS INCIDENT (ONE OF AT LEAST A HALF DOZEN PREVIOUS INCIDENTS) BECAUSE THIS WAS SO CLOSE TO AN ACCIDENT. IN PAST INCIDENTS I HAVE STOPPED "BRAKE/INCREASE RPM" BY SIMPLY CUTTING OFF IGNITION. THIS REPORTED INCIDENT HAPPENED SO FAST, I HAD NO TIME TO CUT IGNITION, NOR WOULD THIS HAVE BEEN A GOOD TIME TO CUT IGNITION. *TR
NHTSA ID
10605582
Incident
Jun 11, 2014
Engine
Filed Apr 16, 2014
INTAKE MANIFOLD IS SUBJECT TO EXTREMELY HIGH TEMPERATURES. FORD'S CURRENT DESIGN INCLUDES A PLASTIC INTAKE MANIFOLD THAT IS SUSCEPTIBLE TO WARPING AND MAY CAUSE ENGINE FAILURE IF COOLANT LOOSES PRESSURE DUE TO LEAK. *TT
NHTSA ID
10583112
Incident
Mar 24, 2014
Mileage
48,000 mi
ElectricalEngineFuel system
Filed Mar 26, 2014
WHILE DRIVING THE VEHICLE AT HIGHWAY SPEEDS (60-70MPH) GOING UPHILL, WHILE MAKING A SHARP TURN LEFT OR WHILE ROCKING THE STEERING WHEEL TO MAKE THE REAR OF THE CAR SWAY SLIGHTLY TO THE LEFT, THERE IS A SURGE AND COMPLETE LOSS OF POWER FOR 1/2 SECOND. THIS CAUSES A SURGE/JOLT FEELING IN THE VEHICLE LIKE THE VEHICLE TRANSMISSION OR ENGINE HAS LOST ALL POWER. IF YOU TRY TO SWAY THE VEHICLE IMMEDIATELY A 2ND TIME NOTHING HAPPENS. IF YOU WAIT SEVERAL MINUTES AND SWAY THE REAR END AGAIN THERE IS AGAIN A HEAVY SURGE AND LOSS OF POWER. I ALSO OBSERVED THE TAC-OMETER SHOW A LOSS OF POWER FOR A BRIEF MOMENT. IF YOU ARE GOING UP HILL AT HIGHWAY SPEEDS AND THE VEHICLE SWAYS TO THE RIGHT OR YOU SWERVE THE STEERING WHEEL TO MAKE THE VEHICLE SWERVE TO THE RIGHT (BODY ROCK TO THE RIGHT) NOTHING WILL EVER HAPPEN. IT IS ONLY ON LEFT BODY ROCK WHILE AT HIGHWAY SPEEDS ON AN INCLINE. THERE ARE NO TROUBLE CODES. THERE IS NO INDICATOR LIGHT OR DASH FLASH OR BUZZER. NOTHING HAPPENS AND NOTHING TRIGGERS A DIAGNOSTIC CODE. ALL CODES ARE CLEAR. THERE ARE TWO BULLETINS POSTED ON THE NHTSA WEBSITE. 1. ID# 10024695 & 2. ID# 10039053. WHEN CALLING FORD @ 800-392-3673 THEY ARE UNABLE TO PROVIDE ANY INFORMATION OR HELP REGARDING THIS MATTER OR THE BULLETINS MENTIONED. THEY ADVISE THERE ARE NO BULLETINS AT ALL FOR MY VEHICLE. THIS PROBLEM STARTED WHEN THE VEHICLE WAS BRAND NEW. THE DEALERSHIP IN CALIFORNIA WAS UNABLE TO DIAGNOSE THE PROBLEM BECAUSE IT WAS INTERMITTENT. NOW AT 54,000 MILES THE PROBLEM HAPPENS 8 OR 10 TIMES IN A 30 MILE TRIP. IT IS VERY TROUBLING THAT THE VEHICLE LOSES POWER AND SURGES. IT CAUSES A PANIC IN THE PASSENGER COMPARTMENT WHEN HAPPENING! *TR
NHTSA ID
10575013
Incident
Jul 1, 2007
Mileage
2,500 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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